Overview

Mercure Palermo Excelsior City
Top Business Hotel

Via Marchese Ugo 3, 90144 Palermo, Sicily, Italy
+39 091 790 9001

AED 281+

Overall guest ratings

8.3/10 Excellent
Based on 724 reviews

Review highlights

  • 8.8
  • 8.5
  • 5.8
  • 5.3

Good to know

  • Near city centre
  • Professional service

Nearby

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    About

    A prestigious hotel located in the heart of Sicily's capital, on the famous Viale della Liberta, close to the Giardino Inglese. The hotel has 118 rooms and Suites and offers the perfect combination of a sophisticated atmosphere, comfort and modern facilities. We can cater for a range of functions, from aperitifs and light lunches to gala dinners and business meetings. The elegant Liberty Hall is the perfect setting for romantic, luxurious weddings. Two meeting rooms, modern 24-hour Fitness Center.

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    Amenities

    • Fitness centre
    • Facilities for disabled guests
    • ATM on-site
    • Babysitting or child care
    • Business centre
    • Wi-Fi
    • Concierge service
    • Cribs available
    • Currency exchange on-site
    • Laundry facilities
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Tennis
    • Cable or satellite TV
    • Air-conditioned
    • 24 Hour Front Desk
    • Kitchen/Kitchenette
    • Safe
    • Sauna
    • Internet (surcharge)
    • Pets not allowed
    • Parking (surcharge)
    • Pool
    • Designated smoking area
    • Smoking rooms available
    • Storage available
    • Wedding services
    • Coffee shop
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.3 Excellent
    Based on 724 reviews
    • 8.8 "Location is great."
      9.0 "City centre within easy reach, said 90%."
      10.0 "100% liked the proximity to shopping."
      9.2 "92% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
    • 8.5 "Breakfast is good."
    • 8.5 "Great service."
      8.7 "87% found the staff to be very friendly."
      9.5 "95% thought the service was very professional."
      7.8 "78% said the reception staff was great."
      8.3 "Housekeeping was great, according to 83%."
    • 7.1 "High comfort."
      9.4 "94% thought rooms were spacious."
      8.8 "88% said the beds were comfortable."
    • 6.5 "Rooms are ok."
      5.1 "For only 51%, the bathroom was ok."
      6.2 "Only 62% said rooms were clean enough."
    • 5.8 "Food is average."
    • 5.3 "Average cleanliness."
      6.2 "Only 62% said rooms were clean enough."
      5.0 "50% thought the cleanliness of the hotel was average."
    • 4.8 "Bad amenities."
      4.7 "53% thought the building wasn't nice."
      0.9 "For 91%, the lobby entrance was sub-standard."
    • 2.4 "Disappointing internet connection."
      1.9 "81% said the wifi quality was bad."
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    Overall rating

    8.3 Excellent
    Based on 477 reviews
    • 8.8 "Location is great."
      9.2 "City centre within easy reach, said 92%."
    • 8.6 "Great service."
      9.0 "90% found the staff to be very friendly."
      7.8 "78% said the reception staff was great."
    • 8.4 "Breakfast is good."
    • 7.3 "High comfort."
      9.3 "93% thought rooms were spacious."
      8.9 "89% said the beds were comfortable."
    • 6.7 "Rooms are ok."
      6.3 "Only 63% said rooms were clean enough."
      5.0 "For only 50%, the bathroom was ok."
    • 6.3 "Vibe was decent."
    • 6.1 "Food is average."
    • 5.4 "Average cleanliness."
      6.3 "Only 63% said rooms were clean enough."
    • 5.0 "Average amenities."
    • 2.0 "Disappointing internet connection."
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    Overall rating

    8.4 Excellent
    Based on 130 reviews
    • 8.9 "Location is great."
    • 8.7 "Breakfast is good."
    • 8.6 "Great service."
      8.9 "89% found the staff to be very friendly."
    • 7.3 "High comfort."
    • 6.5 "Rooms are ok."
      6.6 "Only 66% said rooms were clean enough."
    • 6.5 "Average value."
    • 5.8 "Average cleanliness."
      6.6 "Only 66% said rooms were clean enough."
    • 5.5 "Average amenities."
      5.5 "55% thought the building was acceptable."
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    Overall rating

    8.3 Excellent
    Based on 115 reviews
    • 8.8 "Location is great."
    • 8.6 "Breakfast is good."
    • 8.3 "Great service."
      8.7 "87% found the staff to be very friendly."
    • 7.0 "High comfort."
    • 6.0 "Rooms are ok."
    • 6.0 "Average value."
    • 5.7 "Food is average."
    • 4.9 "Not very clean."
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    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Near city centre"
    "Professional service"
    data provided by TrustYou

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