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Real Playa del Carmen Hotel & Beach Club

5ta Avenida, entre 34 y 38, 77710 Playa del Carmen, QR, Mexico
+52 984 873 0830

Call

+52 984 873 0830
Sun 11/12 Check in
Mon 12/12 Check out

Overall guest ratings

7.4/10 Good
Based on 637 reviews

Review highlights

  • 9.4
  • 9.2
  • 4.6
  • 4.1

Good to know

  • Friendly service
  • Spacious rooms

Nearby

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    Reviews

    Guest reviews

    Overall rating

    7.4 Good
    Based on 637 reviews
    • 9.4 "Excellent pool."
    • 9.2 "Excellent value."
    • 8.8 "Location is great."
    • 6.9 "Service is ok."
    • 5.6 "Breakfast is mediocre."
    • 4.6 "Not very comfortable."
    • 4.1 "Bad amenities."
    • 4.1 "Rooms are not good."
    • 4.0 "Vibe wasn't good."
    • 2.5 "Disappointing internet connection."
    View all review categories

    Overall rating

    7.4 Good
    Based on 382 reviews
    • 9.3 "Excellent pool."
    • 8.8 "Location is great."
      9.2 "92% appreciated the closeness to the beach."
    • 7.5 "Good service."
      7.9 "79% found the staff to be very friendly."
      9.1 "91% thought the service was very professional."
    • 5.5 "Breakfast is mediocre."
    • 4.1 "Not very comfortable."
      2.7 "73% didn't like the uncomfortable beds."
      4.5 "55% thought it was too noisy."
    • 4.1 "Vibe wasn't good."
      3.2 "68% criticized the unstylish hotel."
    • 4.0 "Bad amenities."
      3.9 "61% thought the building wasn't nice."
    • 3.5 "Rooms are not good."
      2.7 "73% didn't like the uncomfortable beds."
      3.4 "66% complained about the bathroom."
      2.7 "73% had problems with the shower."
      3.7 "For 63%, the rooms looked old."
    • 2.5 "Disappointing internet connection."
      1.9 "81% said the wifi quality was bad."
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    Overall rating

    7.1 Good
    Based on 159 reviews
    • 9.3 "Excellent pool."
    • 8.6 "Location is great."
    • 6.2 "Service is ok."
      5.3 "53% said the reception staff was ok."
    • 5.6 "Average cleanliness."
    • 4.8 "Not very comfortable."
      3.1 "69% didn't like the uncomfortable beds."
      4.7 "53% thought it was too noisy."
    • 4.3 "Rooms are not good."
      3.1 "69% didn't like the uncomfortable beds."
      3.6 "64% complained about the bathroom."
      4.6 "54% said rooms were dirty."
      3.4 "66% thought the tv was sub-standard."
    • 4.0 "Bad amenities."
      4.0 "60% thought the building wasn't nice."
    • 3.8 "Vibe wasn't good."
      3.2 "68% criticized the unstylish hotel."
    • 2.2 "Disappointing internet connection."
      1.9 "81% said the wifi quality was bad."
    View all review categories

    Overall rating

    7.4 Good
    Based on 95 reviews
    • 9.1 "Excellent value."
    • 8.9 "Location is great."
    • 6.7 "Service is ok."
    • 5.8 "Average cleanliness."
      5.0 "Only 50% said rooms were clean enough."
    • 4.7 "Not very comfortable."
      2.9 "71% didn't like the uncomfortable beds."
    • 4.0 "Rooms are not good."
      3.3 "67% complained about the bathroom."
      2.9 "71% didn't like the uncomfortable beds."
    • 3.8 "Bad amenities."
      3.8 "62% thought the building wasn't nice."
    • 3.8 "Vibe wasn't good."
    • 2.4 "Disappointing internet connection."
      2.1 "79% said the wifi quality was bad."
    View all review categories
    Hotel type
    Beach Hotel
    Guests consider it an awesome beach hotel.
    Good to know
    "Friendly service"
    "Spacious rooms"
    data provided by TrustYou

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