Overview

Carlton Hotel Autograph Collection

88 Madison Avenue, New York, NY 10016, United States
+1 212 532 4100

AED 797+

Overall guest ratings

7.3/10 Good
Based on 1,054 reviews

Review highlights

  • 9.5
  • 8.3
  • 5.5
  • 4.9

Nearby

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    About

    The Carlton Hotel, Autograph Collection welcomes you to NYC with boutique accommodations and an unparalleled location in NoMad as well as luxury amenities and world-class service. We have begun our very exciting multi-million-dollar renovation on guestrooms, meeting spaces, restaurant and public areas. The condition of the Hotel lobby and standard sleeping rooms, shall be the same in level of quality, appearance and functionality for our guests throughout this process. At this time our restaurant, bars, business center and fitness center are closed. Complimentary coffee & tea are available in the lobby. In lieu of our fitness center we are giving guests complimentary passes to Crunch fitness.

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    Marriott

    Amenities

    • Parking
    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Concierge service
    • Cribs available
    • Laundry facilities
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Free Internet
    • Storage available
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    Reviews

    Guest reviews

    Overall rating

    7.3 Good
    Based on 1,054 reviews
    • 9.5 "Terrific location."
      9.7 "97% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      7.2 "Easily accessible by car, said 72%."
    • 8.3 "Very good internet connection."
      8.3 "83% said the wifi quality was great."
    • 7.9 "Good service."
      7.1 "71% said the reception staff was great."
      9.1 "91% thought the service was very professional."
    • 6.4 "Average cleanliness."
      5.9 "Only 59% said rooms were clean enough."
      6.9 "69% thought the cleanliness of the hotel was average."
    • 5.9 "Vibe was decent."
      6.6 "66% considered the lobby entrance to be so-so."
    • 5.5 "Average amenities."
      5.5 "55% thought the building was acceptable."
      6.6 "66% considered the lobby entrance to be so-so."
    • 4.9 "Not very comfortable."
      4.2 "58% said rooms were small."
      4.3 "57% thought it was too noisy."
      2.9 "71% criticized the small bathroom."
      2.5 "Air conditioning was criticized by 75%."
    • 4.9 "Rooms are not good."
      4.2 "58% said rooms were small."
      0.6 "94% thought they were poorly maintained."
      3.5 "65% complained about the bathroom."
      2.3 "77% found problems with the furniture."
      2.6 "For 74%, the rooms looked old."
      2.9 "71% criticized the small bathroom."
      2.8 "72% had problems with the shower."
      2.5 "Air conditioning was criticized by 75%."
      3.6 "64% thought the tv was sub-standard."
      2.9 "71% said the bathroom was dirty."
      2.0 "80% were disappointed with the minibar."
    • 4.8 "Bar is not good."
    • 2.9 "Awful breakfast."
      4.4 "56% said the breakfast was too expensive."
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    Overall rating

    7.5 Good
    Based on 463 reviews
    • 9.6 "Terrific location."
      9.8 "98% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
    • 7.8 "Good service."
      7.2 "72% said the reception staff was great."
      9.3 "93% thought the service was very professional."
    • 6.4 "Average cleanliness."
      5.9 "Only 59% said rooms were clean enough."
    • 5.8 "Vibe was decent."
      6.3 "63% considered the lobby entrance to be so-so."
    • 5.4 "Average amenities."
      5.4 "54% thought the building was acceptable."
      6.3 "63% considered the lobby entrance to be so-so."
    • 5.2 "Food is average."
    • 5.2 "Bar is ok."
    • 5.1 "Rooms are ok."
      7.0 "70% said the beds were comfortable."
      5.9 "Only 59% said rooms were clean enough."
    • 4.7 "Not very comfortable."
      3.9 "61% said rooms were small."
      4.4 "56% thought it was too noisy."
      2.6 "74% criticized the small bathroom."
    • 2.5 "Awful breakfast."
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    Overall rating

    7.0 Good
    Based on 368 reviews
    • 9.4 "Terrific location."
      9.8 "98% liked the proximity to sightseeing."
      7.2 "Easily accessible by car, said 72%."
    • 8.3 "Great service."
      9.3 "93% found the staff to be very friendly."
      7.4 "74% said the reception staff was great."
    • 6.1 "Average cleanliness."
      5.8 "Only 58% said rooms were clean enough."
      6.5 "65% thought the cleanliness of the hotel was average."
    • 5.5 "Vibe was decent."
      6.6 "66% considered the lobby entrance to be so-so."
    • 5.5 "Average amenities."
      5.5 "55% thought the building was acceptable."
      6.6 "66% considered the lobby entrance to be so-so."
    • 5.2 "Food is average."
    • 5.0 "Average comfort."
      7.0 "70% said the beds were comfortable."
    • 4.7 "Rooms are not good."
      4.4 "56% said rooms were small."
      0.8 "92% thought they were poorly maintained."
      3.1 "69% complained about the bathroom."
      2.6 "74% found problems with the furniture."
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    Overall rating

    6.6 Good
    Based on 105 reviews
    • 9.6 "Terrific location."
    • 8.0 "Great service."
    • 5.8 "Average amenities."
      5.8 "58% thought the building was acceptable."
      6.8 "68% considered the lobby entrance to be so-so."
    • 5.7 "Vibe was decent."
      6.8 "68% considered the lobby entrance to be so-so."
    • 5.4 "Food is average."
    • 4.7 "Not very comfortable."
      4.2 "58% said rooms were small."
    • 4.6 "Rooms are not good."
      0.5 "95% thought they were poorly maintained."
      3.5 "65% complained about the bathroom."
      4.2 "58% said rooms were small."
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    Overall rating

    7.7 Good
    Based on 115 reviews
    • 9.5 "Terrific location."
    • 8.0 "Great service."
      9.0 "90% found the staff to be very friendly."
    • 5.7 "Vibe was decent."
    • 5.5 "Average amenities."
      5.5 "55% thought the building was acceptable."
    • 4.9 "Wellness & sports facilities were not very nice."
    • 4.8 "Not very comfortable."
      4.1 "59% said rooms were small."
    • 4.6 "Rooms are not good."
      4.1 "59% said rooms were small."
      3.2 "68% complained about the bathroom."
      0.5 "95% thought they were poorly maintained."
    • 2.9 "Awful breakfast."
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    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    Business Hotel
    Guests recommend this hotel for business travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    data provided by TrustYou

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