Grand Serela Hotel Medan

Jl. Gatot Subroto no. 395, Medan 20119, Indonesia
+62 618 050 1111

AED 191+

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Overall guest ratings

7.0/10 Good
Based on 82 reviews

Review highlights

  • 10.0
  • 8.6
  • 6.6
  • 5.0

Good to know

  • Friendly service


    show all


    In the heart of Medan, Grand Serela Hotel Medan is close to Medan Mall and Shri Mariaman. This 4-star hotel is within close proximity of Vihara Gunung Timur and Sun Plaza.


    Make yourself at home in one of the 221 air-conditioned rooms featuring minibars and LED televisions. Cable television is provided for your entertainment. Conveniences include phones, as well as safes and coffee/tea makers.


    Pamper yourself with onsite massages or make use of the other amenities, which include complimentary wireless Internet access and wedding services.


    A complimentary breakfast is included.

    Business, Other Amenities

    Featured amenities include a business center and dry cleaning/laundry services. Event facilities at this hotel consist of a conference center and meeting rooms.

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    • Complimentary breakfast
    • Free Wi-Fi
    • ATM on-site
    • Car hire
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Restaurant
    • Air-conditioned
    • 24 hour front desk
    • Sauna
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Facilities for disabled guests
    • Business centre
    • Safe
    • Pets not allowed
    • Wedding services
    Less More



    Guest reviews

    Overall rating

    7.0 Good
    Based on 82 reviews
    • 10.0 "Very comfortable."
    • 8.6 "Breakfast is good."
    • 6.6 "Service is ok."
    • 6.5 "Rooms are ok."
    • 6.0 "Location is acceptable."
    • 5.0 "Average cleanliness."
    • 5.0 "Internet is average."
    • 4.3 "Vibe wasn't good."
    View all review categories

    Overall rating

    6.7 Good
    Based on 41 reviews
    • 6.5 "Service is ok."

    Overall rating

    6.8 Good
    Based on 41 reviews
    • 6.6 "Service is ok."
    Good to know
    "Friendly service"
    data provided by TrustYou

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