Overview

Crowne Plaza Memphis East

2625 Thousand Oaks Boulevard, Memphis, TN 38118, United States
+1 901 362 6200

AED 364+

Overall guest ratings

7.7/10 Good
Based on 1,083 reviews

Review highlights

  • 9.1
  • 8.8
  • 4.7
  • 4.5

Good to know

  • Friendly service

Nearby

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    About

    Welcome to the Crowne Plaza Memphis East! Our 319 room hotel is centrally located in the Thousand Oaks Business Center off I240 at exit 18, Perkins Road. Memphis International Airport (MEM) is a short 10 minute drive from the hotel. Business travelers can benefit from the proximity of our hotel to many nearby companies including Fedex, International Paper, Medtronic and the University of Memphis. Our 100% non smoking hotel offers easy access to many Memphis attractions including the Memphis Zoo, Fedex Forum, Beale Street, the National Civil Rights Museum and, of course, Graceland, the

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    InterContinental

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Laundry service
    • Meeting/Banquet facilities
    • Hot tub
    • Indoor pool
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Free parking
    • Storage available
    • Terrace/Patio
    • Concierge service
    • Gift shop
    • Laundry facilities
    • Room service
    • No smoking
    • Express check out
    • Free airport shuttle
    • Free Internet
    • Pets not allowed
    • Free long-term parking
    • Wedding services
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    7.7 Good
    Based on 1,083 reviews
    • 9.1 "Excellent breakfast."
      10.0 "100% were happy with the price of the breakfast."
    • 8.8 "Great service."
      9.7 "97% found the staff to be very friendly."
      8.2 "82% said the reception staff was great."
      7.4 "74% thought the service was very professional."
      8.0 "Hotel security was great, thought 80%."
      8.3 "83% were happy with the shuttle service."
    • 7.9 "High comfort."
      8.9 "89% said the beds were comfortable."
      8.2 "82% thought rooms were spacious."
      8.3 "83% liked the big bathroom."
    • 6.6 "Location is acceptable."
      5.8 "Parking was ok, according to 58%."
      6.7 "Average proximity to the city centre, said 67%."
    • 5.2 "Rooms are ok."
      5.0 "For only 50%, the tv was ok."
    • 4.7 "Bad amenities."
      4.4 "56% thought the building wasn't nice."
      0.0 "100% complained about the elevator."
      0.0 "100% thought the facilities needed updating."
    • 4.5 "Vibe wasn't good."
      2.2 "78% criticized the unstylish hotel."
    • 4.4 "Pool is below average."
      2.3 "Dirty pool, said 77%."
    • 3.8 "Not very clean."
      4.0 "60% said rooms were dirty."
      3.9 "61% thought it was rather dirty."
      1.0 "90% said the bathroom was dirty."
      2.3 "Dirty pool, said 77%."
    • 3.4 "Internet is poor."
      1.6 "84% said the wifi quality was bad."
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    Overall rating

    8.1 Excellent
    Based on 400 reviews
    • 9.2 "Excellent breakfast."
      10.0 "100% were happy with the price of the breakfast."
    • 9.1 "World class service."
      9.8 "98% found the staff to be very friendly."
      8.3 "83% said the reception staff was great."
      7.5 "75% thought the service was very professional."
    • 6.6 "Location is acceptable."
      6.2 "Parking was ok, according to 62%."
    • 5.9 "Rooms are ok."
    • 4.6 "Bad amenities."
      4.3 "57% thought the building wasn't nice."
    • 4.1 "Vibe wasn't good."
      2.0 "80% criticized the unstylish hotel."
    • 4.0 "Not very clean."
      4.3 "57% said rooms were dirty."
      3.8 "62% thought it was rather dirty."
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    Overall rating

    7.2 Good
    Based on 444 reviews
    • 8.8 "Breakfast is good."
      10.0 "100% were happy with the price of the breakfast."
    • 8.8 "Great service."
      9.7 "97% found the staff to be very friendly."
      8.4 "84% said the reception staff was great."
      7.2 "72% thought the service was very professional."
    • 6.6 "Location is acceptable."
    • 4.7 "Pool is below average."
    • 4.7 "Bad amenities."
      4.4 "56% thought the building wasn't nice."
    • 4.4 "Rooms are not good."
      3.7 "63% said rooms were dirty."
      2.9 "71% complained about the bathroom."
      1.4 "86% thought they were poorly maintained."
      0.6 "94% found problems with the furniture."
      2.5 "For 75%, the rooms looked old."
      0.8 "92% said the bathroom was dirty."
      3.4 "66% had problems with the shower."
    • 4.2 "Vibe wasn't good."
      2.2 "78% criticized the unstylish hotel."
    • 3.7 "Not very clean."
      3.7 "63% said rooms were dirty."
      4.3 "57% thought it was rather dirty."
      0.8 "92% said the bathroom was dirty."
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    Overall rating

    7.0 Good
    Based on 151 reviews
    • 9.1 "Excellent breakfast."
    • 8.6 "Great service."
      9.6 "96% found the staff to be very friendly."
      7.9 "79% said the reception staff was great."
    • 6.9 "Bar is ok."
    • 6.8 "Location is acceptable."
    • 5.2 "Rooms are ok."
    • 4.8 "Bad amenities."
      4.5 "55% thought the building wasn't nice."
    • 4.6 "Vibe wasn't good."
      2.1 "79% criticized the unstylish hotel."
    • 3.5 "Not very clean."
      3.7 "63% said rooms were dirty."
      3.8 "62% thought it was rather dirty."
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    Overall rating

    8.2 Excellent
    Based on 86 reviews
    • 9.1 "Excellent breakfast."
    • 8.7 "Great service."
      9.6 "96% found the staff to be very friendly."
    • 6.4 "Location is acceptable."
    • 5.6 "Rooms are ok."
    • 4.7 "Vibe wasn't good."
      2.4 "76% criticized the unstylish hotel."
    • 4.6 "Bad amenities."
      4.4 "56% thought the building wasn't nice."
    • 4.0 "Pool is below average."
    • 3.8 "Not very clean."
      4.4 "56% said rooms were dirty."
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    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Airport Hotel
    Guests think this is a perfect airport hotel.
    Good to know
    "Friendly service"
    data provided by TrustYou

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