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Fern Valley Hotel & Conference Center

2715 Fern Valley Road, Louisville, KY 40213, United States
+1 502 964 3311

AED 338+

Overall guest ratings

3.6/10 Mediocre
Based on 861 reviews

Review highlights

  • 7.0
  • 3.5
  • 3.2
  • 2.6

Nearby

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    About

    With a stay at Fern Valley Hotel & Conference Center in Louisville, you'll be close to Black Mud Park and Jefferson Mall. This hotel is within the vicinity of Louisville Mega Cavern and Freedom Hall.

    Rooms

    Make yourself at home in one of the 406 air-conditioned guestrooms. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include coffee/tea makers and irons/ironing boards, and housekeeping is provided daily.

    Amenities

    Take advantage of recreation opportunities including an indoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless Internet access, gift shops/newsstands, and a television in a common area.

    Dining

    Enjoy a meal at a restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge.

    Business, Other Amenities

    Featured amenities include a 24-hour front desk, laundry facilities, and a safe deposit box at the front desk. Planning an event in Louisville? This hotel has 22000 square feet (2044 square meters) of space consisting of a conference center and meeting rooms. A roundtrip airport shuttle is provided at no charge.

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    Amenities

    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Internet
    • Gift shop
    • Meeting/Banquet facilities
    • Outdoor pool
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Free parking
    • Non-smoking rooms available
    • Laundry facilities
    • Room service
    • Indoor pool
    • Restaurant
    • Bar/Lounge
    • Free airport shuttle
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall rating

    3.6 Mediocre
    Based on 861 reviews
    • 7.0 "Good location."
      10.0 "Good access to the airport, said 100%."
      9.4 "Easily accessible by car, said 94%."
      7.0 "70% liked the proximity to sightseeing."
    • 5.7 "Average value."
    • 3.5 "Service is below average."
      2.6 "74% thought the service was unprofessional."
      1.9 "Hotel security was horrible, thought 81%."
      2.9 "71% didn't like the management."
      0.8 "92% said the booking process was inefficient."
      0.9 "Bad housekeeping, according to 91%."
      0.0 "100% complained about the room service."
    • 3.2 "Quite uncomfortable."
      3.8 "62% didn't like the uncomfortable beds."
      0.8 "Air conditioning was criticized by 92%."
      4.0 "60% thought it was too noisy."
    • 2.6 "Awful breakfast."
    • 2.1 "Generally quite dirty."
      2.5 "75% said rooms were dirty."
      1.1 "89% thought it was rather dirty."
      1.9 "81% said the bathroom was dirty."
    • 2.0 "Awful rooms."
      2.5 "75% said rooms were dirty."
      0.2 "98% thought they were poorly maintained."
      1.1 "89% complained about the bathroom."
      3.8 "62% didn't like the uncomfortable beds."
      0.4 "96% thought the tv was sub-standard."
      0.8 "Air conditioning was criticized by 92%."
      1.1 "89% found problems with the furniture."
      1.6 "For 84%, the rooms looked old."
      1.9 "81% said the bathroom was dirty."
      1.4 "86% had problems with the shower."
      0.5 "95% were unsatisfied with the kitchenette."
      0.5 "95% were disappointed with the minibar."
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    Overall rating

    4.3 OK
    Based on 258 reviews
    • 7.0 "Good location."
    • 5.3 "Average value."
    • 3.7 "Not very comfortable."
      4.2 "58% didn't like the uncomfortable beds."
      0.9 "Air conditioning was criticized by 91%."
    • 3.7 "Service is below average."
    • 2.4 "Awful breakfast."
    • 2.4 "Awful rooms."
      2.3 "77% said rooms were dirty."
      4.2 "58% didn't like the uncomfortable beds."
      0.1 "99% thought they were poorly maintained."
      1.5 "85% complained about the bathroom."
      0.3 "97% thought the tv was sub-standard."
      0.9 "Air conditioning was criticized by 91%."
      1.5 "85% had problems with the shower."
    • 1.9 "Horrible vibe."
      2.2 "78% criticized the unstylish hotel."
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    Overall rating

    3.7 Mediocre
    Based on 378 reviews
    • 7.4 "Good location."
    • 5.8 "Average value."
    • 3.4 "Service is below average."
      2.5 "75% thought the service was unprofessional."
      2.6 "Hotel security was horrible, thought 74%."
    • 3.2 "Quite uncomfortable."
      3.9 "61% didn't like the uncomfortable beds."
      0.7 "Air conditioning was criticized by 93%."
    • 2.6 "Awful breakfast."
    • 1.8 "Awful rooms."
      2.3 "77% said rooms were dirty."
      0.3 "97% thought they were poorly maintained."
      3.9 "61% didn't like the uncomfortable beds."
      0.4 "96% thought the tv was sub-standard."
      0.9 "91% complained about the bathroom."
      0.7 "Air conditioning was criticized by 93%."
      0.4 "96% were disappointed with the minibar."
      1.4 "For 86%, the rooms looked old."
    • 1.7 "Generally quite dirty."
      2.3 "77% said rooms were dirty."
      0.8 "92% thought it was rather dirty."
    View all review categories

    Overall rating

    3.0 Mediocre
    Based on 146 reviews
    • 7.2 "Good location."
    • 3.3 "Service is below average."
    • 3.2 "Quite uncomfortable."
      3.7 "63% didn't like the uncomfortable beds."
    • 2.4 "Generally quite dirty."
      2.6 "74% said rooms were dirty."
      1.4 "86% thought it was rather dirty."
    • 2.0 "Awful rooms."
      2.6 "74% said rooms were dirty."
      3.7 "63% didn't like the uncomfortable beds."
      1.1 "89% complained about the bathroom."
      0.2 "98% thought they were poorly maintained."
    • 1.6 "Terrible amenities."
      1.6 "84% thought the building wasn't nice."
      0.7 "For 93%, the lobby entrance was sub-standard."

    Overall rating

    4.3 OK
    Based on 77 reviews
    • 7.4 "Good location."
    • 3.9 "Service is below average."
    • 3.1 "Quite uncomfortable."
      3.7 "63% didn't like the uncomfortable beds."
    • 2.4 "Generally quite dirty."
      2.9 "71% said rooms were dirty."
    • 2.2 "Awful rooms."
      3.7 "63% didn't like the uncomfortable beds."
      1.1 "89% complained about the bathroom."
      0.2 "98% thought they were poorly maintained."
      2.9 "71% said rooms were dirty."
      0.7 "93% thought the tv was sub-standard."
    • 1.8 "Terrible amenities."
      1.7 "83% thought the building wasn't nice."
    data provided by TrustYou

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