Overview

Grand Hotel Orlando

7825 universal blvd, Orlando, FL 32819, United States
+1 407 313 9999

AED 254+

Overall guest ratings

7.0/10 Good
Based on 1,724 reviews

Review highlights

  • 8.8
  • 6.8
  • 5.2
  • 4.1

Nearby

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    About

    When you stay at Grand Hotel Orlando, you'll be just a 5-minute drive from I-Drive 360 and Orange County Convention Center. For a workout, you can visit the 24-hour fitness center or go for a morning swim at the outdoor pool. A theme park shuttle and a children's pool are other highlights, and all rooms offer refrigerators and premium bedding.

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    Amenities

    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Internet
    • Gift shop
    • Meeting/Banquet facilities
    • Game room
    • Outdoor pool
    • No smoking
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Playground
    • Designated smoking area
    • Storage available
    • Terrace/Patio
    • Concierge service
    • Laundry service
    • Restaurant
    • Laundry facilities
    • Child pool
    • Cable or satellite TV
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    7.0 Good
    Based on 1,724 reviews
    • 8.8 "Location is great."
      8.9 "89% liked the proximity to sightseeing."
      7.1 "Great parking, according to 71%."
      7.2 "72% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      8.0 "80% thought parking was inexpensive."
    • 6.8 "Service is ok."
      5.0 "50% said the reception staff was ok."
      5.2 "Only 52% thought the service was professional."
      5.5 "Housekeeping was ok, according to 55%."
      5.6 "56% thought the management was tolerable."
      5.6 "Only 56% were satisfied with the booking process."
      6.3 "63% found the room service acceptable."
    • 5.2 "Breakfast is mediocre."
    • 5.0 "Internet is average."
    • 4.1 "Rooms are not good."
      3.7 "63% said rooms were dirty."
      3.3 "67% complained about the bathroom."
      1.0 "90% thought they were poorly maintained."
      1.4 "86% found problems with the furniture."
      1.7 "For 83%, the rooms looked old."
      3.1 "69% said the bathroom was dirty."
      2.3 "Air conditioning was criticized by 77%."
      3.7 "63% thought the tv was sub-standard."
      2.1 "79% had problems with the shower."
      3.8 "62% were disappointed with the minibar."
    • 2.9 "Terrible amenities."
      2.5 "75% thought the building wasn't nice."
      0.6 "94% complained about the elevator."
      2.7 "For 73%, the lobby entrance was sub-standard."
      0.6 "94% thought the facilities needed updating."

    Overall rating

    7.0 Good
    Based on 655 reviews
    • 8.7 "Location is great."
      8.6 "86% liked the proximity to sightseeing."
      7.1 "Great parking, according to 71%."
    • 6.2 "Service is ok."
      5.4 "Only 54% thought the service was professional."
      5.5 "55% thought the management was tolerable."
    • 5.2 "Rooms are ok."
      6.7 "Beds were acceptable for 67%."
      6.8 "Only 68% said rooms were big enough."
    • 4.9 "Internet is poor."
      4.7 "53% said the wifi quality was bad."
    • 4.8 "Breakfast is below average."

    Overall rating

    6.8 Good
    Based on 913 reviews
    • 8.9 "Location is great."
      9.1 "91% liked the proximity to sightseeing."
      7.7 "77% liked the proximity to shopping."
      7.1 "Great parking, according to 71%."
    • 6.2 "Service is ok."
    • 5.3 "Breakfast is mediocre."
    • 5.1 "Internet is average."
    • 3.4 "Rooms are not good."
      3.0 "70% said rooms were dirty."
      1.1 "89% thought they were poorly maintained."
      1.3 "87% found problems with the furniture."
      2.0 "For 80%, the rooms looked old."
      2.8 "72% said the bathroom was dirty."
      4.1 "59% were unsatisfied with the kitchenette."
      3.4 "66% thought the tv was sub-standard."
    • 2.8 "Generally quite dirty."
      3.0 "70% said rooms were dirty."
      2.6 "74% thought it was rather dirty."
      2.8 "72% said the bathroom was dirty."
    • 2.8 "Terrible amenities."
      2.4 "76% thought the building wasn't nice."
      0.6 "94% complained about the elevator."
      2.7 "For 73%, the lobby entrance was sub-standard."
      0.7 "93% thought the facilities needed updating."
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    Overall rating

    6.5 Good
    Based on 51 reviews
    • 8.7 "Location is great."
    • 8.0 "Good value."
    • 7.0 "Good service."
    • 4.3 "Rooms are not good."
      3.9 "61% said rooms were dirty."
    • 4.2 "Not very clean."
      3.9 "61% said rooms were dirty."
    • 3.3 "Vibe wasn't good."

    Overall rating

    7.0 Good
    Based on 103 reviews
    • 8.7 "Location is great."
    • 6.6 "Service is ok."
    • 5.2 "Breakfast is mediocre."
    • 5.0 "Internet is average."
    • 4.3 "Rooms are not good."
      3.8 "62% said rooms were dirty."
      3.3 "67% complained about the bathroom."
    • 3.6 "Not very clean."
      3.8 "62% said rooms were dirty."
      2.8 "72% thought it was rather dirty."
    • 2.7 "Horrible vibe."
    • 2.6 "Terrible amenities."
      2.3 "77% thought the building wasn't nice."
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