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Platinum Yucatan Princess All Suites & Spa Resort

Prolongacion 5ta Avenida, 77710 Playa del Carmen, QR, Mexico
+52 984 877 3500

AED 617+

Overall guest ratings

7.7/10 Good
Based on 956 reviews

Review highlights

  • 8.4
  • 8.0
  • 7.2
  • 5.9

Nearby

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    About

    With a stay at Platinum Yucatan Princess Adults Only - All inclusive in Playa del Carmen, you'll be on the beach and convenient to Gran Coral Golf and El Camaleon Golf Club. This 4.5-star resort is within close proximity of 28 de Julio Square and Guadalupe Church.

    Rooms

    Make yourself at home in one of the 472 air-conditioned rooms featuring free minibar items and plasma televisions. Rooms have private furnished balconies. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and hair dryers.

    Amenities

    Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 13 outdoor swimming pools, a nightclub, and outdoor tennis courts. Additional amenities at this resort include complimentary wireless Internet access, concierge services, and gift shops/newsstands.

    Dining

    This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

    Grab a bite at one of the resort's 5 restaurants, or stay in and take advantage of 24-hour room service. When you are in need of a refreshing drink, visit a poolside bar or one of 8 bars/lounges, or 2 swim-up bars. For your convenience, a complimentary breakfast is served daily.

    Business, Other Amenities

    Featured amenities include a business center, express check-in, and dry cleaning/laundry services. Event facilities at this resort consist of a conference center and a meeting room. Free self parking is available onsite.

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    Hotels.com

    Amenities

    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Business centre
    • Internet
    • Currency exchange on-site
    • Gift shop
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Hot tub
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • 24 hour front desk
    • Night club
    • Sauna
    • Free parking
    • Storage available
    • Beachfront
    • Terrace/Patio
    • Concierge service
    • Laundry service
    • Cable or satellite TV
    • Air-conditioned
    • Safe
    • Babysitting/child care services (surcharge)
    • Pets not allowed
    • Steam room
    • Wedding services
    • Outdoor tennis
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    Reviews

    Guest reviews

    Overall rating

    7.7 Good
    Based on 956 reviews
    • 8.4 "Location is great."
      8.2 "82% liked the proximity to shopping."
      8.6 "86% liked the proximity to sightseeing."
    • 8.0 "Great service."
      9.0 "90% found the staff to be very friendly."
      7.1 "71% thought the service was very professional."
      7.4 "74% found the restaurant service to be one of the best."
      9.6 "Lovely bar service, according to 96%."
      9.3 "93% said the recreation staff was great."
      8.9 "89% were happy with the shuttle service."
    • 7.2 "Nice rooms."
      9.9 "99% thought rooms were spacious."
      7.9 "79% enjoyed the shower."
      9.6 "96% appreciated the modern rooms."
      7.7 "77% thought the view was good."
      8.5 "85% enjoyed the balcony."
      10.0 "100% liked the big bathroom."
    • 7.1 "Tasty food."
      7.2 "72% loved the menu selection."
      7.0 "70% enjoyed the fish/seafood dishes."
      7.3 "Beef and steak dishes were excellent, according to 73%."
    • 6.2 "Breakfast is mediocre."
    • 5.9 "Beach is so-so."
      5.2 "Only 52% said the beach was clean enough."
      5.6 "Average beach sports facilities, said 56%."
    • 4.4 "Internet is poor."
      2.6 "74% said the wifi quality was bad."
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    Overall rating

    8.6 Excellent
    Based on 956 reviews
    • 8.7 "Vibe was good."
      9.7 "97% thought, the hotel was modern."
      8.0 "80% enjoyed the friendly atmosphere."
      9.7 "97% said it was a stylish hotel."
    • 8.5 "Location is great."
    • 8.4 "Great service."
      9.2 "92% found the staff to be very friendly."
      7.1 "71% thought the service was very professional."
      9.2 "92% said the recreation staff was great."
      7.6 "76% found the restaurant service to be one of the best."
      9.7 "Lovely bar service, according to 97%."
    • 6.8 "Rooms are ok."
      5.2 "Only 52% said rooms were clean enough."
      5.8 "Beds were acceptable for 58%."
    • 6.7 "Food is average."
      7.0 "70% enjoyed the fish/seafood dishes."
      6.1 "61% thought the dining experience was appropriate."
    • 5.8 "Beach is so-so."
    • 4.4 "Internet is poor."
      2.7 "73% said the wifi quality was bad."
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    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Resort Hotel
    Guests say this is a wonderful resort hotel.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    data provided by TrustYou

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