Overview

Eurostars Hacienda Vista Real

Paseo Chichen Itza Retorno 3 Playacar, 77710 Playa del Carmen, QR, Mexico
+52 984 873 4200

AED 236+

Overall guest ratings

8.2/10 Excellent
Based on 1,109 reviews

Review highlights

  • 9.1
  • 8.9
  • 5.6
  • 4.6

Good to know

  • Very quiet
  • Spacious rooms

Nearby

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    About

    Location. This resort is situated near a Playa del Carmen Main beach, close to Xaman Ha Aviary.

    Resort Features.

    Eurostars Hacienda Vista Real Hotel has an outdoor swimming pool. Complimentary wireless Internet access is available in public areas. Babysitting/childcare is available on request (surcharge). Eurostars Hacienda Vista Real Hotel has a poolside bar. A Continental breakfast is complimentary to guests, and room service is available during limited hours.

    Guestrooms. Amenities featured in guestrooms include air conditioning, complimentary bottled water, complimentary wireless Internet access, and 38-inch televisions. In addition, amenities available on request include turndown service and wake-up calls. Business-friendly amenities include direct-dial phones. Bathrooms provide hair dryers and showers only. Guestroom services include housekeeping. Guestrooms are accessible via exterior corridors. Sofa beds are provided. Adjoining rooms are available.

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    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • Car hire
    • Concierge service
    • Cribs available
    • Currency exchange on-site
    • Laundry service
    • Room service
    • Bicycle hire
    • Golf
    • Spa
    • Hot tub
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Cable or satellite TV
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Fitness centre
    • Babysitting/child care services (surcharge)
    • Pets not allowed
    • Free parking
    • Non-smoking rooms available
    • Terrace/Patio
    • Internet
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    Reviews

    Guest reviews

    Overall rating

    8.2 Excellent
    Based on 1,109 reviews
    • 9.1 "Excellent breakfast."
      10.0 "100% were happy with the price of the breakfast."
    • 8.9 "Good value."
      10.0 "100% were happy with the price of the breakfast."
    • 8.5 "Great service."
      9.4 "94% found the staff to be very friendly."
      9.5 "95% thought the service was very professional."
      7.9 "Management was excellent, said 79%."
    • 7.2 "Good location."
      7.9 "79% liked the proximity to shopping."
      7.6 "76% liked the proximity to sightseeing."
      8.3 "83% enjoyed the restaurants & bars nearby."
    • 6.7 "Average comfort."
      5.7 "57% thought the bathroom was big enough."
    • 5.6 "Pool is mediocre."
    • 4.6 "Ugly beach."
    • 4.4 "Not very clean."
      4.9 "51% said rooms were dirty."
      1.4 "Dirty pool, said 86%."
    • 3.7 "Bar is not good."
    • 2.1 "Disappointing internet connection."
      1.6 "84% said the wifi quality was bad."
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    Overall rating

    8.2 Excellent
    Based on 676 reviews
    • 9.3 "Excellent breakfast."
    • 9.0 "Excellent value."
    • 8.7 "Great service."
      9.5 "95% found the staff to be very friendly."
      9.6 "96% thought the service was very professional."
    • 7.7 "Good location."
    • 7.5 "Wellness & sports facilities were pleasant enough."
      9.2 "top-notch fitness area, thought 92%."
    • 6.5 "Average comfort."
    • 4.6 "Ugly beach."
    • 4.0 "Not very clean."
      4.7 "53% said rooms were dirty."
      1.4 "Dirty pool, said 86%."
      4.6 "54% thought it was rather dirty."
    • 3.7 "Bar is not good."
    • 2.4 "Disappointing internet connection."
      1.6 "84% said the wifi quality was bad."
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    Overall rating

    8.1 Excellent
    Based on 365 reviews
    • 9.2 "Excellent breakfast."
    • 8.8 "Good value."
    • 8.5 "Great service."
      9.1 "91% found the staff to be very friendly."
      9.6 "96% thought the service was very professional."
    • 8.0 "Amenities are good."
      7.4 "74% thought the building was wonderful."
      9.8 "98% found the grounds to be nice."
    • 7.0 "Good location."
      7.4 "Great parking, according to 74%."
    • 6.4 "Average comfort."
    • 5.7 "Pool is mediocre."
    • 4.8 "Not very clean."
      5.0 "Only 50% said rooms were clean enough."
    • 4.3 "Ugly beach."
    • 1.8 "Disappointing internet connection."
      1.3 "87% said the wifi quality was bad."
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    Overall rating

    7.8 Good
    Based on 66 reviews
    • 9.3 "Excellent breakfast."
    • 8.2 "Great service."
    • 7.7 "Good amenities."
    • 7.1 "High comfort."
      7.9 "79% thought it was pleasantly quiet."
    • 6.9 "Location is acceptable."
    • 5.9 "Vibe was decent."
    • 5.8 "Rooms are ok."
    • 5.4 "Pool is mediocre."
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    Hotel type
    Boutique Hotel
    This is a wonderful boutique hotel, as guests say.
    Good to know
    "Very quiet"
    "Spacious rooms"
    data provided by TrustYou

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