Royal Playa Del Carmen
Top Wellness Hotel

Av. Constituyentes No. 2, 77710 Playa del Carmen, QR, Mexico
+52 984 877 2900

AED 838+

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Overall guest ratings

9.2/10 Excellent
Based on 2,579 reviews
See all reviews

Review highlights

  • 9.6
  • 9.3
  • 9.1
  • 4.3

Good to know

  • Clean rooms
  • Friendly atmosphere
  • Friendly service
  • Great shopping


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    With a stay at The Royal Playa del Carmen All Inclusive Spa & Resort, you'll be centrally located in Playa del Carmen, steps from Quinta Alegria and Riviera Art Gallery. This 4.5-star resort is within close proximity of Pier Navega and Mamitas Beach Club.


    Make yourself at home in one of the 513 air-conditioned rooms featuring free minibar items and LCD televisions. Your room comes with a pillowtop bed. Rooms have private balconies. Cable programming and DVD players are provided for your entertainment, while complimentary wireless Internet access keeps you connected. Bathrooms have complimentary toiletries and hair dryers.


    Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, an outdoor tennis court, and a sauna. Additional amenities at this resort include complimentary wireless Internet access, concierge services, and gift shops/newsstands.


    All-inclusive rates are available at this resort. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

    Enjoy a meal at one of the resort's dining establishments, which include 10 restaurants and a coffee shop/café. From your room, you can also access 24-hour room service. Mingle with other guests at a complimentary reception, held daily. Relax with a refreshing drink from a poolside bar or one of the 6 bars/lounges.

    Business, Other Amenities

    Featured amenities include a business center, limo/town car service, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.

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    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Car hire
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Hot tub
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Sauna
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Laundry facilities
    • Coffee shop
    • Pets not allowed
    • Free parking
    • Steam room
    • Free valet parking
    • Wedding services
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    Guest reviews

    Overall rating

    9.2 Excellent
    Based on 2,579 reviews
    • 9.6 "Terrific location."
    • 9.3 "World class service."
    • 9.1 "Perfectly clean."
    • 8.9 "Food is delicious."
    • 8.3 "Breakfast is good."
    • 4.3 "Internet is poor."

    Overall rating

    9.3 Excellent
    Based on 2,450 reviews
    • 9.7 "Terrific location."
      9.9 "99% liked the proximity to shopping."
      9.9 "99% liked the proximity to sightseeing."
      9.8 "City centre within easy reach, said 98%."
      10.0 "100% appreciated the closeness to the beach."
      9.9 "99% enjoyed the restaurants & bars nearby."
    • 9.3 "World class service."
      9.7 "97% found the staff to be very friendly."
      9.2 "92% thought the service was very professional."
      9.3 "93% found the restaurant service to be one of the best."
      8.4 "84% were happy with the room service."
      8.6 "86% said the recreation staff was great."
      8.9 "Housekeeping was great, according to 89%."
      7.8 "Lovely pool/beach service, according to 78%."
    • 8.7 "Food is delicious."
      8.9 "Yummy desserts, said 89%."
      7.7 "77% enjoyed the fish/seafood dishes."
      8.7 "87% were happy with the price."
      10.0 "100% enjoyed the snacks that were offered."
    • 8.4 "Breakfast is good."
    • 7.7 "Nice rooms."
      8.4 "84% said rooms were clean."
      9.7 "97% thought rooms were spacious."
      7.8 "78% loved the minibar."
    • 6.2 "Beach is so-so."
      5.5 "Only 55% said the beach was clean enough."
    • 4.0 "Internet is poor."
      3.8 "62% said the wifi quality was bad."
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    Overall rating

    9.4 Excellent
    Based on 128 reviews
    • 9.6 "Terrific location."
    • 9.4 "World class service."
      9.6 "96% found the staff to be very friendly."
    • 9.0 "Food is to die for."
    • 9.0 "Perfectly clean."
    • 7.7 "Nice rooms."
    • 6.6 "Beach is so-so."
    Hotel type
    Wellness Hotel
    Guests recommend this as a wellness hotel
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Family Hotel
    Guests think this is a family-friendly hotel.
    Good to know
    "Clean rooms"
    "Friendly atmosphere"
    "Friendly service"
    "Great shopping"
    data provided by TrustYou

    Recent reviews


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