Gran Hotel Son Net
Castillo Son Net, 07194 Palma de Mallorca, Mallorca, Spain
+34 971 147 000
Cheapest
rate per night
9.2
Excellent
based on 489 reviews
Good to know
| Distance to city centre | 12.4 km |
|---|---|
| Location rating | 9.6 |
| Nearest airport | Palma de Mallorca Son Sant Joan |
| Distance to airport | 19.7 km |
Rooms
Double rooms
AED 657+
Photo
Bed type
Provider
Nightly base price
IMAGE
Unknown
AED 657
per night
Reviews
Pros
| "Wonderful bedrooms with lovely views." | (in 6 reviews) |
|---|---|
| "The staff were friendly and helpful" | (in 35 reviews) |
| "Dinner at the restaurant was very good." | (in 13 reviews) |
Traveller rating
70
14
3
1
0
Time of year
Traveller type
Show reviews that mention
+
| beautiful views | in 11 reviews |
|---|---|
| hiking trails | in 3 reviews |
| interior and exterior | in 2 reviews |
| like royalty | in 3 reviews |
| lovely hotel | in 6 reviews |
| restaurant was very good | in 18 reviews |
| staff were friendly | in 53 reviews |
| treated us like | in 3 reviews |
| understated elegance | in 4 reviews |
-
ExcellentSep 20199.6
We had an amazing stay at the hotel. The staff, facilities, food and location were all amazing! I would definitely return.
I found the pool bar very expensive. I asked for an iced coffee and was charged for both coffee and milk which was in total €10. Offering a complimentary ice cream, fruit or drink would have been nice, considering the price your paying for your stay.
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ExcellentSep 20199.2
The hotel grounds, the pool, the hotel especially the common areas are second to none. Extremely lux and beautiful. The views from the hotel and the location are just beautiful. So peaceful and relaxing.
The service at the restaurants could have been better. They were good but not on the level of the hotel service or property. My husband ordered a second glass of wine at dinner that he never received. We asked for the cocktail menu but never received it. We ordered a garden side salad instead of fries and got fries and then had to wait for the salad. Also...the bees. I'm glad that the bees are alive and well but the swarm of them while eating or relaxing by the pool was not ideal.
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ExcellentAug 20199.2
Comfort and luxury atmosphere.onkeys, chickens and goats were so cute and the old olive trees were impressive.
The service of the food was slow. 3 hours to dinner
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OkayAug 20195.8
Beautiful setting
Worst 5* service I have experienced. At €650 a night they are delusional that that service can justify the cost. Need a shake up. 4 additional couples complained at check out.
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MediocreAug 20193.8
the pool - sorry not much else to like.
The entire hotel, staff, and operations were a disorganized mess. We were told upon arrival that we couldn't eat at the hotel. Then after 1.5hours of back and forth they finally agreed to let us eat there. When we walked to the restaurant they couldn't find a booking and made us wait an additional 25minutes after which we decided to leave the hotel for dinner. Breakfast was equally as disorganized with waiters looking stressed out, no-one really knowing what was going on and waiting for 30minutes for 2 friend eggs. The breakfast buffet counter was a mess, no-one was cleaning it and staff all looking like they were multi-tasking from bar to restaurant to front of house. If you need more staff HIRE MORE STAFF, but don't tell people its a 5* hotel with 5* facilities and 2* service to go with it. NEVER staying there again.
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About
Overview
With a stay at Gran Hotel Son Net in Puigpunyent, you'll be 11.2 mi (18 km) from Cathedral of Santa Maria of Palma and 11.3 mi (18.2 km) from Bellver Castle. Featured amenities include complimentary wired Internet access, a business center, and express check-in. This hotel has 2 meeting rooms available for events. Free valet parking is available onsite.
Hotels.com
Features
9.2 Excellent
based on 489 reviews
9.6
Location
9.1
Amenities
7.3
Pool
2.3
Value
Things to know
- Great menu
- Nice building
- Great view
- Friendly atmosphere
Check in |
15:00 |
Check out |
12:00 |
Cancellation/pre-payment
Policies vary by room type and provider.
Amenities
Complimentary breakfast
Fitness centre
Free Wi-Fi
ATM on-site
Business centre
Car hire
Concierge service
Currency exchange on-site
Laundry facilities
Laundry service
Meeting/Banquet facilities
Room service
Bicycle hire
Spa
Hot tub
Outdoor pool
No smoking
Restaurant
Bar/Lounge
Beauty salon
Express check out
Cable or satellite TV
Air-conditioned
Coffee shop
24-hour front desk
Safe
Airport Shuttle (Surcharge)
Babysitting/child care services (surcharge)
Continental breakfast
Pets not allowed
Free parking
Storage available
Wedding services
Terrace/Patio
Disabled access
Lift
Hiking
Massage
Gift shop
Child pool
Hairdryer
Free Internet
Free valet parking
Linens
Towels
Grill
Golf
Photos
Provided by Leonardo
All photos (35)
Balcony (3)
Bathroom (3)
Bedroom (4)
Provided by Leonardo
Building (1)
All photos
01 of 35
Reviews about Gran Hotel Son Net
“We had an amazing stay at the hotel. The staff, facilities, food and location were all amazing! I would definitely return.”
“The hotel grounds, the pool, the hotel especially the common areas are second to none. Extremely lux and beautiful. The views from the hotel and the location are just beautiful. So peaceful and relaxing.”
“Comfort and luxury atmosphere.onkeys, chickens and goats were so cute and the old olive trees were impressive.”
“the pool - sorry not much else to like.”
“Beautiful setting”
Location
Most popular landmarks
- Castell de Bellver 10.5 km
- Fundació Pilar i Joan Miró a Mallorca 10.6 km
- Marineland Mallorca 10.7 km
- Playa de Cala Mayor 10.8 km
- Palma Arena 10.9 km
- Es Baluard 11.7 km
Palma de Mallorca travel guide
Learn about Palma de Mallorca on KAYAK
Getting around
| Palma de Mallorca Son Sant Joan | 19.7 km |
|---|---|
| Ibiza | 129.5 km |
