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I reserved and paid for a suite two months in advance. When I arrived I was told that the hotel overbooked and was given the only room available. When I showed the confirmation to the clerk I was told," It is not available." The hotel had been paid for a suite and I was given a standard room. The manager gave me a free parking pass and a coupon to the bar as compensation for their mistake.
Convenient location; friendly/helpful staff, exceptionally clean rooms; lots of room to visit in lobby. Actually, nothing!
We will be back N/a
Great location, neat charm and great breakfast. Watch out for the $40 valet upon arrival! Overpriced valet, somewhat shabby towels.
Had a very nice décor, smelled nice, staff very friendly, room very clean, breakfast was nice and was impressed that each mornings meal was different. Close to everything we wanted to see. Availability of tour, buses tours and visitor information we found very helpful
The room accomidations Having to pay $40 a day to valet car with no prior notice!
The staff was great, rooms were clean and neat. The poolside was nice clean and filtered. And the location was convenient nice view The price of valet was a lil expensive
Friendly, helpful staff
There were a few staff who served breakfast who were really terrific They were under construction and we were not advised prior to travel. The smell of paint was irritating to my allergeries when I brought that up to the staff I was brushed off and no a accommodation was offered.
Very clean, great variety for breakfast. Would definitely book again.