Would you like to save as your currency permanently or for this visit only?
Staff was friendly and helpful
I loved the hotel grounds, great location but our room was tight. Shower/tub needs refinishing. We will return. Tub & size of the room
Everything including location from the Port of Miami, nice lobby, great restaraunt, and view from balcony! Pool was horrendous. When you go to FL the one thing you look forward to it the pool/jacuzzis. To put it in perspective, the pool water was warmer than the hot tub. Outside of the pool area needing some work, everything was great.
All the employees were really attentive and helpful The wireless internet not being free was ber inconveniencing.
Our Front Desk Agent Jason was super friendly and very helpful when looking for places to eat. Even though we were staying for one night, he treated us like we were regulars. Valet boys were very kind from beginning to end. -There were stains on the bed sheets. -The sheets were torn. -The bar inside the shower, is falling apart. I tapped it while in the shower and it came out. -Outside on the balcony, the walls were disgustingly black. they need to be pressured washed.
The breakfast is good!! The parking is expensive!!
I thoroughly enjoyed our room on the 21st floor. The view was amazing and the room was very plush and comfortable. Enjoyed the daily Happy Hour specials and the buffet styled breakfast thats readily available downstairs at the restaurant called the "Catch". The service the Marriott provided was Awesome! I would stay here again.... $10.00 or less ride to South Beach using Uber or Lyft. If you don't want to pay the daily parking charge, there is street parking that affordable adjacent to the hotel. There is no microwaves or refrigerators available in the rooms. However, you can requested these items if they are available.
Desk staff particularly friendly and helpful.
Great pool area It would been nice if breakfast was included
Nothing to write home about. The view was great but the rooms were standard! I expected a bit more comfort for the price.
The room was beautiful! Had an amazing view. The staff were amazing as well, very friendly and helpful. Would have liked to see some more shopping boutiques
nice hotel and familyar staff the front desk (reciption) some times and check out
Location of the hotel. Quick check in. Spacious rooms with great views over Miami, High costs for car parking. Room windows and mirrors not clean. Extremely long waiting time before being served in the bar/lounge and I missed the 'service with a smile'. No refrigerator in the room.
Stayed only one night but wish could stay longer. The view was excellent and the room was generous size Can hardly think of anything
amazing view from room, friendly and helpful staff, comfy beds and sheets parking price is very expensive (USD 28.00/day), internet wireless in guest room is also expensive (USD 12.00/day) - try the free wireless access at lobby and terrace.
Friently staff,excellent accomodation
Cheap rates for good quality queues at checkin
Friendly helpful staff, knowledgeable concierge, usual level of Hilton comfort, close to public transport Needs a makeover, drab decoration
Spacious room, nice view No refrigerator on the room and expensive parking
Comfort and cleanliness of the rooms, also near to shopping
Clean, fairly priced and good location. The facilities were very good. The hotel was accessible by public transportation. The staff were very helpful directing us to tourist destinations. The charges for parking were far too high at $25 per night. There were other hotels within walking distance that was a lot more reasonable.
No thing It to many dogs and Pet in the hotel it's like zoo or farms
We were very happy with the room we requested on the highest floor with a balcony which gave us amazing views across Biscayne Bay and South Beach ,Miami.
There weren't no towels in our room and I had to get it on the front desk by myself. The water heat wasn't work properly and in a few minutes, the water was completely cold
They clean my room to my needs,everything was well taken care of. The hotel has improve its service to guests making you feel comfortable and welcome. Business center needs more computers and uptodate. It needs to be more clean as well.
Drove with my family of 5 from Chicago to Disney and then Miami. Juergen at the front desk noticed our exhaustion and placed us in a beautiful 2br that truly salvaged our sanity! Amazing views, huge amounts of space and total luxury! I became a Hilton Honors member due to Juergens customer care! Thank you House keeping and room service dropped the ball however I believe it was due to being in the condo section rather than the hotel end.
didn't clean the room once in four days put an unauthorized charge on my account after check-out room faced the loading dock and was incredibly noisy
The view of the bay from my balcony was quite good. The staff were not so friendly, they could't help me out with some problems. Actually, it seemed to me that they didn't care about it. Also, the price of the parking lot was extremelly high, I parked my car just for 2 nights, approximatelly 8 hours per parking and I had to pay US 60.00.