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Very close to the historical sites, restaurants and Penn's Landing. Very friendly and helpful staff. Having access to the Club Lounge was very convenient to get breakfast or a drink to go. Only valet parking available. Getting used to the noise of the heat/Air conditioning unit turning on and off. It was very quiet while it was running, just the starting and stopping noise that might wake you up if you aren't use to sounds.
Room was comfortable and clean. Lobby was decorated beautifully for the holidays and kept well updated in design and comfort, many sofas to relax, semi private sitting rooms to relax and converse, all with a warm, inviting feel. No fridge in rooms.
Confortable, near city attractions, car stayed at valet parking all the time, good relaxing swiming pool.
Comfortable beds, nice lobby with Starbucks coffee, continental breakfast, late room service, within walking distance to many things and short cab ride to airport
The hotel had a great feel when you walked in. It looked very clean and modern. When we arrived Saturday afternoon, there was no doorman to help with the bags. I ended up running into someone when I went to get a cart who was hanging out at the front desk talking. Also I was putting a stroller and there wasn't anyone to assist with holding the door open. Lastly, there were 2 weddings going on. From our room, we could hear the DJ until past 11:30 at night which isn't ok when you have small children and if you are a light sleeper.
Access to historical sites and great restaurants
I liked the privacy though the hotel was full. There was not a refrigerator in the room and the ice bucket was undersized. The wedding guests in the lobby were too loud, they should be contained in a private area. The valet service did not retrieve my car in 15 minute time slot. It took took 35 minutes and I had to ask for my car twice.
Room fab! Parking fee was ridiculous!
We only stayed for a night so did not get to take advantage of the beautiful lobby with many seating areas from high tops to cozy couches. Somehow it felt very open yet very homey and welcoming at the same time. Beautiful quiet neighborhood. Very friendly staff. The heater in our room sounded like a mini-explosion every time it kicked on. The walls were paper thin. We were wakened by two female voices and two babies at 7:30 am. I would have sworn they were in our room.
Location was awesome. Staff was friendly. Terrible TV...too small and very blurry. Food menu was weak...not enough variety and over priced for the quality. Should not have had to pay an extra 30.00 for one nights parking...outrageously over priced and a very sneaky added expense.
Good location. The hotel was renovating at the time, and I woke up to the sounds of construction! There was no mention of this at all on booking.com - I would've liked to know before booking that there's work being done there. I'm sure it will be fine once done, but still. Hotel staff were okay, but not particularly warm.
Good check in person Internet service