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601 Loyola Avenue, New Orleans, LA
0.7 km from
Parking was too expensive!!! Limited unloading space But wonderful cleaning staff, bell service and front desk TOP NOTCH!
Was nice hotel - not much really close to the hotel but the french quarter is in walking distance. our AC broke one night so it was 80+ degrees in the room and we had to wait up for an hour at 2am to get someone from the hotel staff to reset the thermostat. There was also quite a bit of road noise, even up at the 10th floor - was woken up by a garbage truck in the middle of the night.
Ran into a "problems" with the room (bathtub wasn't draining properly) and that was taken care of swiftly (literally, within minutes of my calling the front desk!). Otherwise, clean, spacious room. The heated pool is a big plus! Worth the extra fee bucks for a pool-side room! The staff was supremely friendly and helpful. Frankly, I was thoroughly pleased.
$300 a night for a Motel 6 class room? Heavy Construction started at 7 AM on a Saturday , right outside our window. Parking Garage was a nightmare
We loved the two bedroom suite for our two families. It gave us the option to out kids to bed earlier and still have some adult time after. It was also nice for the kids to play together. Staff was very friendly. Breakfast had good options. Location was pretty convenient. Overall great stay! We would definitely stay again!
When we arrived the room was hot and had an odor. We assumed it was just that the unit was set on a high temperature. We lowered it and returned later to find no improvement. The gentleman that came to check tried to convince me that it was working. After I disagreed he got his laser temperature gun. It showed that the AC was not at all working. He told me "at least it's not as hot as some other rooms." After arguing with the front desk that this was not acceptable, I was moved to another hotel across the street. We had to carry our own bags across the street in the middle of the night. Terrible experience and will never go back. Do no recommend this hotel.
I love the staff. Everyone was very friendly. Jasmine and Dujuon are the very best! Hope to see them on a future stay. Breakfast was great and I enjoyed the pool. I also liked that there was a washer and dryer. I didn't like how firm the beds are. The detergent to wash my clothes were expensive.
Holiday Inn tried to double charge me for the room I was staying in. I was on the phone over 2 hours on our last day trying to straighten it out. It was definitely not how I wanted to spend my last bit of time in New Orleans. The Holiday Inn staff should have been the ones to fix the issue since it was something between themselves and their distributor.