Overview

Sheraton Crescent Hotel
Top Family Hotel

2620 West Dunlap Avenue, Phoenix, AZ 85021, United States
+1 602 943 8200

AED 265+

Overall guest ratings

8.1/10 Excellent
Based on 959 reviews

Review highlights

  • 9.2
  • 8.8
  • 8.4
  • 5.8

Good to know

  • Great reception
  • Good accessibility by car

Nearby

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    About

    Enjoy a relaxing stay at the Sheraton Crescent Hotel.Feel free to surf the web on our computer workstations or bring your laptop for complimentary wireless High Speed Internet Access right off the lobby.  After a long day, retreat to one of our 342 guest rooms or multiple types of suites, each featuring the Sheraton Signature Sleep Experience with crisp white linens and a pure white duvet, for unmatched comfort and an unforgettable night’s rest. We’re centrally located off the I-17 freeway in Phoenix, Arizona. If business brings you to the area, our diverse, state-of-the-art meeting facilities are the perfect choice for your event. We offer Club-level accommodations featuring upscale amenities plus exclusive access to the contemporary and relaxing Club Lounge for a range of perks and a great place to gather. Our comfortable ambiance and friendly service are only the beginning. Spend the day at Metrocenter, Arizona’s second largest shopping mall. Splash in our outdoor heated pool featuring Monsoon Mountain, a 166-foot water slide. Or stay active with our extensive fitness and recreational options, including tennis and volleyball courts. After a long day of meetings or recreation, enjoy an imaginative cross-cultural meal at Indigo Restaurant. Whether you’re visiting Phoenix for business or pleasure, you’ll enjoy a warm welcome and memorable stay at the Sheraton Crescent Hotel.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Concierge service
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Hot tub
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Free parking
    • Playground
    • Designated smoking area
    • Storage available
    • Terrace/Patio
    • Fireplace
    • Coffee shop
    • Free Internet
    • Steam room
    • Wedding services
    • Outdoor tennis
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    Reviews

    Guest reviews

    Overall rating

    8.1 Excellent
    Based on 959 reviews
    • 9.2 "Incredible bar."
    • 8.8 "Location is great."
      9.1 "Easily accessible by car, said 91%."
      7.7 "Great parking, according to 77%."
      9.3 "93% liked the proximity to shopping."
    • 8.4 "Great service."
      7.1 "71% said the reception staff was great."
      8.8 "88% found the restaurant service to be one of the best."
      9.3 "93% were happy with the shuttle service."
    • 8.2 "Breakfast is good."
      8.0 "80% were happy with the price of the breakfast."
    • 7.6 "Good pool."
    • 5.8 "Rooms are ok."
      6.8 "Beds were acceptable for 68%."
      6.0 "Only 60% said rooms were clean enough."
      6.8 "Only 68% said rooms were big enough."
    • 4.8 "Internet is poor."
      3.9 "61% said the wifi quality was bad."
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    Overall rating

    8.4 Excellent
    Based on 326 reviews
    • 8.8 "Great service."
      9.2 "92% found the staff to be very friendly."
      7.4 "74% said the reception staff was great."
      8.4 "84% thought the service was very professional."
    • 8.8 "Location is great."
      8.8 "Easily accessible by car, said 88%."
    • 7.8 "Good pool."
    • 6.9 "Average amenities."
      5.7 "57% thought the building was acceptable."
    • 6.1 "Rooms are ok."
      6.7 "Beds were acceptable for 67%."
      6.2 "Only 62% said rooms were clean enough."
      6.5 "Only 65% said rooms were big enough."
    • 5.6 "Average comfort."
      6.7 "Beds were acceptable for 67%."
      6.5 "Only 65% said rooms were big enough."

    Overall rating

    8.3 Excellent
    Based on 479 reviews
    • 8.7 "Location is great."
      7.7 "Great parking, according to 77%."
    • 8.5 "Great service."
      7.3 "73% said the reception staff was great."
    • 8.0 "Breakfast is good."
      8.2 "82% were happy with the price of the breakfast."
    • 7.7 "Good pool."
    • 7.6 "High value."
      8.2 "82% were happy with the price of the breakfast."
    • 6.7 "Average amenities."
      5.9 "59% thought the building was acceptable."
    • 6.1 "Average cleanliness."
      6.2 "Only 62% said rooms were clean enough."
      6.1 "61% thought the cleanliness of the hotel was average."
    • 5.6 "Rooms are ok."
      6.2 "Only 62% said rooms were clean enough."
      6.3 "Beds were acceptable for 63%."
      6.6 "Only 66% said rooms were big enough."
    • 5.6 "Internet is average."
    • 5.3 "Average comfort."
      6.3 "Beds were acceptable for 63%."
      6.6 "Only 66% said rooms were big enough."
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    Overall rating

    8.0 Good
    Based on 124 reviews
    • 8.5 "Location is great."
    • 8.0 "Great service."
      8.9 "89% found the staff to be very friendly."
    • 7.4 "Tasty food."
    • 6.5 "Average comfort."
    • 5.9 "Rooms are ok."
      5.6 "Only 56% said rooms were clean enough."

    Overall rating

    8.7 Excellent
    Based on 28 reviews
    • 8.4 "Great service."
    • 6.3 "Average comfort."
    • 5.9 "Rooms are ok."
    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Family Hotel
    Guests think this is a family-friendly hotel.
    Good to know
    "Great reception"
    "Good accessibility by car"
    data provided by TrustYou

    Recent reviews

    Find reviews that mention:
    phoenix
    sheraton
    room was clean and comfortable
    dark spots
    family friendly
    clean hotel
    pool and slide
    nice pool area
    spa area
    comfortable rooms
    loved this place
    tennis courts
    comfortable beds
    right off the freeway
    easy freeway
    complimentary breakfast and coffee
    great for the kids
    club level
    afternoon snacks
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