Overview

Gran Hotel Velazquez

Velazquez, 62, 28001 Madrid, Madrid, Spain
+34 915 752 800

AED 320+

Overall guest ratings

7.8/10 Good
Based on 2,896 reviews

Review highlights

  • 9.0
  • 8.3
  • 5.2
  • 4.3

Good to know

  • Friendly service

Nearby

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    About

    This large, eight-storey building is located in Madrid's upmarket Salamanca district, just 500 metres from Retiro Park.

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    Expedia

    Amenities

    • Free Wi-Fi
    • Business centre
    • Car hire
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Room service
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Non-smoking rooms available
    • Laundry facilities
    • Meeting/Banquet facilities
    • Beauty salon
    • Cable or satellite TV
    • Coffee shop
    • Pets not allowed
    • Parking (surcharge)
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    7.8 Good
    Based on 2,896 reviews
    • 9.0 "Terrific location."
      10.0 "100% liked the proximity to shopping."
      9.0 "90% liked the proximity to sightseeing."
      9.6 "Near to public transport, according to 96%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.3 "Breakfast is good."
    • 7.0 "Good service."
      6.1 "61% said the reception staff was ok."
      5.0 "Only 50% found the restaurant service to be good."
    • 6.1 "Average cleanliness."
      5.9 "Only 59% said rooms were clean enough."
      5.9 "Cleanliness of the bathroom was average, said 59%."
    • 5.8 "Average comfort."
      5.7 "Beds were acceptable for 57%."
      6.3 "63% thought the bathroom was big enough."
    • 5.2 "Rooms are ok."
      5.7 "Beds were acceptable for 57%."
      5.9 "Only 59% said rooms were clean enough."
      5.9 "Cleanliness of the bathroom was average, said 59%."
      6.3 "63% thought the bathroom was big enough."
    • 4.3 "Bad amenities."
      4.4 "56% thought the building wasn't nice."
      1.3 "87% complained about the elevator."
      0.0 "100% thought the facilities needed updating."
      2.8 "72% found the grounds unpleasant."
    • 3.8 "Internet is poor."
      3.1 "69% said the wifi quality was bad."
    • 3.1 "Horrible vibe."
      0.4 "96% criticized the unstylish hotel."
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    Overall rating

    7.9 Good
    Based on 1,390 reviews
    • 9.0 "Terrific location."
      9.7 "Near to public transport, according to 97%."
      10.0 "100% liked the proximity to shopping."
    • 8.5 "Breakfast is good."
    • 6.8 "Service is ok."
      6.2 "62% said the reception staff was ok."
    • 5.8 "Average cleanliness."
      5.6 "Only 56% said rooms were clean enough."
      5.6 "Cleanliness of the bathroom was average, said 56%."
    • 5.7 "Average comfort."
      5.4 "Beds were acceptable for 54%."
    • 4.9 "Rooms are not good."
      3.4 "66% complained about the bathroom."
      0.3 "For 97%, the rooms looked old."
      1.0 "90% thought they were poorly maintained."
      1.5 "85% found problems with the furniture."
      2.5 "Air conditioning was criticized by 75%."
      1.8 "82% thought the tv was sub-standard."
      2.8 "72% had problems with the shower."
      4.4 "56% were unhappy with the view."
    • 4.4 "Bad amenities."
      4.6 "54% thought the building wasn't nice."
      1.4 "86% complained about the elevator."
      0.0 "100% thought the facilities needed updating."
      2.6 "74% found the grounds unpleasant."
    • 3.7 "Internet is poor."
      3.2 "68% said the wifi quality was bad."
    • 3.3 "Vibe wasn't good."
      0.5 "95% criticized the unstylish hotel."
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    Overall rating

    7.7 Good
    Based on 781 reviews
    • 8.5 "Location is great."
    • 8.4 "Breakfast is good."
    • 6.9 "Service is ok."
      6.1 "61% said the reception staff was ok."
    • 6.0 "Average cleanliness."
      5.8 "Only 58% said rooms were clean enough."
    • 5.8 "Average value."
    • 5.6 "Average comfort."
      5.5 "Beds were acceptable for 55%."
    • 4.7 "Rooms are not good."
      0.3 "For 97%, the rooms looked old."
      3.0 "70% complained about the bathroom."
      1.2 "88% thought they were poorly maintained."
      2.5 "Air conditioning was criticized by 75%."
      1.6 "84% thought the tv was sub-standard."
      1.4 "86% found problems with the furniture."
    • 4.3 "Bad amenities."
      4.3 "57% thought the building wasn't nice."
      1.5 "85% complained about the elevator."
      0.0 "100% thought the facilities needed updating."
    • 3.9 "Internet is poor."
      3.3 "67% said the wifi quality was bad."
    • 2.8 "Horrible vibe."
      0.4 "96% criticized the unstylish hotel."
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    Overall rating

    7.0 Good
    Based on 57 reviews
    • 9.2 "Terrific location."
    • 7.4 "Good service."
    • 6.3 "Average comfort."
    • 5.2 "Rooms are ok."
    • 3.2 "Horrible vibe."
      0.6 "94% criticized the unstylish hotel."

    Overall rating

    7.9 Good
    Based on 666 reviews
    • 9.3 "Terrific location."
      10.0 "100% liked the proximity to shopping."
    • 8.2 "Breakfast is good."
    • 8.1 "Bar is amazing."
    • 7.4 "Good service."
      7.7 "77% found the staff to be very friendly."
      7.8 "78% thought the service was very professional."
    • 6.3 "Average comfort."
      5.9 "Beds were acceptable for 59%."
    • 5.9 "Average cleanliness."
      5.7 "Only 57% said rooms were clean enough."
      5.7 "Cleanliness of the bathroom was average, said 57%."
    • 5.7 "Rooms are ok."
      5.9 "Beds were acceptable for 59%."
      5.7 "Only 57% said rooms were clean enough."
      5.7 "Cleanliness of the bathroom was average, said 57%."
    • 4.5 "Bad amenities."
      4.8 "52% thought the building wasn't nice."
      0.0 "100% thought the facilities needed updating."
    • 4.0 "Internet is poor."
      3.4 "66% said the wifi quality was bad."
    • 3.4 "Vibe wasn't good."
      0.4 "96% criticized the unstylish hotel."
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    Hotel type
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Friendly service"
    data provided by TrustYou

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