Overview

Carlton Hotel Autograph Collection

88 Madison Avenue, New York, NY 10016, United States
+1 212 532 4100

AED 686+

Overall guest ratings

7.3/10 Good
Based on 1,083 reviews

Review highlights

  • 9.4
  • 7.8
  • 4.9
  • 4.6

Nearby

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    About

    The Carlton Hotel, Autograph Collection welcomes you to NYC with boutique accommodations and an unparalleled location in NoMad as well as luxury amenities and world-class service. We have begun our very exciting multi-million-dollar renovation on guestrooms, meeting spaces, restaurant and public areas. The condition of the Hotel lobby and standard sleeping rooms, shall be the same in level of quality, appearance and functionality for our guests throughout this process. At this time our restaurant, bars, business center and fitness center are closed. Complimentary coffee & tea are available in the lobby. In lieu of our fitness center we are giving guests complimentary passes to Crunch fitness.

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    Marriott V2

    Amenities

    • Parking
    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Concierge service
    • Cribs available
    • Laundry facilities
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Free Internet
    • Storage available
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    Reviews

    Guest reviews

    Overall rating

    7.3 Good
    Based on 1,083 reviews
    • 9.4 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      7.7 "Easily accessible by car, said 77%."
    • 7.8 "Good service."
      9.0 "90% found the staff to be very friendly."
      7.3 "73% said the reception staff was great."
    • 7.5 "Internet works."
      7.9 "79% said the wifi quality was great."
      7.0 "70% thought it was a great value."
    • 6.0 "Average cleanliness."
      5.4 "Only 54% said rooms were clean enough."
      6.5 "65% thought the cleanliness of the hotel was average."
    • 5.7 "Vibe was decent."
      6.4 "64% considered the lobby entrance to be so-so."
    • 4.9 "Rooms are not good."
      4.5 "55% said rooms were small."
      0.4 "96% thought they were poorly maintained."
      3.2 "68% complained about the bathroom."
      2.8 "72% found problems with the furniture."
      3.0 "For 70%, the rooms looked old."
      2.4 "76% criticized the small bathroom."
      3.8 "62% had problems with the shower."
      2.0 "Air conditioning was criticized by 80%."
      2.7 "73% said the bathroom was dirty."
      1.7 "83% were disappointed with the minibar."
      2.9 "71% thought the tv was sub-standard."
    • 4.6 "Disappointing food."
      1.1 "For 89%, the dining experience was not enjoyable."
    • 4.4 "Wellness & sports facilities were not very nice."
    • 4.0 "Bar is not good."
    • 3.1 "Awful breakfast."
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    Overall rating

    7.5 Good
    Based on 465 reviews
    • 9.4 "Terrific location."
      9.5 "95% liked the proximity to sightseeing."
    • 7.3 "Good service."
      8.7 "87% found the staff to be very friendly."
      7.1 "71% said the reception staff was great."
      8.7 "87% thought the service was very professional."
    • 5.7 "Average cleanliness."
      5.2 "Only 52% said rooms were clean enough."
      6.4 "64% thought the cleanliness of the hotel was average."
    • 5.3 "Vibe was decent."
      5.9 "59% considered the lobby entrance to be so-so."
    • 5.0 "Average comfort."
      4.2 "58% said rooms were small."
      3.6 "64% thought it was too noisy."
    • 4.9 "Bad amenities."
      4.9 "51% thought the building wasn't nice."
    • 4.8 "Rooms are not good."
      4.2 "58% said rooms were small."
      0.5 "95% thought they were poorly maintained."
      3.6 "64% complained about the bathroom."
      3.0 "70% found problems with the furniture."
      2.9 "For 71%, the rooms looked old."
    • 4.5 "Bar is not good."
    • 4.5 "Disappointing food."
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    Overall rating

    7.0 Good
    Based on 379 reviews
    • 9.3 "Terrific location."
      7.8 "Easily accessible by car, said 78%."
      9.5 "95% liked the proximity to sightseeing."
    • 8.2 "Great service."
      9.3 "93% found the staff to be very friendly."
      7.7 "77% said the reception staff was great."
    • 5.7 "Vibe was decent."
      6.5 "65% considered the lobby entrance to be so-so."
    • 5.6 "Average cleanliness."
      5.2 "Only 52% said rooms were clean enough."
      6.0 "60% thought the cleanliness of the hotel was average."
    • 5.4 "Rooms are ok."
      5.2 "Only 52% said rooms were clean enough."
    • 5.3 "Average comfort."
    • 5.2 "Average amenities."
      5.2 "52% thought the building was acceptable."
      6.5 "65% considered the lobby entrance to be so-so."
    • 4.2 "Disappointing food."
    • 3.2 "Awful breakfast."
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    Overall rating

    6.7 Good
    Based on 119 reviews
    • 9.5 "Terrific location."
    • 8.0 "Great service."
    • 5.6 "Average amenities."
      5.6 "56% thought the building was acceptable."
      6.7 "67% considered the lobby entrance to be so-so."
    • 5.5 "Vibe was decent."
      6.7 "67% considered the lobby entrance to be so-so."
    • 4.8 "Disappointing food."
    • 4.7 "Not very comfortable."
      4.6 "54% said rooms were small."
    • 4.5 "Rooms are not good."
      4.6 "54% said rooms were small."
      0.3 "97% thought they were poorly maintained."
      3.4 "66% complained about the bathroom."
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    Overall rating

    7.7 Good
    Based on 119 reviews
    • 9.5 "Terrific location."
    • 8.0 "Great service."
      9.0 "90% found the staff to be very friendly."
    • 6.7 "Average cleanliness."
    • 5.4 "Average amenities."
      5.3 "53% thought the building was acceptable."
    • 5.4 "Vibe was decent."
    • 4.9 "Not very comfortable."
      4.4 "56% said rooms were small."
    • 4.6 "Rooms are not good."
      2.9 "71% complained about the bathroom."
      4.4 "56% said rooms were small."
      0.3 "97% thought they were poorly maintained."
    • 4.6 "Wellness & sports facilities were not very nice."
    • 3.0 "Awful breakfast."
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    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Business Hotel
    Guests recommend this hotel for business travelers.
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