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The staff were friendly and helpful. Metro and bus terminal right out your door. The room was big, comfortable and clean. Garage parking was available I didn't mind a 30 minute commute to Plaza Sol but others might.
Excellent service, clean and comfortable rooms
Excellent all round - I arrived very late and staff were helpful and kind. The room & bathroom were extremely clean and heating worked well.Very good value for money.
Proximity to our son's apartment only 1km away, the prime reason for staying there. Advertised as being in the "Heart of Madrid", which is untrue. Too warm at night, no instructions for heating or air-con. Incorrect instructions for tv. and phone. Curtains not working properly, as in so many hotels. Just minor things, but needing attention.
Very very clean. Well situated. Good breakfast. Friendly Staff. Everything was as described in your site.
noise: on main through street; wall-to-wall with gym (classes start at 5:30am)
Very comftarble, A/C available, very modern
Staff very kind and always available. They speak english fluently and, in some case, also italian. Prices are cheap, room is fine and neighborhood is not so noisy. Hotel is near to metro stations and is quite easy to reach center. Breakfast is really too poor. Even if it is easy to reach center, there is only one metro line useful for the trip center-hotel. During the night this metro line was closing for works so it was quite long and annoying reaching hotel by bus (often we had to catch a taxi, tired for waiting a night bus).