Overview

Sofitel Marrakech Palais Imperial

Rue Harroun Errachid Hivernage, Marrakesh 40000, Morocco
+212 524 425 600

AED 717+

Overall guest ratings

7.9/10 Good
Based on 737 reviews

Review highlights

  • 8.9
  • 8.8
  • 5.8
  • 5.6

Good to know

  • Friendly service

Nearby

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    About

    The Sofitel Marrakech Palais Impérial is a magnificent Moorish palace set in the middle of luxurious gardens of palm trees and bougainvilleas. The immense columns and sculpted ceilings, traditional zelliges, carpets and artwork, are beautiful invitationsto succumb to the combined charms of Eastern hospitality and the excellence of the French way of life. You can hear the bustle of the Medina whilst looking out onto the snow-covered peaks of the Atlas Mountains.

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    Amenities

    • Parking
    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Car hire
    • Internet
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Hot tub
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Playground
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Child-friendly
    • Concierge service
    • Laundry facilities
    • Child pool
    • Cable or satellite TV
    • Coffee shop
    • Night club
    • Babysitting/child care services (surcharge)
    • Pets not allowed
    • Steam room
    • Free valet parking
    • Grill
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    Reviews

    Guest reviews

    Overall rating

    7.9 Good
    Based on 737 reviews
    • 8.9 "Location is great."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% liked the proximity to sightseeing."
    • 8.8 "Pool is good."
    • 8.5 "Breakfast is good."
    • 6.8 "Service is ok."
      6.3 "63% said the reception staff was ok."
      6.4 "Only 64% thought the service was professional."
      5.0 "50% found the room service acceptable."
    • 6.4 "Internet is average."
      6.7 "67% thought the wifi quality was ok."
    • 5.8 "Vibe was decent."
      5.6 "Only 56% thought, the hotel was luxurious."
      6.3 "63% considered the lobby entrance to be so-so."
    • 5.6 "Average cleanliness."
    • 5.6 "Average comfort."
      7.0 "70% said the beds were comfortable."
    • 4.9 "Rooms are not good."
      1.5 "85% thought they were poorly maintained."
      4.4 "56% complained about the bathroom."
      4.8 "52% said rooms were dirty."
      0.7 "93% found problems with the furniture."
      0.5 "For 95%, the rooms looked old."
      2.3 "Air conditioning was criticized by 77%."
      1.4 "86% had problems with the shower."
    • 1.9 "Terrible value."
      0.0 "The price was too high for 100%."
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    Overall rating

    7.6 Good
    Based on 390 reviews
    • 8.9 "Pool is good."
    • 8.9 "Location is great."
    • 8.4 "Breakfast is good."
    • 7.0 "Good service."
      6.3 "63% said the reception staff was ok."
      6.6 "Only 66% thought the service was professional."
    • 5.9 "Average cleanliness."
    • 5.2 "Vibe was decent."
    • 5.1 "Average comfort."
      6.5 "Beds were acceptable for 65%."
    • 5.1 "Food is average."
    • 4.4 "Rooms are not good."
      1.2 "88% thought they were poorly maintained."
      4.3 "57% complained about the bathroom."
    • 1.9 "Terrible value."
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    Overall rating

    7.9 Good
    Based on 221 reviews
    • 9.1 "Terrific location."
    • 8.7 "Pool is good."
    • 8.3 "Breakfast is good."
    • 7.0 "Good service."
      6.4 "Only 64% thought the service was professional."
      6.0 "60% said the reception staff was ok."
    • 5.7 "Vibe was decent."
    • 5.6 "Average comfort."
      6.7 "Beds were acceptable for 67%."
    • 4.6 "Rooms are not good."
    • 4.6 "Disappointing food."
    • 2.2 "Terrible value."
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    Overall rating

    7.7 Good
    Based on 125 reviews
    • 8.9 "Location is great."
    • 8.4 "Breakfast is good."
    • 6.0 "Service is ok."
      6.1 "61% said the reception staff was ok."
    • 5.6 "Average comfort."
    • 5.5 "Average cleanliness."
    • 5.4 "Vibe was decent."
    • 5.1 "Rooms are ok."
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    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Family Hotel
    Guests think this is a family-friendly hotel.
    Good to know
    "Friendly service"
    data provided by TrustYou

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