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Platinum Yucatan Princess All Suites & Spa Resort

Prolongacion 5ta Avenida, 77710 Playa del Carmen, QR, Mexico
+52 984 877 3500

AED 628+

Overall guest ratings

7.7/10 Good
Based on 956 reviews

Review highlights

  • 8.4
  • 8.0
  • 7.2
  • 5.9

Good to know

  • Great menu
  • Friendly service
  • Clean hotel facilities
  • Modern Hotel

Nearby

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    About

    At Platinum Yucatan Princess Adults Only - All inclusive, you can hit the beach to enjoy the shade from a beach umbrella or play volleyball, plus you'll be within a 10-minute drive of El Camaleon Golf Club. 13 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in massages, body scrubs, and facials. Yucatab, one of 5 restaurants, serves breakfast, lunch, and dinner. 2 swim-up bars and 8 bars/lounges are onsite, and rooms at this luxurious resort offer up nice touches like free minibar items and bathrobes.

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    Hotels.com

    Amenities

    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Business centre
    • Internet
    • Currency exchange on-site
    • Gift shop
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Hot tub
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • 24 Hour Front Desk
    • Night club
    • Sauna
    • Free parking
    • Storage available
    • Beachfront
    • Terrace/Patio
    • Adults only
    • Concierge service
    • Laundry service
    • Cable or satellite TV
    • Air-conditioned
    • Safe
    • Babysitting/child care services (surcharge)
    • Pets not allowed
    • Steam room
    • Wedding services
    • Outdoor tennis
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    Reviews

    Guest reviews

    Overall rating

    7.7 Good
    Based on 956 reviews
    • 8.4 "Location is great."
      8.2 "82% liked the proximity to shopping."
      8.6 "86% liked the proximity to sightseeing."
    • 8.0 "Great service."
      9.0 "90% found the staff to be very friendly."
      7.1 "71% thought the service was very professional."
      7.4 "74% found the restaurant service to be one of the best."
      9.6 "Lovely bar service, according to 96%."
      9.3 "93% said the recreation staff was great."
      8.9 "89% were happy with the shuttle service."
    • 7.2 "Nice rooms."
      9.9 "99% thought rooms were spacious."
      7.9 "79% enjoyed the shower."
      9.6 "96% appreciated the modern rooms."
      7.7 "77% thought the view was good."
      8.5 "85% enjoyed the balcony."
      10.0 "100% liked the big bathroom."
    • 7.1 "Tasty food."
      7.2 "72% loved the menu selection."
      7.0 "70% enjoyed the fish/seafood dishes."
      7.3 "Beef and steak dishes were excellent, according to 73%."
    • 6.2 "Breakfast is mediocre."
    • 5.9 "Beach is so-so."
      5.2 "Only 52% said the beach was clean enough."
      5.6 "Average beach sports facilities, said 56%."
    • 4.4 "Internet is poor."
      2.6 "74% said the wifi quality was bad."
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    Overall rating

    8.6 Excellent
    Based on 956 reviews
    • 8.7 "Vibe was good."
      9.7 "97% thought, the hotel was modern."
      8.0 "80% enjoyed the friendly atmosphere."
      9.7 "97% said it was a stylish hotel."
    • 8.5 "Location is great."
    • 8.4 "Great service."
      9.2 "92% found the staff to be very friendly."
      7.1 "71% thought the service was very professional."
      9.2 "92% said the recreation staff was great."
      7.6 "76% found the restaurant service to be one of the best."
      9.7 "Lovely bar service, according to 97%."
    • 6.8 "Rooms are ok."
      5.2 "Only 52% said rooms were clean enough."
      5.8 "Beds were acceptable for 58%."
    • 6.7 "Food is average."
      7.0 "70% enjoyed the fish/seafood dishes."
      6.1 "61% thought the dining experience was appropriate."
    • 5.8 "Beach is so-so."
    • 4.4 "Internet is poor."
      2.7 "73% said the wifi quality was bad."
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    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Resort Hotel
    Guests say this is a wonderful resort hotel.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Good to know
    "Great menu"
    "Friendly service"
    "Clean hotel facilities"
    "Modern Hotel"
    data provided by TrustYou

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