Guest reviews
-
All reviews
-
Couples
-
Families
-
Business
-
Solo
Overall rating
-
9.4 "Excellent wellness & sports facilities."10.0 "
top-notch fitness area , thought 100%." -
9.4 "Excellent pool."
-
9.0 "Excellent amenities."8.8 "88% thought the
building was wonderful ." 9.3 "93% found thegrounds to be nice ." 8.0 "80% thought thearchitecture was beautiful ." -
8.5 "Vibe was good."9.4 "94%
enjoyed the friendly atmosphere ." 9.2 "92% said it was astylish hotel ." 9.1 "91% thought thehotel was luxurious ." -
8.3 "Great service."9.1 "91% found the
staff to be very friendly ." 8.4 "84% thought theservice was very professional ." 8.7 "87% werehappy with the shuttle service ." 7.3 "73% said theconcierge service was amazing ." 8.0 "80% found therestaurant service to be one of the best ." 8.0 "Lovely pool/beach service , according to 80%." -
6.1 "Bar is ok."
-
4.1 "Value below average."1.1 "The
price was too high for 89%." 2.9 "71% said thebreakfast was too expensive ." -
3.6 "Internet is poor."2.8 "72% said the
wifi quality was bad ."
Overall rating
-
9.5 "Excellent pool."
-
9.0 "Excellent amenities."8.8 "88% thought the
building was wonderful ." 9.4 "94% found thegrounds to be nice ." -
8.1 "Location is great."9.2 "92%
liked the proximity to sightseeing ." -
8.0 "Great service."9.0 "90% found the
staff to be very friendly ." 8.4 "84% thought theservice was very professional ." -
7.9 "Good breakfast."
-
6.7 "Bar is ok."
-
6.7 "Rooms are ok."6.8 "
Beds were acceptable for 68%." 6.6 "For only 66%, thebathroom was ok ." -
4.1 "Value below average."
-
3.5 "Internet is poor."2.5 "75% said the
wifi quality was bad ."
Overall rating
-
9.5 "Excellent wellness & sports facilities."
-
8.4 "Location is great."9.0 "90%
liked the proximity to sightseeing ." 7.7 "77%liked the proximity to shopping ." -
7.8 "Good breakfast."
-
7.7 "Good service."9.0 "90% found the
staff to be very friendly ." 8.5 "85% thought theservice was very professional ." 8.8 "88% werehappy with the shuttle service ." -
7.5 "Nice rooms."9.0 "90% thought
rooms were spacious ." 7.7 "77% saidrooms were clean ." 7.6 "76% werehappy with the bathroom ." 9.5 "95% thought theview was good ." -
3.7 "Value below average."0.9 "The
price was too high for 91%." -
3.5 "Internet is poor."
Overall rating
-
8.0 "Location is great."
-
7.9 "Good service."
-
7.6 "Nice rooms."
-
7.5 "Tasty food."
Overall rating
-
8.4 "Great service."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
-
8.8review from
Great rooms, fantastic bathrooms, quiet. This hotel really makes it obvious that the Grand Floridian is overdue for a tear down and rebuild. However, we will continue to stay at the Grand Floridian over this superior in many ways Hotel simply because the former is on Disney Property and while this hotel is nearby with shuttle service provided, it does take some time to get to the parks. Valet service was very slow. We called down 25 minutes prior to our first departure (15 minutes was suggested) and ended up waiting another 15 minutes for them to find our vehicle. The head valet was apologetic, but the next morning it took another ten minutes to obtain our car.
-
10.0review from
stay. Outstanding service; great facility; perfect location! No issues whatsoever.
-
10.0review from
Would stay there again if Not staying at a Disney resort hotel
-
9.4review from
Nice room, very friendly and helpful staff! The shower leaked and it's not a cheap hotel
-
9.1review from
Very clean hotel, excellent and friendly staff. Overall great experience. Close to Disney. Price
-
10.0review from
Very friendly staff, enjoyed restaurant options both at Waldorf and Hilton next door (also liked the golf cart to taxi us back and forth). The pool was amazing- attentive staff, family friendly, very relaxing/luxurious.
-
9.1review from
I fell in love of the landscape., so lovely.. Maybe a twist in the interior design. A little bit more contemporary.
-
8.2review from
The hotel was beautiful, inside and out. The staff were nice. Our room was very neat when we arrived. The A/C in our room was set to 65 the entire stay and the coldest it got down to was 74. Something is obviously wrong with the A/C. Not all the channels on the TV were watchable. The HBO channels said "no signal". The parking situation is a joke. You have two choices: pay $30 for valet parking or self park for $20. Those are your only two choices. They then add on a $30 resort fee. Also plan on paying for EVERYTHING!!!!! I went down to the lobby to get a cup of coffee and was told a CUP of coffee was $6!!!!!!! I'm sure there are other extra charges that I just didn't see but either way, the ones I listed were enough to annoy me.
-
10.0review from
The hotel was clean, beautiful, perfectly located and top notch in every possible way. The only thing that out shined the hotel amenities was the staff. The staff went above and beyond to make our vacation special. The staff always greeted me by name from the first day I arrived. I also want to thank Steve (bell hop) for providing exceptional service and making me and my daughter feel like we were the only guests staying at the hotel. I can't say thank you enough. Rachel (server) was another wonderful staff person who went out of her way to make us feel like special guests. Thank you for helping create a lasting memory of a wonderful vacation!
-
5.6review from
Leaving! Don't Stay! Not much class just a dirty standard room you can get just about anywhere for much less and still be around Disney property. Oh and the beds are a joke... Worst Mattress Award. Over priced parking and was told that is a major hike to self parking (which is $10 less) but it is in fact about 5 minutes to the front doors. If you are hoping to stay in class you might want to consider the Hilton that is attached for a better stay (I was they last year). I would rate Waldorf Astoria a standard 3 Star Hotel.
-
8.8review from
Great rooms, fantastic bathrooms, quiet. This hotel really makes it obvious that the Grand Floridian is overdue for a tear down and rebuild. However, we will continue to stay at the Grand Floridian over this superior in many ways Hotel simply because the former is on Disney Property and while this hotel is nearby with shuttle service provided, it does take some time to get to the parks. Valet service was very slow. We called down 25 minutes prior to our first departure (15 minutes was suggested) and ended up waiting another 15 minutes for them to find our vehicle. The head valet was apologetic, but the next morning it took another ten minutes to obtain our car.
-
10.0review from
stay. Outstanding service; great facility; perfect location! No issues whatsoever.
-
10.0review from
Would stay there again if Not staying at a Disney resort hotel
-
9.4review from
Nice room, very friendly and helpful staff! The shower leaked and it's not a cheap hotel
-
9.1review from
Very clean hotel, excellent and friendly staff. Overall great experience. Close to Disney. Price
-
10.0review from
Very friendly staff, enjoyed restaurant options both at Waldorf and Hilton next door (also liked the golf cart to taxi us back and forth). The pool was amazing- attentive staff, family friendly, very relaxing/luxurious.
-
9.1review from
I fell in love of the landscape., so lovely.. Maybe a twist in the interior design. A little bit more contemporary.
-
8.2review from
The hotel was beautiful, inside and out. The staff were nice. Our room was very neat when we arrived. The A/C in our room was set to 65 the entire stay and the coldest it got down to was 74. Something is obviously wrong with the A/C. Not all the channels on the TV were watchable. The HBO channels said "no signal". The parking situation is a joke. You have two choices: pay $30 for valet parking or self park for $20. Those are your only two choices. They then add on a $30 resort fee. Also plan on paying for EVERYTHING!!!!! I went down to the lobby to get a cup of coffee and was told a CUP of coffee was $6!!!!!!! I'm sure there are other extra charges that I just didn't see but either way, the ones I listed were enough to annoy me.
-
10.0review from
The hotel was clean, beautiful, perfectly located and top notch in every possible way. The only thing that out shined the hotel amenities was the staff. The staff went above and beyond to make our vacation special. The staff always greeted me by name from the first day I arrived. I also want to thank Steve (bell hop) for providing exceptional service and making me and my daughter feel like we were the only guests staying at the hotel. I can't say thank you enough. Rachel (server) was another wonderful staff person who went out of her way to make us feel like special guests. Thank you for helping create a lasting memory of a wonderful vacation!
_S-image.jpg?crop=true&height=176&width=350)
_S-image.jpg?crop=true&height=357&width=501)
