Overview

DoubleTree by Hilton Hotel Metropolitan - New York City

569 Lexington Avenue, New York, NY 10022, United States
+1 212 752 7000

AED 566+

Overall guest ratings

7.7/10 Good
Based on 5,547 reviews

Review highlights

  • 9.5
  • 9.0
  • 4.8
  • 4.8

Good to know

  • Friendly service
  • Clean rooms
  • Close to public transport

Nearby

    show all

    About

    DoubleTree by Hilton Metropolitan Hotel is perfectly located at Lexington Avenue (at 51st Street) in the heart of Midtown Manhattan’s fashionable East Side. This newly renovated, iconic hotel is steps from Park Avenue, Bloomingdales, Madison Avenue shopping, the United Nations, Central Park, St. Patrick’s Cathedral, Rockefeller Center, Radio City Music Hall, Broadway theaters, The Museum of Modern Art and many other famous museums. Originally designed by famous Art Deco architect Morris Lapidus, DoubleTree by Hilton Metropolitan completed a $25 million transformation project in summer 2012 which restored this landmark hotel to its former glory. Grand Central Terminal and all major bus & subway lines are within walking distance The hotel offers 764 guest rooms (including 22 suites) which were renovated in summer 2012. In-room amenities include 37-inch flat screen television, cordless telephone and large work desk with ergonomic chair amidst contemporary, sleek décor. Met Grill is the hotel’s restaurant open for breakfast; Met Bar is a trendy lounge located in the lobby featuring cocktails and light fare. Additional hotel amenities include complimentary 24-hour business center, complimentary fully equipped 24-hour fitness center, room service, salon, gift shop and a Concierge/Theater Ticket Desk. For groups and meetings, the hotel has 12,000 sq. ft. of modern event space which includes a Ballroom, two boardrooms & two glass-enclosed Penthouses with balconies The hotel is 100% non-smoking. Self & valet parking are available. The hotel allows pets (under 60 lbs). There is 24-hour Security onsite

    Less More
    Hilton

    Amenities

    • Fitness centre
    • Pets allowed on request. Charges may apply.
    • ATM on-site
    • Babysitting or child care
    • Business centre
    • Internet
    • Wi-Fi
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Facilities for disabled guests
    • Cribs available
    • Parking (surcharge)
    Less More
    Reviews

    Guest reviews

    Overall rating

    7.7 Good
    Based on 5,698 reviews
    • 9.5 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      9.6 "96% liked the proximity to shopping."
      9.9 "City centre within easy reach, said 99%."
      10.0 "100% thought it was easy to get to the train station."
      9.8 "98% enjoyed the restaurants & bars nearby."
      8.4 "Easily accessible by car, said 84%."
      10.0 "Good access to the airport, said 100%."
    • 9.0 "Excellent wellness & sports facilities."
      9.1 "top-notch fitness area, thought 91%."
    • 6.6 "Service is ok."
      5.4 "54% said the reception staff was ok."
      5.6 "Only 56% found the restaurant service to be good."
    • 5.6 "Bar is ok."
      6.0 "Alcoholic drinks were not bad, according to 60%."
    • 5.1 "Rooms are ok."
    • 4.8 "Vibe wasn't good."
      3.6 "64% criticized the unstylish hotel."
      4.3 "For 57%, the lobby entrance was sub-standard."
    • 4.8 "Internet is poor."
      2.9 "71% said the wifi quality was bad."
    • 4.7 "Bad amenities."
      4.5 "55% thought the building wasn't nice."
      4.3 "For 57%, the lobby entrance was sub-standard."
      3.6 "64% complained about the elevator."
      2.9 "71% thought the facilities needed updating."
    • 3.7 "Breakfast is below average."
      1.8 "82% said the breakfast was too expensive."
    View all review categories

    Overall rating

    8.0 Good
    Based on 2,849 reviews
    • 9.4 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      9.5 "95% liked the proximity to sightseeing."
      9.8 "City centre within easy reach, said 98%."
      10.0 "100% thought it was easy to get to the train station."
      8.5 "Easily accessible by car, said 85%."
    • 9.0 "Excellent wellness & sports facilities."
      9.2 "top-notch fitness area, thought 92%."
    • 6.5 "Service is ok."
      5.3 "53% said the reception staff was ok."
    • 6.3 "Average comfort."
      5.1 "Only 51% said rooms were big enough."
    • 5.9 "Average value."
      5.7 "57% thought it was adequately priced."
      6.3 "The price was ok for 63%."
    • 5.2 "Bar is ok."
    • 4.9 "Internet is poor."
      3.4 "66% said the wifi quality was bad."
    • 4.4 "Bad amenities."
      4.1 "59% thought the building wasn't nice."
      4.0 "For 60%, the lobby entrance was sub-standard."
      2.9 "71% thought the facilities needed updating."
    • 4.3 "Vibe wasn't good."
      4.0 "For 60%, the lobby entrance was sub-standard."
      3.5 "65% criticized the unstylish hotel."
    • 4.1 "Breakfast is below average."
      2.2 "78% said the breakfast was too expensive."
    View all review categories

    Overall rating

    7.6 Good
    Based on 1,424 reviews
    • 9.4 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      9.9 "City centre within easy reach, said 99%."
      9.6 "96% liked the proximity to shopping."
      8.2 "Easily accessible by car, said 82%."
      9.6 "96% enjoyed the restaurants & bars nearby."
    • 7.0 "Good cleanliness."
    • 6.9 "Service is ok."
      5.6 "56% said the reception staff was ok."
    • 5.5 "Bar is ok."
    • 5.3 "Average value."
      5.5 "55% thought it was adequately priced."
    • 4.8 "Vibe wasn't good."
      3.6 "64% criticized the unstylish hotel."
      4.4 "For 56%, the lobby entrance was sub-standard."
    • 4.7 "Bad amenities."
      4.6 "54% thought the building wasn't nice."
      4.4 "For 56%, the lobby entrance was sub-standard."
      2.7 "73% thought the facilities needed updating."
      3.9 "61% complained about the elevator."
    • 4.5 "Rooms are not good."
      4.0 "60% said rooms were small."
      2.7 "73% complained about the bathroom."
      1.2 "88% thought they were poorly maintained."
      0.3 "97% were disappointed with the minibar."
      0.8 "92% criticized the small bathroom."
      3.5 "For 65%, the rooms looked old."
      0.5 "Air conditioning was criticized by 95%."
      3.2 "68% were unhappy with the view."
      3.8 "62% said the bathroom was dirty."
      4.3 "57% had problems with the shower."
      3.2 "68% found problems with the furniture."
      0.0 "100% were unsatisfied with the kitchenette."
    • 4.5 "Internet is poor."
      2.9 "71% said the wifi quality was bad."
    • 3.8 "Breakfast is below average."
      1.8 "82% said the breakfast was too expensive."
    View all review categories

    Overall rating

    7.1 Good
    Based on 341 reviews
    • 9.3 "Terrific location."
      9.0 "90% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
    • 7.7 "Good cleanliness."
      7.8 "78% said rooms were clean."
    • 6.0 "Service is ok."
      5.2 "52% said the reception staff was ok."
    • 5.8 "Average value."
      5.7 "57% thought it was adequately priced."
    • 5.0 "Rooms are ok."
      2.9 "71% complained about the bathroom."
      4.9 "51% said rooms were small."
      1.4 "86% thought they were poorly maintained."
      3.7 "For 63%, the rooms looked old."
    • 4.8 "Internet is poor."
      3.0 "70% said the wifi quality was bad."
    • 4.5 "Vibe wasn't good."
      3.4 "66% criticized the unstylish hotel."
      4.2 "For 58%, the lobby entrance was sub-standard."
    • 4.5 "Bad amenities."
      4.3 "57% thought the building wasn't nice."
      4.2 "For 58%, the lobby entrance was sub-standard."
    • 3.8 "Breakfast is below average."
    View all review categories

    Overall rating

    7.6 Good
    Based on 1,082 reviews
    • 9.4 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      9.9 "99% enjoyed the restaurants & bars nearby."
    • 8.9 "Very nice wellness & sports facilities."
      9.1 "top-notch fitness area, thought 91%."
    • 6.2 "Service is ok."
      6.8 "Only 68% found the staff to be friendly enough."
      5.3 "53% said the reception staff was ok."
    • 5.7 "Average value."
      6.2 "62% thought it was adequately priced."
      6.8 "The price was ok for 68%."
    • 5.6 "Bar is ok."
    • 5.4 "Rooms are ok."
      5.4 "Only 54% said rooms were big enough."
    • 5.0 "Internet is average."
      6.2 "62% thought it was adequately priced."
    • 4.5 "Vibe wasn't good."
      4.4 "For 56%, the lobby entrance was sub-standard."
      3.3 "67% criticized the unstylish hotel."
    • 4.5 "Bad amenities."
      4.3 "57% thought the building wasn't nice."
      4.4 "For 56%, the lobby entrance was sub-standard."
      3.8 "62% complained about the elevator."
      2.6 "74% thought the facilities needed updating."
    • 3.4 "Breakfast is below average."
      1.4 "86% said the breakfast was too expensive."
    View all review categories
    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Friendly service"
    "Clean rooms"
    "Close to public transport"
    data provided by TrustYou

    Recent reviews

    Find reviews that mention
    new york
    times square
    great location
    hotel was great
    hotel in a great location
    friendly staff
    small room
    right next door
    easy walk
    chocolate chip
    double tree
    trip to new york
    nyc hotel
    coffee maker
    queen bed
    right next to subway
    subway station
    location of the hotel
    free wifi
    great midtown
    maker in the room
    More

    Photos

    Photos

    DoubleTree by Hilton Hotel Metropolitan - New York City - New York - Building Provided by DoubleTree by Hilton Hotel Metropolitan - New York City DoubleTree by Hilton Hotel Metropolitan - New York City - New York - Bedroom Provided by DoubleTree by Hilton Hotel Metropolitan - New York City DoubleTree by Hilton Hotel Metropolitan - New York City - New York - Bar Provided by DoubleTree by Hilton Hotel Metropolitan - New York City DoubleTree by Hilton Hotel Metropolitan - New York City - New York Provided by DoubleTree by Hilton Hotel Metropolitan - New York City DoubleTree by Hilton Hotel Metropolitan - New York City - New York - Lobby Provided by Leonardo DoubleTree by Hilton Hotel Metropolitan - New York City - New York - Restaurant Provided by Leonardo DoubleTree by Hilton Hotel Metropolitan - New York City - New York - Location Provided by DoubleTree by Hilton Hotel Metropolitan - New York City DoubleTree by Hilton Hotel Metropolitan - New York City - New York - Spa Provided by Leonardo DoubleTree by Hilton Hotel Metropolitan - New York City - New York - Gym Provided by DoubleTree by Hilton Hotel Metropolitan - New York City DoubleTree by Hilton Hotel Metropolitan - New York City - New York - Attractions Provided by DoubleTree by Hilton Hotel Metropolitan - New York City DoubleTree by Hilton Hotel Metropolitan - New York City - New York - Bathroom Provided by DoubleTree by Hilton Hotel Metropolitan - New York City DoubleTree by Hilton Hotel Metropolitan - New York City - New York - Outdoor view Provided by DoubleTree by Hilton Hotel Metropolitan - New York City DoubleTree by Hilton Hotel Metropolitan - New York City - New York - Bedroom Provided by Leonardo DoubleTree by Hilton Hotel Metropolitan - New York City - New York - Front desk Provided by Leonardo DoubleTree by Hilton Hotel Metropolitan - New York City - New York - Business centre Provided by Leonardo DoubleTree by Hilton Hotel Metropolitan - New York City - New York - Outdoor view Provided by DoubleTree by Hilton Hotel Metropolitan - New York City DoubleTree by Hilton Hotel Metropolitan - New York City - New York - Attractions Provided by DoubleTree by Hilton Hotel Metropolitan - New York City DoubleTree by Hilton Hotel Metropolitan - New York City - New York - Attractions Provided by DoubleTree by Hilton Hotel Metropolitan - New York City DoubleTree by Hilton Hotel Metropolitan - New York City - New York - Outdoor view Provided by DoubleTree by Hilton Hotel Metropolitan - New York City DoubleTree by Hilton Hotel Metropolitan - New York City - New York - Conference room Provided by Leonardo DoubleTree by Hilton Hotel Metropolitan - New York City - New York - Restaurant Provided by Leonardo DoubleTree by Hilton Hotel Metropolitan - New York City - New York - Restaurant Provided by Leonardo DoubleTree by Hilton Hotel Metropolitan - New York City - New York - Gym Provided by Leonardo DoubleTree by Hilton Hotel Metropolitan - New York City - New York - Attractions Provided by Leonardo DoubleTree by Hilton Hotel Metropolitan - New York City - New York - Bedroom Provided by Leonardo DoubleTree by Hilton Hotel Metropolitan - New York City - New York - Bedroom Provided by Leonardo DoubleTree by Hilton Hotel Metropolitan - New York City - New York - Building Provided by Leonardo DoubleTree by Hilton Hotel Metropolitan - New York City - New York - Bedroom Provided by Leonardo DoubleTree by Hilton Hotel Metropolitan - New York City - New York - Conference room Provided by Leonardo DoubleTree by Hilton Hotel Metropolitan - New York City - New York - Shop Provided by Leonardo DoubleTree by Hilton Hotel Metropolitan - New York City - New York - Conference room Provided by Leonardo DoubleTree by Hilton Hotel Metropolitan - New York City - New York - Parking Provided by Leonardo DoubleTree by Hilton Hotel Metropolitan - New York City - New York - Restaurant Provided by Leonardo DoubleTree by Hilton Hotel Metropolitan - New York City - New York - Living room Provided by Leonardo DoubleTree by Hilton Hotel Metropolitan - New York City - New York - Shop Provided by Leonardo DoubleTree by Hilton Hotel Metropolitan - New York City - New York - Building Provided by Leonardo DoubleTree by Hilton Hotel Metropolitan - New York City - New York - Living room Provided by Leonardo DoubleTree by Hilton Hotel Metropolitan - New York City - New York - Conference room Provided by Leonardo DoubleTree by Hilton Hotel Metropolitan - New York City - New York - Conference room Provided by Leonardo DoubleTree by Hilton Hotel Metropolitan - New York City - New York - Building Provided by Leonardo DoubleTree by Hilton Hotel Metropolitan - New York City - New York - Lobby Provided by Leonardo DoubleTree by Hilton Hotel Metropolitan - New York City - New York - Bedroom Provided by Leonardo DoubleTree by Hilton Hotel Metropolitan - New York City - New York - Bedroom Provided by Leonardo DoubleTree by Hilton Hotel Metropolitan - New York City - New York - Bedroom Provided by Leonardo DoubleTree by Hilton Hotel Metropolitan - New York City - New York - Bedroom Provided by Leonardo DoubleTree by Hilton Hotel Metropolitan - New York City - New York - Conference room Provided by Leonardo DoubleTree by Hilton Hotel Metropolitan - New York City - New York - Conference room Provided by Leonardo DoubleTree by Hilton Hotel Metropolitan - New York City - New York - Attractions Provided by Leonardo DoubleTree by Hilton Hotel Metropolitan - New York City - New York - Conference room Provided by Leonardo DoubleTree by Hilton Hotel Metropolitan - New York City - New York - Conference room Provided by Leonardo
    More
    Map

    Map

    Close