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The Royal Haciendas

Km 289 Carretera Federal Chetumal - Puerto Juarez Lote 2 Mz 70, 77710 Playa del Carmen, QR, Mexico
+52 984 206 3110

AED 664+

Mon 5/12 Check in
Tue 6/12 Check out

Overall guest ratings

8.8/10 Excellent
Based on 1,310 reviews

Review highlights

  • 9.5
  • 9.5
  • 9.4
  • 1.6

Good to know

  • Friendly atmosphere
  • Clean rooms
  • Friendly service
  • Clean hotel facilities

Nearby

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    About

    When you stay at The Royal Haciendas All Inclusive in Playa del Carmen, you'll be on the beach and close to Gran Coral Golf and El Camaleon Golf Club. This 4-star resort is within close proximity of Guadalupe Church and 28 de Julio Square.

    Rooms

    Make yourself at home in one of the 252 individually decorated guestrooms, featuring microwaves and MP3 docking stations. Your room comes with a pillowtop bed. Rooms have private balconies. Plasma televisions with satellite programming provide entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.

    Amenities

    Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 4 outdoor swimming pools, 4 spa tubs, and outdoor tennis courts. Additional features at this Art Deco resort include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge). Guests can catch a ride on the complimentary shuttle, which operates within 10 mi.

    Dining

    This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

    Enjoy a meal at one of the resort's dining establishments, which include 2 restaurants and a coffee shop/café. From your room, you can also access 24-hour room service. Relax with a refreshing drink at a bar/lounge, a swim-up bar, or one of 2 poolside bars.

    Business, Other Amenities

    Featured amenities include express check-in, express check-out, and a 24-hour front desk. Guests may use a roundtrip airport shuttle for a surcharge, and free valet parking is available onsite.

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    Amenities

    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Childrens programmes
    • ATM on-site
    • Babysitting or child care
    • Car hire
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Room service
    • Bicycle hire
    • Spa
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Sauna
    • Free parking
    • Playground
    • Private beach
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Facilities for disabled guests
    • Hot tub
    • Laundry facilities
    • Game room
    • Child pool
    • Express check out
    • Cable or satellite TV
    • Coffee shop
    • Pets not allowed
    • Designated smoking area
    • Steam room
    • Free valet parking
    • Wedding services
    • Outdoor tennis
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    Reviews

    Guest reviews

    Overall rating

    8.8 Excellent
    Based on 1,310 reviews
    • 9.5 "Perfectly clean."
    • 9.5 "Excellent pool."
    • 9.4 "Excellent amenities."
    • 9.4 "Excellent wellness & sports facilities."
    • 8.9 "Great service."
    • 1.6 "Disappointing internet connection."

    Overall rating

    9.2 Excellent
    Based on 458 reviews
    • 9.6 "Perfectly clean."
      10.0 "100% thought it was clean."
      9.2 "92% said rooms were clean."
    • 9.6 "Excellent pool."
    • 9.5 "Excellent amenities."
      9.2 "92% thought the building was wonderful."
      9.8 "98% found the grounds to be nice."
    • 9.3 "Excellent wellness & sports facilities."
    • 9.1 "World class service."
      9.4 "94% found the staff to be very friendly."
      9.0 "90% thought the service was very professional."
    • 2.5 "Disappointing internet connection."
      2.0 "80% said the wifi quality was bad."

    Overall rating

    8.7 Excellent
    Based on 851 reviews
    • 9.6 "Excellent pool."
    • 9.5 "Perfectly clean."
      9.1 "91% said rooms were clean."
      10.0 "100% thought it was clean."
    • 9.5 "Excellent wellness & sports facilities."
    • 9.5 "Excellent amenities."
      9.2 "92% thought the building was wonderful."
      9.8 "98% found the grounds to be nice."
    • 8.7 "Great service."
      9.4 "94% found the staff to be very friendly."
      8.6 "86% thought the service was very professional."
      8.6 "86% found the restaurant service to be one of the best."
      9.0 "Excellent childcare, thought 90%."
      9.6 "96% were happy with the room service."
    • 1.5 "Disappointing internet connection."
      1.3 "87% said the wifi quality was bad."
    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Family Hotel
    Guests think this is a family-friendly hotel.
    Good to know
    "Friendly atmosphere"
    "Clean rooms"
    "Friendly service"
    "Clean hotel facilities"
    data provided by TrustYou

    Recent reviews


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