Overview

Hotel Serge

Brusselstraat 15, Ostend 8400, Belgium
+32 5980 3434

AED 165+

Overall guest ratings

6.2/10 Good
Based on 1,108 reviews

Review highlights

  • 8.9
  • 6.1
  • 4.8
  • 3.6

Good to know

  • Friendly service

Nearby

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    About

    Located in Belgian Coast, this hotel is steps from Casino Kursaal and Statue of Marvin Gaye. Leopold Park and Grote Post Culture Center are also within 5 minutes.

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    Expedia

    Amenities

    • Parking
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Internet
    • Non-smoking rooms available
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    6.2 Good
    Based on 1,108 reviews
    • 8.9 "Location is great."
      10.0 "100% appreciated the closeness to the beach."
      10.0 "City centre within easy reach, said 100%."
      9.2 "92% thought parking was inexpensive."
      10.0 "100% liked the proximity to shopping."
    • 6.1 "Breakfast is mediocre."
      5.0 "Breakfast prices were ok, according to 50%."
    • 5.5 "Service is ok."
      5.2 "52% said the reception staff was ok."
      6.3 "Housekeeping was ok, according to 63%."
    • 4.8 "Disappointing food."
      1.4 "For 86%, the dining experience was not enjoyable."
      2.0 "80% did not enjoy the desserts."
    • 3.6 "Not very clean."
      3.6 "64% said rooms were dirty."
      1.8 "82% said the bathroom was dirty."
      4.2 "58% thought it was rather dirty."
      4.0 "Dirty pool, said 60%."
    • 3.4 "Rooms are not good."
      1.3 "87% complained about the bathroom."
      3.6 "64% said rooms were dirty."
      0.8 "92% thought they were poorly maintained."
      0.9 "91% had problems with the shower."
      0.7 "93% found problems with the furniture."
      1.8 "82% said the bathroom was dirty."
      1.1 "For 89%, the rooms looked old."
      0.9 "Air conditioning was criticized by 91%."
      2.7 "73% didn't like the balcony."
      0.7 "93% thought the tv was sub-standard."
      0.9 "91% were unsatisfied with the kitchenette."
      0.9 "91% criticized the small bathroom."
      0.0 "100% were disappointed with the minibar."
    • 2.9 "Horrible vibe."
      0.9 "91% criticized the unstylish hotel."
    • 1.6 "Disappointing internet connection."
      1.1 "89% said the wifi quality was bad."
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    Overall rating

    6.2 Good
    Based on 498 reviews
    • 8.9 "Location is great."
      10.0 "100% appreciated the closeness to the beach."
      10.0 "City centre within easy reach, said 100%."
    • 6.2 "Breakfast is mediocre."
    • 5.5 "Service is ok."
      5.0 "50% said the reception staff was ok."
    • 5.1 "Food is average."
    • 3.3 "Not very clean."
      3.3 "67% said rooms were dirty."
      1.7 "83% said the bathroom was dirty."
      3.9 "61% thought it was rather dirty."
    • 3.3 "Rooms are not good."
      1.1 "89% complained about the bathroom."
      3.3 "67% said rooms were dirty."
      0.9 "91% thought they were poorly maintained."
      1.7 "83% said the bathroom was dirty."
      1.1 "For 89%, the rooms looked old."
      0.7 "93% found problems with the furniture."
      0.7 "93% had problems with the shower."
      0.5 "95% thought the tv was sub-standard."
      0.0 "100% were disappointed with the minibar."
    • 3.2 "Terrible amenities."
      2.7 "73% thought the building wasn't nice."
    • 2.8 "Horrible vibe."
      1.0 "90% criticized the unstylish hotel."
    • 1.6 "Disappointing internet connection."
      1.2 "88% said the wifi quality was bad."
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    Overall rating

    6.2 Good
    Based on 321 reviews
    • 8.7 "Location is great."
      10.0 "100% appreciated the closeness to the beach."
    • 6.0 "Breakfast is mediocre."
    • 5.8 "Average comfort."
      5.8 "Beds were acceptable for 58%."
      7.0 "70% thought rooms were spacious."
    • 5.4 "Service is ok."
      5.3 "53% said the reception staff was ok."
    • 3.7 "Rooms are not good."
      1.1 "89% complained about the bathroom."
      1.0 "90% thought they were poorly maintained."
      3.5 "65% said rooms were dirty."
      0.7 "93% found problems with the furniture."
      0.7 "93% had problems with the shower."
      1.3 "For 87%, the rooms looked old."
    • 3.4 "Not very clean."
      3.5 "65% said rooms were dirty."
    • 3.1 "Horrible vibe."
      1.1 "89% criticized the unstylish hotel."
    • 1.9 "Disappointing internet connection."
      1.3 "87% said the wifi quality was bad."
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    Overall rating

    6.3 Good
    Based on 288 reviews
    • 8.9 "Location is great."
    • 6.6 "Breakfast is mediocre."
    • 5.5 "Service is ok."
    • 3.5 "Not very clean."
      3.7 "63% said rooms were dirty."
      2.1 "79% said the bathroom was dirty."
    • 3.3 "Rooms are not good."
      1.5 "85% complained about the bathroom."
      3.7 "63% said rooms were dirty."
      1.1 "89% had problems with the shower."
      0.8 "92% thought they were poorly maintained."
      2.1 "79% said the bathroom was dirty."
      1.0 "For 90%, the rooms looked old."
    • 3.0 "Terrible amenities."
      2.5 "75% thought the building wasn't nice."
    • 2.9 "Horrible vibe."
      0.8 "92% criticized the unstylish hotel."
    • 1.8 "Disappointing internet connection."
      1.2 "88% said the wifi quality was bad."
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    Good to know
    "Friendly service"
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