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Well designed hotel friendly efficient staff Nothing
Location, Facilities The Air conditioning didn't work. Staff a bit miserable
The staff was very helpful and professional and the location was okay (about 20 mins walk to old town/cathedral). The beds were uncomfortable but bearable.
quiet, comfortable, a good base. Easy to get email. Excellent facilities now that the pool and new restaurant area are complete
Friendly and helpful staff; excellent restaurant and good quality of food and reasonably priced. It would have been nice to have had some tea making facilities in my room, ie a kettle etc.
The view from the window The charge to use the spa 10 euros as most hotel swimming pool/spa areas are free of charge, unless you book a treatment which obviously has to be paid for as an extra charge. The room we were allocated was very small - one night was enough!!! for more than one night we would have needed to book a larger room.
I liked specially the great service your employees are giving. The pool was great, breafast excellent The attention at the pool was also good. Your hotel at the beach would have been perfect.
The ample space in the junior suite, cleanliness, friendliness of all staff
Accommodatng reception staff, excellent breakfast
Facilities were excellent.We were allowed to use our free breakfast vouchers even though we hadn't fullfilled their conditions.Reception were English speaking and very helphul booking taxis restaurants etc.I was escorting a group of 12 people on a restaurant, city break (from Ireland) and they were all very impressed with this hotel. The gym was free but we had to pay for use of spa steam room etc Quite a walk into town centre so paid out quite a bit on taxis.Some guests were disapointed that there were no bar facilities available after midnight.
The hotel it self is fine, with very nice but small garden. The bed was not good. The location of the hotel did not suit us.
Prime location. Easy access to all that Palma as to offer. Ideal for city weekend break. Rooms at the front of the hotel can suffer from street noise.
centraly located 1. The breakfast room was too small for all the quests. 2. More coffee machines needed, or coffee jugs on each table as you arrive.
Excellent city centre hotel for the price, located on one of Palma's main shopping streets. This is not really a holiday hotel, but is perfect for business or short city breaks. The whole hotel was impeccably clean, the breakfasts more than adequate (cooked and continental buffet) and the rooms comfortable for a short stay. There were a couple of little niggles. The room safes are small and cost extra and the shower head/fitting construction means that there is a minor flood every time you shower.
Good Room. Great location. Helpful Staff. Not a lot of lobby. No coffee in room
location air conditioning unit was full of mold = unpleasant smell
Milchael the hotel manager very accomodating. Great location to everything. The beds could be more comfortable.
Friendly Staff. Clean, nice room. Perfect location. Good breakfast buffet. That thew allow people to smoke during breakfast.
Very clean rooms and good breakfast
Central location, close to restaurants and bars. Good breakfast.
Pleasant spacious room.Roof top terrace for sunbathing.Very good central location.Building had character but was well modernised.Clean comfortable hotel with good staff. No, it suited our needs very well.
location is excellent, close to beach, pubs and clubs. the pool is excellent poor quality rooms and the loud music from 10am each day. Rooms booked are not available so moved to 2 different rooms
the rooms were spacious, and the music was very good, although a little loud first thing in the morning. music was a little loud first thing in the morning and the staff were a little rude, but not them all.
Loved the music, tho was slightly loud, but that's what the hotel's like so as long as you know before hand it's fine. Plus they don't put the music on til after 11am which is fine in my opinion, and on til 8ish, ideal for getting ready to go out. Loved the huge pool area, go the sun all day. Location was great for the beach and bars. Price was fantastic. Wouldn't book it for a long stay but was excellent for our short break. Sun loungers were quite uncomfortable, gave a few of us bad backs. And the music was sometimes too loud.
Clean well located hotel for a weekend break More crockery in the room but I understand a lot of young people will stay and it probably gets broken!
This hotel is designed to suit groups of friends who like music and DJs on during the day and who want a lively atmosphere. It does exactly that. Families wouldn't stay there. We went for a 40th weekender and it was exacctly right for our needs. We actually got 2 x 1 bed apartments next to each other which was great - more space and an extra bathroom. Beds were very comfortable and showers always hot. Don't stay here for a relaxing break, but for groups wanting a fun hotel, this is the perfect place to stay. Excellent fun! Check in took a while as you have to pay on arrival which takes time if there's a queue. I would have preferred to have paid before we got there.
Location Removal of services such as massage and poor entertainment team.
Most of I liked the sea as it was clear, warm andcalm. Also the food was fine. The seaview from the resraurant's open terrace.
Very clean, excellent staff and breakfast lovely. Drinks not over expensive and pools lovely. No tea/coffee/kettle facilities in bedroom?
5 minute walk to downtown Magaluf. They did have live music each night, but only for an hour 9-10 PM. then it was Bingo time. The bus stop for downtown Palma was 20 meters away. Very convenient. Hotel rooms very clean with an excellent sea view. Hotel beds were very hard, not comfortable.
close to sea doesn t match the requirements of 4* hotels
I like the food in this hotel as well as location. I did not like the receptionist (older lady with long black hair). There was issue with booking, since their booking system was incorrectly interfaced with booking.com. Instead of 3 rooms I booked, receptionist wanted to give us 1 triple room. She was angry on us.
I liked most the organization, the shows at night and the buffet every day. I didn't like the size of the room, and the noise in the room at night.
Hotel was very clean. Rooms spotless. Wide variety of food. Lovely pool areas. Close to beach.Easy walk into Magaluf centre - 3 minutes but away from any noise at night. I was in a group but it would be ideal for families and couples alike.Great choice.
For he price the hotel was very good clean and modern the pool area was very nice to would stay there again. Had 2 meals in the hotel which was breackfast and tea and was not impressed with the food at all. Would stay in the hotel again but room only the food in the cafes and restaurants were far better and good value.
Very modern reception area, also the bar and entertainment area very modern. Lovely swiming pool and plenty of sun beds and tables and chairs. Food was good with plenty of choice.
the staff was very friendly, there was large variety and amount of food and all of them was very delicious. long breakfast and dinner time. high level programs in the evening, new entertainers every day. they could have an internal pool as well.
cleanliness,due to recent refurb and choice of foods more british tv for the evenings
Activity on the pool, cleanliness of the reseption area. Program. They don't have pool towels even on sale and you can't use the ones in the room. They charge 30euros for the use of fridge in the room (does not include any drinks).
I had a halfbord during my stay > excellent food! Too much noisy people at the hotel and outside bars too near > sleeping was not easy at the night!! No peaceful hotel!
That the staff are nice and always helpful. That the air conditioning was no longer working from 2-7 October 2008
The atmosphere! Everyone, staff and guests were friendly. Food was excellent and even though we stayed at the end of the season the hotel still endeavoured to keep their guests happy and entertained!
Everything was perfect!Lovely hotel, pool area was outstanding! Miquel from Recept was extremely friendly!!! Walls in the room could be a bit thicker
Staff was very friendly, helpfull, hotel looks very good and very close to centre and beach and all pubs and caffees everything was good
The view of the marina and Palma city from our balcony was stunning. There was also an excellent choice for breakfast. Slightly to far from the city although there was a regular bus(No 3) available at a cost of 1.25 euro's per person.
Good for winter visit, was close to shopping area but not close to beach although easily accessible by bus. Indoor pool smelled like urine
The hotel was just great. The staff were friendly and very helpful. We wanted to rent a car, they arranged it. We wanted to find something, they knew exactly where we needed to go. Great staff. Christmas Eve dinner was also most excellent. Would highly recommend the hotel Would have liked to be a little closer to the action. But, this is not really a minus. Where we were was quiet and peaceful
The view was wonderful. Our hotel was close to several restaurants and shopping mall. The Cathederal was a 5 minute drive. There was an oversight on the daily housekeeping staff. I notified the manager and housekeeping was at the door within 10 minutes on Christmas day.
We had a small room, with no view, too much of a hassel to complain, for 1 night. Hotel a bit old, and needs work, big problem is parking, I had to walk for 15 minuts after finaly finding a spot, and this is febuary.
I found the staff very plesent and were very helpful. The breakfast buffet was excellent value. I found it a little far from the city,however the frequent bus service made up for that.
The views from the hotel are magnificent. We had breakfast in the hotel twice and dinner 1 night which was very nice indeed, plenty of choice. The staff were very friendly and helpful and we thouroughly enjoyed our stay.
What a wonderful hotel. We paid a little extra for the sea view and boy was it worth it. The staff was friendly and English speaking. The room was also quite large and very clean. We had a wonderful stay here. If you close the balcony door from the outside, it locks and you cannot get back into the room. We were trapped on our balcony for quite a while before we could get someone's attention. Makes for a good story, though.
Friendly staff , very clean rooms & public areas. Amazing views over Marina and to cathedral in distance. Rooms comfortable . I would highly recommend this hotel, I will be back for future visits.
Good views, clean rooms, close to modern shopping centre and easy access to main street via lift. Having nothing done about the reported fault with the tv therefore preventing us from watching any of the films at night. As I have arthritis I need to rest after an active day.
The location to the beach was great, as well as the lift down to the beach. Breakfast was good, except for the last day, when the hotel was closing for winter. Rooms were not four star. Bad pillows, uncontrolable water temperature/pressure in the showers, airconditioning not effective and staff were not polite or helpful.
The hotel is in a perfect location, just far enough away from all the noise at night but still only a two minute walk to nightlife and also an easy 10 minute walk to the quieter Palm Nova so you have the best of both worlds. Walkable distance to all activities. Hotel very clean and staff friendly. There is nothing we didn't like about the hotel
We enjoyed the peace and quiet, the hotel was very well ran. Reception staff were lovely and polite. The security man at the lift to the beach from the hotel did not believe were staying there he took some convincing that we were!! Maybe because my husband had a football top and a cap on !!!!!!! He was definitely judging his book by the cover. Would go back!
This hotel is very close to the beach, the sea view can be see from the room. Breackfast is good and has various menu. The good restaurant is not near the hotel, and the air conditioner takes a lot of time to cool the room.
Direct access to the beach, 5 minuts walking to disco&pubs area - but you won't hear anything in the hotel :) - would go again.
The hotel is close to the beach No service from the staff. The hotel cleared the mini-bar one day before we leave the hotel. They really have a problem with service.
The breakfast had a nice array of food and we had a beautiful view from our room.
Well situated in Magalluf area. Good breakfast. The room was too noisy as it was right bellow the main air conditioning system of the hotel and there was a door leading to the room next door. It was possible to ear everything from the room next door. Room not according 4 star rating that hotel has.
The position and views were excellent. The rooms were adequate for a 4 star and the chambermaids pleasent and efficient. The pool was pretty awful, cloudy and unpleasent for 3 days and then closed for the rest! The food was pretty average as well.
Near the beach. Walking up the hill to get to the hotel each time.
Beautiful location and view, close to the harbour, sun terrace, swimmingpool, balcony, close to city attractions, restaurants and shopping: Perfect for combination of city and sun holiday The restaurant. Expensive breakfast, poor dinner. Surroundings too big, few people, too much light, not intimate or romantic, no servings on the terrace for dinner, boring menue, almost nobody in the bar at night. Front desk slow, too many phone calls at the same time as check in/check out and questions from customers. Also poor marketing of what to do in Palma, you had to know in advance and ask. No maps or sightseeing available visually in the reception
The breakfast buffet hade a wide variety of food - very good.
Literally everything. Staff, service, communication, room and I can't even describe it. We loved every aspect. We had to pick a last minute hotel and this was the best decision and choice. Love, love, love.
Breathtaking view of Palma golf. Very nice stuff. Free Wi-Fi (but not everyware). Very very comfortable. Probably the best location in Palma. Nothing.
the helpfulness, effieciency and friendliness of the staaff at the desk and bar.
The location, reception staff, breakfast (we were offered a special rate), and room Eventhough the area was quiet when we stayed, I would imagine the seafront gets very noisy during high season. Better soundproof windows would be a good investment for the hotel.
Very good quality four star hotel.Very modern and well equipped.Included excellent breakfast. Service at breakfast a little shaky....shortage of teaspoons! Otherwise excellent.
Great hotel in a great location overlooking the Palma marina. Easy access to town centre either walking or bus from outside hotel. Excellent breakfast although cost was half that advertised in bookings.com. Beds a little too hard. Nevertheless, staying at this hotel would have been spoilt if not given a sea view room.
The location of the hotel is excellent, the facilities are very good, the rooms and public areas clean and comfortable, the staff were friendly and helpful. I loved just about everything about this hotel. My bed was hard and there was an odd smell in the room but I think might have been due to the heat.
Location and breakfast
how the hotel is situated thin walls, noise from other rooms
Great location for seeing madrid. room was very spacious as we needed room for 3 people Walls a little thin
Excellent service, the staff were very friendly and it is a great city location. I was so impressed I am contacting them provately to thank them. nada!
large room with balcony quite expensive, normal doubleroom is very thight, the view is not nice
Real good 4 stars for affordable price The only problem is that you can hear people walking through corridor, they should have put carpets on a floor.
Location, location, location....
The location and the facilitis within the hotel in particular the seventh floor bar and the rooftop pool. It's a very small point but it felt a little like the staff needed a wee bit of a nudge to make sure they were keeping their eye on the ball a bit more - things like unemptied ashtrays and dirty glasses not tidied up.
Shopping was close and in the area.. Nice breakfast dining area was nice and staff were excellent very friendly and helpful including the desk staff always nice to call you a taxi or answer a question and assist you anyway possible .. I was very pleased with the service that your staff and hotel showed me.
Located in the center of Palma, roof top bar and pool very nice, stylish and relaxing Lobby and rooms are still in 70s style. It seems that owners started to rebuild the hotel on the top and ran out of money before they reached the floor.
The location was excellent and the hotel very modern and comfortable. The champagne breakfasts were excellent! The bar shut at 11 p.m. which was a shame.
location, modern spacious rooms
Cleaniness of the rooms Bar was very expensive
Good facilities, good location and helpful staff. Loved the modern and conceptional style/layout. The view from the room window (a rear courtyard facing room) was very limited which made the room feel dark. These 'courtyard' facing rooms would benefit from some additional lighting.
lady in the room next to use, were very noisy!!!
An interesting hotel to stay in, with lots of art displayed including in the rooms. The breakfast and location was excellent.The spa was a nice addition after a long day. The price is fair The air conditioning started leaking and although we informed reception, nothing was done about it before we had checked out. The staff loose marks because of this as do the marks for cleanliness (which were otherwise good).
Nice, clean hotel with impressive modern decor. Comfortable beds with a good quality linen. Nice bathroom. Good location. Price I payed on booking.com was 30E higher than charged by the hotel to "off the street" customers. No parking offered.
clean,good sized room . central Palma location . good choice of coffee and mineral water in the bar Noisy if street facing , very poor gym . Limited restaurant choice with patchy service
great location for city break only one small lift
excellent breakfast sometimes the people at the reception could be smilier
Everything was superb! Highly recommend!
Excellent facilities, good location, polite and helpful staff, superb breakfast menu External noise throughout the night - take earplugs!
The hotel has a wonderful view, the room was very clean and really comfortable. The breakfast amazing
Excellent hotel with very good staff and great location on the marina with easy access by foot to the centre or by public transport to the beach. Decent night-life located closeby too...good breakfast.. Rang the hotel on the night before arrival to confirm on early check-in and told it would be no problem. Arrived at 10am and room was not ready then told to come back by 12/12.30pm but still the room was not ready - eventually checked in at 13.30pm - did get a room with a marina view but was not a good start.
Breakfast buffet Poor air conditioning in room
The staff was very helpful and the overall sixties/seventies style of the hotel aggreed with me. During our stay the outdoor pool was closed although the weather was excellent.
There is noise from the street as the hotel is in the night club area of Palma.
Location was excellent. Lovely view of Palma bay. Overall - a good experience. While the room was clean it was a little outdated - heavy 80's style furniture/decor was not in keeping with my personal taste, however, the bathroom was more up to date.
Good location and value for money
Location Bar and disco noise all night
the sea view from the balcony and pool the steep hill on the walk from magaluf and the noise in and around the building around 10am in the morning.
The hotel is in perfect location and the view from the room was simply fantastic!
The staff was excellent. I have stayed at many hotels (including luxury 5 star hotels) and it has been a VERY long time since I've encountered staff as professional and genuinely friendly and helpful as the staff at Hotel Florida. My room was a bit basic but I booked at the last minute (day before I arrived) and that was what was available. I would recommend they put a mini bar and A/C in all rooms. The ceiling fan was not enough to cool the room at night therefore I had to sleep with the terrace door open
very friendly, great location, fantastic views, food good and well presented, pool and rock access good fun, overall very enjoyable stay no air conditioning in the rooms and no parking was an issue, but you get what you pay for and this was good value even so.
good location. close to the beach, close to Palma. good bus connection to the citey. I've experiece the front desk staff not to be very friendly.
The location was excellent. Ease of access to city bus and the beach. Excellent variety of food at the buffet. The dining room was very noisy with the clatter of dishes being cleared and hit on the side of the garbage bin, silverware dumped from one bin into another...the dining experience was a chaotic experience, not only because of the employees but also because of the patrons rushing to secure tables and returning for more food through out the dining experience. I would not sign up for the buffet again.
Hotel staff are very kind room
just: good hotel at the right place (we had the room with sea view !); very good system of maintaining and cleaning the surrounding and beach not wireless signal in the room; may be some sun-beds at the terrace (there are only chears)
Nice and convenient location, cold dinner on first day even when arrived very late Service/credibility sometimes depends on who you meet - one guy at receptionists says it is possible to pay for car rent by card, then the lady from rental only cash is accepted...
amazing location on the playa staff was rude an unhelpfull
All receptionists were very helpful maria, Migel and manuel Everything ok exept hairdryer did not work , ac is not strong enough,Food was great!
Near the beach, but too many German people - I asume more than in Germany Noise in the night, when Germans came home to the hotel
the food and the location the staff in the reception, they didn't speak english and had no knowlegde of what to se in area or the buslines
The great dinner buffet, proximity to the beach and our beachfront balcony. The noise outside all night on sunday night.
Staff were helpful and courteous. Terrace bar overlooking the bay was stunning. Nice size room. Requested a non-smoking room but was given a smoking room.
The location of the hotel was wonderful. The room was spacious and clean. The buffet breakfast had everything anyone could want. The only down side was the noise, caused mainly by the laminate flooring.
the location of the hotel was excellent. direct access to beach and shops, bars etc
bar staff and room service breakfasts
Having stayed there before I liked the fact that the hotel is on the beach and is in close proximity to the night light in Magalluf. When I checked they did not turn my phone on, after having to go back down stairs and talk with the lady at the front desk that issue was resolved. Additionally there was not a booklet in the room that gave directions on hotel services and how to use the phone, there was some difficulty in working through that issue. Based on my experince I would not stay at that hotel again, however due to the proximity of the hotel to the night life there is a chance I would stay there again.
Holiday The sports room
bar terrace and views
closeness to the beach the food
I initially booked the hotel for 5 nights but later on my Mom joined me and we extended our stay for another two wonderful weeks. The staff is friendly and very responsive to one's needs. The food is very good and would satisfy any international tastes (there were guests from at least 10 different European countries when we were there). We had an all-inclusive option, and it was well worth it. Our room had an sea view, and it was breathtaking. The hotel is right on the beach. The beach is well groomed, fine sand, clean and excellent for swimming. There were two free performances a week in the bar. We especially enjoyed the Classic Flamenco night. We also had several outstanding massages in the hotel spa. Great vacation, thank you!
Position of hotel and location The front desk staff could hve been a bit more knowledgeable about tours.
Nixe Palace was perfect for our weekend away and we cannot wait to stay there again. We arrived to cava and fresh fruit in our room and that level of service continued throughout the stay. From yummy food in the bistro to the delightful spa to the spectacular views of the sea, this hotel is absolutely fantastic. For those who prefer to stay near to the city, this is a bit further out, but taxis frequently drive past the hotel and we never waited more than ten minutes for one. There is also, as others have mentioned, a bus stop near the hotel, but as the cabs were so cheap, we never used this.
We popped over to the Nixe for 3 nights and it was a wondful break. The hotel is right of the beach and we had a huge balcony so we could simply sit and watch the sea. We ate in several times for lunch ( as the view was so lovely) and in the evening. Excellent food and service. Hotel does front onto a main road and although many shops were closed as this is low season, I suspect it might get fairly busy in summer. However, the NIxe is an oasis , with a great spa and we would definateyl stay there again..Bus cost 1euro to get into Palma 25 mins away. Road at front of hotel could be busy in Summer. Cannot walk very far along sea front as beach fairly short.
Sea view, balcony Lack of the hotel territory, poor vegetation around
Room was ready at 11.00H instead 15.00h.Clean. Quiet. I had a room a little bit at the end, no view!
Good spa facilities,nice beach, easy to get to the center of Palma and Porto Pi shopping center. Smelly room not really up to 5* hotel, very noisy if you book the room with the city view - which is actually overlooking the main street & back entry for the laundry services. Smell of savage for 4 days & we were not able to get rid off it!!!. Poor newspapers selection - no English titles. Cleaning ladies very noisy in the morning, chatting next to our room. Very souless hotel with generally poor service, without a single smile. Will not recommend to friends.
old and not a 5 start level
views and location to Porta Portals
Bed was extremely comfortable and the sea view uninteruppted. The concierege were most helpful. Car parking was definitely a must There was a wedding or wedding fair on on the Friday evening and as we were right a bove the function room it was terribly noisy. Foirtunately all finished at midnight.
Very friendly staff, good food, perfect gaspacho, nice beach, conviniet location very strange choice of Russian TV channel (RBC - the only one); looks like nothing to do there with children - no one playground, even on the beach
The friendly helpful staff. The cleanliness of the hotel and the good food.
good facilities freindly staff nothing
The hotel has an excellent location,very close to the sea, altough has a swimming pool too.The staff was very friendly and helpful. The food was perfect.:) The rooms need some repaint here or there, and maybe some pictures on the wall or something not to be so plain.
The food was very good and the staff were very helpful for any query you had and the entertainment was quite good.
Close to the nightime action and the beach. All the staff were very helpful and those in the dining room were very frendly and efficient. The food was far in excess of my expectations. Kathy Hofman, the PR lady, even arranged a cold supper for us as we were late arriving. The bedroom needed a coat of paint but I wouldn't moan as the price was right, as was everything else.
We have been before to the Sol magalluf Park, we love it. It is situated in a very nice place.
Good value for money. Relatively clean facilities and OK breakfast. Excellent location between two beaches. Reviews on this hotel were complaining about noise problems, but I didn't notice any significant disturbance. Seemed to me like hotel staff wanted to focus on this issue as there were posters encouraging to inform any disturbance to front desk. Slow and hot elevators.
Great food, clean and tidy, will go back.
The food was very good, one of the few times we have stayed half board and eaten in! Good location during for offseason travel or on the quiet side, or for younger visitors who will be partying anyway! If you were staying in the wrong side of the hotel during the party season it would be noisy as it is very close to bcm square.
The breakfast and dinner - very good The room - it is very old.
was clean place to stay rooms are nice ! no entertainment was many groups of 50 at a time coming back to hotel at 5 or 6am in morning drunk banging room doors !
The cleanliness and the selection of food available in restaurant
Good location, just a few minutes walk form the beach and the busy area of Magaluf. Room had pool view and balcony and was recently re-decorated. Definitely not four star. It rained the first few days of our stay and there was nothing to do inside the hotel! No gym, indoor pool, or much else. The billiards table was outside+paying! We were half-board, and when we got to the hotel we were told we'd have to pay 2 Euro pp for drinks - not bad, but one night we didnt want drinks and tried to take a glass of tap water, but were told we couldnt!
The salad bar was fine. The hot food was always cold. The pool bar food was absolutely disgusting.
staff i friendly. not to far from the beach terrible food! room had a weird smell
The size of the room / restroom is perfect, clening is really 4*. Small but nice & clean pool. The food is fabulous (we had hb) ... varios & quality .... 4* :-). Overall I shold rate the hotel insteed of 4* , only with 3*+ Who coordinate the remake of the hotel in 2007 really doesn't cares about the details on the quality of finishings (ex. the cermaics in the restroom, reception (which is really ugly), balcony, decoration of the corridors etc. Poor child entertainment possibility ... almsot zero (exist a small & nice pool for childs but the water there is cold as ice). The halfboard at dinner is really exagerated because you have to pay even for a glass of water :-( and a few of the restaurant personell is really "hunting" you to catch you > if you take something to drink, immediately overcharge you with 2,5 eur. One of them, javier, want it to charge me with this ammount because I gived to my 4,5 years old child, to drink from my own water.
meal too much of drunk British
Just to say food was not very warm.People using microwave to heat food.
exceptional stay no indoor swimming pool
situation excellent pool lovely room very very clean housemaid lovely lady I did not like the food as everyone staying at the time said the same. I complained the soup was the same for 6 days vegetable every day!!!! I did not like the dining room staff but everything else was wonderful, dining room has let the hotel down.
Excellent facility with all amenities, good views and location. Spa Service is a rip-off. I signed up for an hour's sports massage and my masseur rushed through the process in less than forty minutes. For the experience, I paid nearly 300 Euros. One of the reasons I chose this hotel is becasue it had a Spa, something which I use on all of my recreational trips. This one was the worst ever!
The staff are very helpful with suggestions on where to go and what to see. Buffet breakfast was excellent and included in the rate. Other than breakfast, meals and serving staff are mediocre for a 5 star hotel. Fortunately there are good restaurants in the area....
The staff are very friendly and helpfull. The cleaning of the room was not good.
The best thing about the hotel is the pool area. It is spacious and very attractive. I would like to bring my children here sometime but I am not comfortable that children would fit in as most of the guest are quite old. The only thing I didn't like on both my stays was teh beds. When I book a double room I expect a double bed not two single beds pushed togther. This is not romantic.
The Staff- they were excellent. The pool area was also most pleasant, and the view from our room was beautiful. Nothing - only the walk up from the village. However, taxi at €3- who could complain!
Friendliness of staff Unable to check in at 3.00pm
the convienence of position, the friendly staff & services of the hotel
- Very quiet, clean, nice installations. Wifi for free in the hall. - Wifi not for free in the room. I concider water,electricity and Internet access as the basis.