Hudson New York

The hotel is apparently shutting down. Everything (including even the hotel lobby) was closed. Had to check in via make shift desk in basement/delivery entrance. Looked like it was falling apart. Staff was so minimal the “front desk” was often empty, requiring long wait to get help with anything. However they still had audacity to charge a “resort fee”. I’ve stayed over many times over the years- it’s unrecognizable. Definitely avoid. It will be closed down soon for sure.

The rooms are cool and dark and surprisingly quiet if nobody is in the hallway. The staff were doing their best, but dealing with a difficult set up. So on that front, I really want to be as positive as possible. I get this is a really difficult time. There is literally nothing else positive to say about this hotel

It is the middle of a pandemic, the first room we went into had dirty tissues on the bed and half the pillows missing. They did their best but took half an hour to find an alternative (using the last remaining minutes that anything was open in the area to get dinner). They haven't spent a cent on this hotel in the 11 years since we last stayed there - it was so rundown and awful that with the additional aspects of covid (temperature checks etc..) it was a quite dystopian experience. With holes kicked in the doors and walls, the stench of smoke everywhere, the once famed escalator closed and dusty, entrance through the loading dock, questioning at the security guards office and dark and closed off retail areas Stanely Kubrik couldn't have created a more realistic nightmare. Truly awful and memorable for all the wrong reasons.

Staff was great.

It took forever to get an elevator. The room had no fridge. Room is very small.

The location

The staff, check in pieces, room cleanliness and so much more