Overview

Hotel Chandler

12 East 31st Street, New York, NY 10016, United States
+1 212 889 6363

AED 797+

Overall guest ratings

8.4/10 Excellent
Based on 2,460 reviews

Review highlights

  • 9.5
  • 9.4
  • 6.8
  • 5.5

Good to know

  • Clean rooms
  • Friendly service

Nearby

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    About

    Housed in a 1905 Beaux Arts building, this boutique hotel is in New York's Murray Hill district. Located between the Empire State Building, Madison Square Park, Penn Station and Times Square, the Chandler Hotel is 3 blocks from Macy's, and one mile from Union Square.

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    Amenities

    • Parking
    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • Internet
    • Concierge service
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Laundry facilities
    • Express check out
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall rating

    8.4 Excellent
    Based on 2,460 reviews
    • 9.5 "Terrific location."
      9.8 "98% liked the proximity to sightseeing."
      9.6 "Near to public transport, according to 96%."
      9.6 "96% liked the proximity to shopping."
      9.0 "City centre within easy reach, said 90%."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "100% enjoyed the restaurants & bars nearby."
      7.5 "Easily accessible by car, said 75%."
      7.1 "71% thought parking was inexpensive."
    • 9.4 "World class service."
      9.8 "98% found the staff to be very friendly."
      8.9 "89% said the reception staff was great."
      9.2 "92% thought the service was very professional."
      9.6 "96% said the concierge service was amazing."
      8.4 "Housekeeping was great, according to 84%."
      7.3 "Management was excellent, said 73%."
      10.0 "Lovely bar service, according to 100%."
      7.2 "72% said the booking process went smoothly."
    • 6.8 "Internet is average."
      5.3 "53% thought the wifi quality was ok."
    • 6.3 "Breakfast is mediocre."
    • 6.3 "Bar is ok."
    • 5.5 "Rooms are ok."
      5.5 "For only 55%, the bathroom was ok."
      6.1 "Only 61% thought the shower was ok."
    • 4.3 "Not very comfortable."
      2.7 "73% said rooms were small."
      4.1 "59% thought it was too noisy."
      3.4 "66% criticized the small bathroom."
      1.2 "Air conditioning was criticized by 88%."
    • 3.7 "Wellness & sports facilities were not very nice."
      3.7 "63% didn't like the fitness area."
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    Overall rating

    8.5 Excellent
    Based on 1,402 reviews
    • 9.4 "World class service."
      9.8 "98% found the staff to be very friendly."
      8.8 "88% said the reception staff was great."
      9.1 "91% thought the service was very professional."
      8.5 "Housekeeping was great, according to 85%."
      9.7 "97% said the concierge service was amazing."
      7.5 "75% said the booking process went smoothly."
      7.4 "Management was excellent, said 74%."
    • 9.4 "Terrific location."
      9.8 "98% liked the proximity to sightseeing."
      9.5 "Near to public transport, according to 95%."
      10.0 "100% thought it was easy to get to the train station."
      9.0 "City centre within easy reach, said 90%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 6.7 "Internet is average."
      5.5 "55% thought the wifi quality was ok."
    • 6.4 "Breakfast is mediocre."
    • 6.3 "Bar is ok."
    • 5.4 "Rooms are ok."
      5.3 "For only 53%, the bathroom was ok."
      5.8 "Only 58% thought the shower was ok."
    • 4.3 "Wellness & sports facilities were not very nice."
      4.3 "57% didn't like the fitness area."
    • 4.0 "Not very comfortable."
      2.3 "77% said rooms were small."
      4.0 "60% thought it was too noisy."
      3.5 "65% criticized the small bathroom."
      1.2 "Air conditioning was criticized by 88%."
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    Overall rating

    8.4 Excellent
    Based on 467 reviews
    • 9.6 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.1 "91% said the reception staff was great."
      9.2 "92% thought the service was very professional."
      8.4 "Housekeeping was great, according to 84%."
    • 9.5 "Terrific location."
      9.8 "98% liked the proximity to sightseeing."
      9.4 "Near to public transport, according to 94%."
    • 6.7 "Internet is average."
      5.4 "54% thought the wifi quality was ok."
    • 6.2 "Breakfast is mediocre."
    • 5.1 "Rooms are ok."
      5.4 "For only 54%, the bathroom was ok."
      6.0 "Only 60% thought the shower was ok."
    • 4.3 "Not very comfortable."
      2.4 "76% said rooms were small."
      4.3 "57% thought it was too noisy."
      1.2 "Air conditioning was criticized by 88%."
      2.9 "71% criticized the small bathroom."

    Overall rating

    8.2 Excellent
    Based on 196 reviews
    • 9.4 "Terrific location."
    • 9.4 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.1 "91% said the reception staff was great."
    • 5.8 "Average amenities."
      5.9 "59% thought the building was acceptable."
    • 5.0 "Rooms are ok."
      2.4 "76% said rooms were small."
      2.3 "77% thought they were poorly maintained."
    • 3.8 "Not very comfortable."
      2.4 "76% said rooms were small."
      3.8 "62% thought it was too noisy."

    Overall rating

    8.4 Excellent
    Based on 393 reviews
    • 9.6 "Terrific location."
      9.8 "98% liked the proximity to sightseeing."
    • 9.1 "World class service."
      9.7 "97% found the staff to be very friendly."
      9.1 "91% thought the service was very professional."
      8.7 "87% said the reception staff was great."
    • 6.3 "Internet is average."
    • 5.9 "Breakfast is mediocre."
    • 5.7 "Rooms are ok."
      5.9 "For only 59%, the bathroom was ok."
      6.1 "Only 61% thought the shower was ok."
    • 5.5 "Average amenities."
      5.5 "55% thought the building was acceptable."
    • 4.2 "Not very comfortable."
      2.9 "71% said rooms were small."
      3.7 "63% thought it was too noisy."
      1.3 "Air conditioning was criticized by 87%."
      3.7 "63% criticized the small bathroom."
    • 3.3 "Wellness & sports facilities were not very nice."
      3.3 "67% didn't like the fitness area."
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    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Boutique Hotel
    This is a wonderful boutique hotel, as guests say.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Good to know
    "Clean rooms"
    "Friendly service"
    data provided by TrustYou

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