Overview

The Reef Coco Beach Resort

Costera Norte Col Zacil Ha, 77711 Playa del Carmen, QR, Mexico
+52 984 877 2880

AED 626+

Overall guest ratings

7.5/10 Good
Based on 973 reviews

Review highlights

  • 9.2
  • 8.3
  • 5.8
  • 5.0

Good to know

  • Professional service
  • Friendly service
  • Beach nearby

Nearby

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    About

    Located 4 blocks from 5th Avenue in downtown Playa del Carmen, this all-inclusive resort has its own offshore reef and private beach.

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    Expedia

    Amenities

    • Complimentary breakfast
    • Fitness centre
    • Business centre
    • Child-friendly
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle hire
    • Spa
    • Hot tub
    • Child pool
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Pets not allowed
    • Free parking
    • Playground
    • Pool table
    • Designated smoking area
    • Storage available
    • Wedding services
    • Outdoor tennis
    • Non-smoking rooms available
    • Beachfront
    • Terrace/Patio
    • Facilities for disabled guests
    • Babysitting or child care
    • Internet
    • Wi-Fi
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    Reviews

    Guest reviews

    Overall rating

    7.5 Good
    Based on 973 reviews
    • 9.2 "Terrific location."
      9.6 "96% appreciated the closeness to the beach."
      9.5 "95% liked the proximity to shopping."
      8.2 "City centre within easy reach, said 82%."
      9.2 "92% liked the proximity to sightseeing."
      9.1 "Easily accessible by car, said 91%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.3 "Breakfast is good."
    • 7.7 "Good service."
      8.7 "87% found the staff to be very friendly."
      8.4 "84% thought the service was very professional."
      7.4 "74% said the reception staff was great."
      9.2 "92% found the restaurant service to be one of the best."
      7.1 "Housekeeping was great, according to 71%."
      8.1 "Lovely bar service, according to 81%."
    • 6.5 "Food is average."
      6.4 "Only 64% were satisfied with the menu."
      6.3 "The price was ok for 63%."
      5.6 "Desserts were ok, said 56%."
      6.0 "60% thought the dining experience was appropriate."
    • 6.5 "Beach is so-so."
      5.4 "Only 54% said the beach was clean enough."
    • 5.8 "Average comfort."
      5.4 "For only 54%, the noise level was all right."
      6.1 "Beds were acceptable for 61%."
    • 5.0 "Rooms are ok."
      6.1 "Beds were acceptable for 61%."
      6.2 "Only 62% thought the furniture was functional."
    • 4.9 "Value below average."
      2.5 "75% thought it was overpriced."
    • 4.9 "Vibe wasn't good."
      2.6 "74% criticized the unstylish hotel."
      4.3 "57% criticized the plain hotel."
    • 3.6 "Internet is poor."
      2.5 "75% thought it was overpriced."
      4.4 "56% said the wifi quality was bad."
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    Overall rating

    7.6 Good
    Based on 632 reviews
    • 8.9 "Location is great."
      8.1 "City centre within easy reach, said 81%."
      9.6 "96% appreciated the closeness to the beach."
      9.3 "93% liked the proximity to shopping."
    • 8.6 "Breakfast is good."
    • 8.0 "Great service."
      8.8 "88% found the staff to be very friendly."
      8.4 "84% thought the service was very professional."
      7.7 "77% said the reception staff was great."
      9.4 "94% found the restaurant service to be one of the best."
    • 7.1 "Tasty food."
    • 6.3 "Beach is so-so."
      5.6 "Only 56% said the beach was clean enough."
    • 5.8 "Average comfort."
      5.0 "For only 50%, the noise level was all right."
    • 5.4 "Rooms are ok."
    • 5.0 "Average value."
      2.6 "74% thought it was overpriced."
    • 4.5 "Vibe wasn't good."
      2.4 "76% criticized the unstylish hotel."
    • 3.7 "Internet is poor."
      2.6 "74% thought it was overpriced."
      4.6 "54% said the wifi quality was bad."
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    Overall rating

    7.3 Good
    Based on 272 reviews
    • 9.2 "Terrific location."
      9.1 "91% liked the proximity to sightseeing."
    • 7.7 "Good service."
      8.6 "86% found the staff to be very friendly."
      8.3 "83% thought the service was very professional."
    • 6.8 "Average cleanliness."
      6.5 "Only 65% said rooms were clean enough."
    • 6.4 "Beach is so-so."
    • 6.3 "Average amenities."
      6.2 "62% thought the building was acceptable."
    • 6.0 "Food is average."
      5.9 "Only 59% were satisfied with the menu."
    • 4.9 "Value below average."
      2.5 "75% thought it was overpriced."
    • 4.9 "Rooms are not good."
      3.2 "68% complained about the bathroom."
    • 4.8 "Vibe wasn't good."
      2.5 "75% criticized the unstylish hotel."
    • 3.6 "Internet is poor."
      2.5 "75% thought it was overpriced."
      4.4 "56% said the wifi quality was bad."
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    Overall rating

    7.4 Good
    Based on 68 reviews
    • 8.9 "Location is great."
      9.4 "94% liked the proximity to shopping."
    • 7.7 "Good cleanliness."
    • 7.6 "Good service."
      8.9 "89% found the staff to be very friendly."
    • 6.4 "Average amenities."
    • 6.2 "Beach is so-so."
    • 6.0 "Food is average."
    • 5.6 "Average comfort."
    • 5.1 "Vibe was decent."
    • 4.7 "Rooms are not good."
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    Hotel type
    Beach Hotel
    Guests consider it an awesome beach hotel.
    Resort Hotel
    Guests say this is a wonderful resort hotel.
    Family Hotel
    Guests think this is a family-friendly hotel.
    Good to know
    "Professional service"
    "Friendly service"
    "Beach nearby"
    data provided by TrustYou

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