Overview

Crossland Phoenix - West

4861 W. Mcdowell RD., Phoenix, AZ 85035, United States
+1 602 272 8571

AED 228+

Overall guest ratings

5.0/10 OK
Based on 589 reviews

Review highlights

  • 7.7
  • 4.5
  • 3.8
  • 3.6

Nearby

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    About

    At Crossland Phoenix - West, you'll be within a 10-minute drive of Ashley Furniture HomeStore Pavilion and Arizona State Capitol. You'll have free perks like WiFi and self parking. Rooms feature conveniences like refrigerators and microwaves.

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    Hotels.com

    Amenities

    • Free Wi-Fi
    • Facilities for disabled guests
    • Laundry facilities
    • Air-conditioned
    • Kitchen/Kitchenette
    • Pets not allowed
    • Free parking
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    Reviews

    Guest reviews of Crossland Phoenix - West

    Overall rating

    5.0 OK
    Based on 589 reviews
    • 7.7 "Good location."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 4.5 "Service is below average."
      4.4 "56% found the staff to be unfriendly."
      3.5 "65% indicated the reception staff was not good."
      3.5 "65% didn't like the management."
      3.3 "67% thought the service was unprofessional."
      3.5 "65% said the booking process was inefficient."
    • 3.8 "Breakfast is below average."
    • 3.6 "Not very comfortable."
      4.0 "60% didn't like the uncomfortable beds."
      2.1 "79% said rooms were small."
      1.9 "Air conditioning was criticized by 81%."
    • 3.4 "Rooms are not good."
      2.3 "77% said rooms were dirty."
      3.6 "64% complained about the bathroom."
      4.0 "60% didn't like the uncomfortable beds."
      1.9 "81% thought they were poorly maintained."
      3.8 "62% were unsatisfied with the kitchenette."
      0.5 "95% found problems with the furniture."
      2.9 "71% said the bathroom was dirty."
      1.1 "89% thought the tv was sub-standard."
      3.9 "61% had problems with the shower."
      2.1 "79% said rooms were small."
      1.3 "87% were disappointed with the minibar."
      1.9 "Air conditioning was criticized by 81%."
    • 2.0 "Generally quite dirty."
      2.3 "77% said rooms were dirty."
      0.0 "100% thought it was rather dirty."
      2.9 "71% said the bathroom was dirty."

    Overall rating

    5.5 OK
    Based on 206 reviews
    • 7.9 "Good location."
    • 4.8 "Service is below average."
    • 3.7 "Rooms are not good."
      2.3 "77% said rooms were dirty."
      3.6 "64% complained about the bathroom."
      3.9 "61% didn't like the uncomfortable beds."
      4.2 "58% were unsatisfied with the kitchenette."
      1.6 "84% thought they were poorly maintained."
      4.0 "60% had problems with the shower."
      1.0 "90% thought the tv was sub-standard."
      0.5 "95% found problems with the furniture."
    • 3.6 "Not very comfortable."
      3.9 "61% didn't like the uncomfortable beds."
    • 2.0 "Generally quite dirty."
      2.3 "77% said rooms were dirty."

    Overall rating

    4.7 OK
    Based on 194 reviews
    • 7.7 "Good location."
    • 4.5 "Service is below average."
      4.0 "60% found the staff to be unfriendly."
      3.3 "67% indicated the reception staff was not good."
    • 3.6 "Not very comfortable."
      3.9 "61% didn't like the uncomfortable beds."
    • 3.1 "Awful rooms."
      2.2 "78% said rooms were dirty."
      3.9 "61% didn't like the uncomfortable beds."
      3.3 "67% complained about the bathroom."
      1.6 "84% thought they were poorly maintained."
      0.5 "95% found problems with the furniture."
    • 1.9 "Generally quite dirty."
      2.2 "78% said rooms were dirty."
      0.0 "100% thought it was rather dirty."

    Overall rating

    4.5 OK
    Based on 47 reviews
    • 3.7 "Not very comfortable."
    • 3.6 "Rooms are not good."

    Overall rating

    5.5 OK
    Based on 141 reviews
    • 7.6 "Good location."
    • 4.3 "Service is below average."
      4.4 "56% found the staff to be unfriendly."
    • 3.6 "Not very comfortable."
      3.9 "61% didn't like the uncomfortable beds."
    • 2.9 "Awful rooms."
      2.1 "79% said rooms were dirty."
      2.0 "80% thought they were poorly maintained."
      3.4 "66% complained about the bathroom."
      3.9 "61% didn't like the uncomfortable beds."
      1.0 "90% thought the tv was sub-standard."
    • 2.9 "Terrible amenities."
    • 1.8 "Generally quite dirty."
      2.1 "79% said rooms were dirty."
    data provided by TrustYou

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