The location was excellent and the food was even better. I thought the island in the middle of the pool reserved for privileged guests as offensive and very discriminative. If the H10 wants those type of people they should make it a 5 star and not a hotel for hard working less better off guests. Reminded me of a monkey island in a zoo.
location everything else- not friendly staff, not comfortable beds, noisy disco in hotels yard. No minibar or even refregirator, you have even pay for the safebox. For me the most terrible hotel in spain/
The staff were very friendly, the hotel was central to everywhere. The pools were nice and clean. We went half board and the food was lovely, plenty of choice of meals to suit everyone. I got fish one night and it was cooked fresh infront of me, really nice. The cleaners were very friendly and did a brilliant job. Only bad point, when checking in had to wait nearly an hour, staff on desk were very slow and I noticed same problem with others but after We got checked in had a pleasant stay, from bar staff to cleaners was made to feel very welcome. I would definately return to this hotel.
Hotel was convenient for all the shops and facilities of the resort. The staff were very helpful. Good entertainment at night. Very clean hotel and the rooms and public areas were kept immaculate. Food quantity and variety was very good, however, some of the quality was not up to standard. Also the food from the hot buffet was not as hot as we would have liked. Often by the time I got the food back to the table it was onlt luje warm. Meat tended to be tough, especially the steaks and the lamb chops. Mine was raw in the middle on occasion.
The hotel is at the center of the tourist area and at the same time by the beach front. The hotel is clean with good facilities. The swimming pool area is very well organised with four different sections of the swimming pools. The entertainment team is excellent and they always have something going especially for the kids. The food is excellent and of a very good quality. The staff is helpfull and friendly. Good value for money. Having to wake up early in the morning and place your towels in sunbeds around the pool area to reserve a place for the rest of the day.
The location was great. The hotel was clean with good facilities. The food was average and the rooms are ready for decoration.
very nice pool good choice of food staff very helpful corridors need new carpets and some floor tile work in need of repair around pool
Nothing. The food was absolutly horribly bad.
The Conquistador is an ideal situation and people return to this hotel year after year!
Under staffed reception area - had to queue every time you wanted something. Not enough cups and saucers at breakfast. Milk not replenished regularly.Extractor fan in bathroom did not work. Air conditioning was not switched on which meant either loud outside noise or stuffy hot room. We did ask for it to be switched on but it wasn't. No tissues or drinking water in room, which for a 4 star hotel is unusual. Although room clean on arrival, the standard was not maintained during our stay.
Great public spaces, heated swimming pool and no problem getting sunbeds. The roof terrace and another area near the pool are adult only. Good entertainment. We booked a family room and expected a room per photograph on booking.com or per the hotels own website, however was given a basement studio apartment first with only 3 beds, then a duplex apartment which had drain issues! Although otherwise clean and comfortable the smell was unbearable - I didn't notice a smell in the public areas.
hotel was nice,good location,good food and nice facilities-a few pools. that you can not take towels outside the hotel ,for example to go to the beach.
Nothing. This hotel is looks like a 1 or 2 star hotel. The normal rooms are very small, dirty, noisy and dark. In the first day we asked for a new room. They give a bigger 'apartment' room, but that was horrible and dirty. The windows and the toilette was broken. All of the pools are very cold. There was 2 jacuzzi in the top floor - without water. Both of them was closed. We tried to eat lunch in the hotel but they won't let me in because of my clothes... which was totally normal. They asked me to wear a long trousers. Ridiculous hotel. Definitely not a 4-star.
Overall a very good hotel. All meals good, room excellent ( suite ) and all public areas very clean. Pool tiling in need of repair, possible danger to young children. Childrens entertainment on too late.
atmosphere kind staff vwry clean good food entertainment was very good thank you no complaints
Hotel staff are very kind food is ok.
It's a nice big resort, well maintained, with a lot of activities for different age groups. It will be great if you could extend hotel's shuttle bus services till late evening.
The only 2 things we liked about the hotel was the suite and the roof terrace. The hotel in general,the area,cold water in shower.
The efficient friendly staff, good food, fine entertainment ,the relaxation.viva joanna. Nothing, except they had no irish flag!!!!!!! I told em so.
kind staff Hairs in bathroom, floor and behind the door, on the walls. The swimming pool is open from 10.00 u until 18.00 u, until 10.00 waiting to go in the swimmingpool is absurd?? you wake up at 7.00 wath to do within that time?? Than you go voor a sweaty trailwalk at the time you arrive ( 18.30u )thats the time you get at the hotel after a day trailing, you want to jump in it, but you can't becouse its closed???
Friendly staff,lseemd to be newly refurbished, clean, pleasant, nice pool area. Did not bother us, but a restaurant was advertised, as well as a mini market - both were closed for the season, it seemed.
Room smelt of smoke even though we asked for a non smoking room. The water was cold too. The tv services were poor and we had to ask for a refund.
Staff was very nice and helpfull. That there was a kitchen and fridge. Pool was not heated, nobody went in the pool, to cold, only 21deg C., even the children did not use the pool. Only got 1 tv channel and that did not work, even after complaining 3 times. Warm water for 5 minutes after that cold water, could not even take a complete shower, in the middle the water turned cold.
There are so many things I could compliment, but the one that stands out most in my mind was how welcome they made my family feel. I have two young children, and we were all made to feel at home as soon as we arrived at the resort. This is uncommon for our European holiday experiences so far but very reassuring for our future holiday plans. The greatest compliment is to say that we'll be back soon!!
The room was always clean and the staff were so helpful.
Rooms were great.all iclusive was good value didn,t like the tinned fruit in am.lack of some music at night disco place nearby that blared out music sorry noise on friday night
The Hotel was exceptional and the rooms were clean, luxurious and new. The all inclusive food and drink was excellent . The pool areas are stunning and have different areas for familys and couples. Staff always helpfull and friendly. Best Hotel we have stayed in for a long time. Noise of planes but quality of hotel outweighs this. Paid extra for sea view but it was sea glimpse and not worth the extra money.
Very nice hotel, luxurious, comfortable, nice view, breakfast and ecxellent decoration The only negative point is the airplanes passing above, because it is very close to the airport
Very nice hotel with an interesing architecture. Nice staff and good facilities. Located in a quiet location. Close to the airport wich can disturbe, our kids loved to see the planes comming in. The beach is a bit to rough.
Ecological sensibility, calm atmosphere, friendly and capable staff.
Perfectly located: out from crowded Los Cristianos and Playa las Americas, but only a 10 min drive away (for shopaholics). Very convenient for Tenerife South airport. Classy and well decorated. Perfect outside heated swimming pool. Nice ocean views from rooms. Delicious and varied lunch and dinner buffet, with world cuisines changing every day, also offers a à-la-carte restaurant. Perfect balance of national and international guests. Could do without the swimming pool animation team activities.
the best thing in the hotel is eight swimming pools! room could be cleaner
Big rooms, nice pools, excellent food, good for children, friendly staff, nice hotel design Heated pools still cold so less suitable for little children, south of tenerife is warmer but less beautifull than north, wifi free of charge but most of the time not working,
It is a great value for the money. It was nice to have our own kitchen. It was within walking distance to the beach and all the main area of the city. The beds were really hard and I would have liked to have some air conditioning.
Nice location, great swimmingpool, clean room and kind staff, I would recommend it and I will go back
Very good hotel, friendly staff. clean big rooms and good location near the city, beach and shopping center. I recomended that place for everyone. I spent 2 weeks with family (2 small children) and it was one of my best holiday. You should expect karaoke or bingo show at the swiming pool till midnight and if You need silence before that time You can forget about it. But You can used to them.
I liked the location The fact that after hiring a safe the whole safe was stolen from our room. All our money, passports, jewellery, camera which were in it were taken
It is a comfort and pleasant and cosy hotel
Dirty and unfriendly hotel, only the cleaning lady and one helpful blond receptionist tried to help Very unfriendly management and dirty hotel with lots of Big cockroaches
Breakfast food was not so good and never hot !!, pool area was very busy, no drinks service.
Good value for money, superb location. Food was plentiful and had a good selection for everyone The hotel could do with a little t l c, sky sports news would have been good.
Central situation, close to all amenities. Cleanliness and good food, although we only participated in breakfast. Entertainment acceptable. Hotel staff helpful whilst unobtrusive. One (and only one) member of staff on Reception was rude and offensive.
Food sometimes and pool area. My room was flooded and was cleaned after 5h although I ask for cleaning.
Very large rooms with generous sized balcony. The staff are friendly and buffet breakfast was always well supplied The pool was not heated so was a bit chilly to swim. The free wifi internet was only available in the lobby and was difficult to connect to.
location was good. and loby and hotel facilities good. there were not enough sun loungers and i would think of it as more of three star as appose to four.plaster missin off wall in bedrooms. air con. extremely loud when set above one.
Best Tenerife has the following qualities: (1) You have a bus station in front of your hotel, so it was extremely easy to use the free busses for going to Jungle Park, Siam Park, Aqualand and other trips. (2) The breakfast and dinner was served during 3 hours and you have plenty of time to do all activities you want during day and not loosing breakfast or dinner. (3) The food was excellent, especialy at dinner. (4) Great swimming pool. (5) You can book directly from the hotel all trips, you can buy tickets to all the great parks in Tenerife, you can rent cars, bikes. All in one is a good choice, we were extremely enchanted about this hotel and services.
The hotel lobby and pool look extremely attractive. Staff was very helpful. Rooms large with two big comfortable beds. Nicely decorated. Good shower. Nice balcony overlooking the gorgeous pool. Superb location, sea 5 minutes walk, live music absolutely everywhere, good shops, good restaurants. Buffet breakfast was extensive. No waste bin in the room (only in bath room) and a hotel of this class should have much better toiletries.
Breakfast was wonderful, pool area very nice and location exellent, did`t need to use taxi at all. I booked the room from internet for three people, two adults and one 17 year old girl. The internet site gave me price 711 euros. When i went to hotel they told me that 17 years old is not a child and total cost became 789 euros.
nice setting and great value for money no
The safe complex enviroment for the Children to roam free and the staff willingness to help and advise. Both pools were also lovely. Food was value for money in both cafe and restaurant. One key per apt. Pay for safe in Apt. Pay for remote control. Also grounds staff should be informed that they are working in a holiday place and that disputes should be taken elsewhere. Particularly if fighting breaks out! I did not enjoy my self or my children to witness violence.
Initially very poor standard,dirty,rusty bath,,damaged kitchen worktop....but things changed for the better,our apartment was changed after 2 days and it was very nice See previous answer
nice pools everybody smoking everywhere around the pool
Jose, manager, is an excellent touchstone to ensure your stay fits your requirements.I have complete confidence in his intellegene and competence. I have complete confidence the staff, at his direction, will assist me, therefore I felt confident to travel aone about 6 times this year. Vincent and Esther particulary stand out as capable staff memebers on reception. NIL complaint.
Apartments and swimming pool area very clean.
The apartment (1 bedroom) is spacious and clean. The complex is well run and there are plenty of choices for supermarkets, shops and bar/restaurants nearby. It's a plus to have sky sports on the TV. You have to pay 2.2€/day for the safe.
nice relaxed atmosphere Nope
grounds well maintained, pool watwr good quality, convenient with stores, bars, taxis car hire. friendly staff. excellent shower and change facilities after check out. over inflated prices at shops, TV and fan were extra cost. Microwave as promised was not in apartment. Washing machines very expensive. Apartment badly in need of refurbishment.
Had a one night stay, would certainly stay again as the Hotel was clean and comfortable, helpful and courteous staff and very good value for money.
The location was close to my business location. Paying to view television, even free to view channels.
We stayed at Udalla park in late Nov .The staff were excellent and the hotel facilities were good the location was very central the appartments were cleaned every other day (how often do you change your bed sheets?) The beach was really near with great high end shopping near by there was a Mercadonna supermarket 50 mtrs away which was much better than a British supermarket in price and quality given it's size.Only gripe was that the you had to payfor the TV but saying that who watches that much whilst away. All in all 8/10.
Room was described as "Self Catering" The small old fashioned 14" CRT TV supplied was not the flat screen LCD as shown online, it was available at further cost!! In fact in order to Self Cater you would need to bring along as a minimum your own Iron/Iron board, Toaster, Kettle, yes not even a kettle was supplied!!! you could hire all the above and more at further cost!!! Come on not even a kettle in the room. The fixture and fittings were tatty and the beds uncomfortable. We arrived on Friday and the first time a maid came was on Monday after we complained on Sunday and were told the rooms are not serviced on Sundays, when quizzed about Saturday it was greeted with a shrug of the shoulders and a whatever look by reception.
I liked prce and locattion
staff were first class the design of room meant only windows were at front making the room very dark
Excelent value for money. Better than what we were expecting from the reviews shown. Clean, calm (probably due to low season), close to beach (10 min walk), great pool, great food in restaurant (not in quantity of options but in quality), great environment for October (warm see water and weather). Lack of information about the room cleaning days (they have cleaned twice during our stay -> ~2/2 days). We felt that local shops tried to "extort" money from tourists, for instance, we went to a pharmacy and the medicine cost us 15€ which would not cost more than 5€ in Portugal. Some ants may be found as well, if you are a camping fan it shall not be a problem :)
staff were excellent and the location was nice no hairdryer or kettle was a bummer .We were overrun by little black 'ants' and had to move rooms , however the second room was also overrun .
We stay in the hotel for 10 days with my girlfriend and we don't complaint on nothing.We love it every single day,we ask about top floor and we get it. The room had staircases on private terrace where we can catch all day sun with view on sea.The receptionist Paola was lovely and very helpful.We don't bother that room haven't kettle,microwave and stuff like that bcs that's holiday time not like home the people will complaint on everything like I read reviwes on hotel before.So we will come back:-)
The room was modern and clean. The beds were very comfortable. Our room had a sea view (but most did not). The pool area was pleasant and not too busy even in August. The sun longers had comfortable cushions. There was free Wi-Fi but only in the reception area. The staff spoke excellent English. The hotel is close to the beach and shops. There is a big, proper supermarket right next door with normal (not tourist) prices. It was not easy to park nearby and there was not even an unloading area outside to use for five minutes when checking in and out. No Wi-Fi in the rooms. Most rooms have no views. No kettle, toaster, grill or iron are supplied in the room. The fridge is adequate but the freezer compartment had no door and was frozen up solid. Our balcony door was broken and so could not be locked we reported this immediately but nothing was done about it - we were on the third floor, but the adjacent balcony could easily have accessed ours. The sliding wardrobe doors were broken and jammed making use of the wardrobe impossible we reported this twice but nothing was done about it.
Cleanliness of rooms,choice in dining room,helpful and courteous staff One lift out of order,showerhead loose in socket resulting in splashing out of bath area
Nice room with with kitchen and refrigerator, good food. To much noise at night, they block door 1/2 hour before you exit of noon, you have to talk to them to activate again the card.
The hotel location was very good. Close to beach, resturants and bars. . Too close to Veronica Strip. The noies went on till six am then the cleaning staff started up at eight am. Not much sleep was had.
Very good location, low rate, exellent evening show, various dishes for dinner/ The breakfast wasn't so good as the dinner, also there was very, very noisy
Nothig much Many things:1. Its a very noisy hotel situated in the heart of the pubs zone, which means extermly loud noise all night. 2. We got a room with a door connecting to a second room, the people from the other room were able to open the door and enter our room,they did it one time when we were out, and one more time when we were inside, and saw them. The hotel management did nothing about it !!!
it was near to the beach, and the weather. the lifts not working, and the noise.
|Good position on beach - easy public parking Very good and substantial inclusive breakfast Near local bars so quite noisy until quite late. Air conditioner not effective and did not want to open windows - other guests said the same.
The location is excellent 2 min walking to the beach, and the rooms are cleaned and towels changed everyday . also you're next to almost everything from supermarket (Spar express 5 min) to the beach front walking venue.Cleaning Staff is very polite and make you comfortable When I came to check in the welcome was really cold (the worst I ever seen in any of Tenerife's hotels) I was told that room was not ready yet even though I came at 1:30 pm. also at night the noise is unbearable the hotel is located next to CC veronicas a life night venue where the music is played till 6: 00 am everyday (if you want to stay in the hotel you have to buy some earplugs it'll do the job).
I liked the warm welcome from staff and that they were helpful when I asked questions and needed extra pillows and towels. I also like the pool and the ability to go on to the beach front from the hotel. I did not like the dining arrangements as it was not always easy to find a seat and to access the food counters. I found the food very bland and diffident (and sometimes unrecognisable) I think for the same budget the chef could be more adventurous and could make the meals more appetising and appealing to more people.
location was great, beach was beside hotel. entertainment was provided every night. airconditioning was provided without any extra cost, buffet breakfast and dinner was good too. you can hear everything from the room next to you, bad sound proofing, eventhough, you could not hear music from outside too easily.
Freedom to do as you please.The staff were helpful. The accomedation was in a poor state ,handles off doors,shutters scrapping the floor when opening and shutting, in need of renovation..
Spacious apartments. Washing Machine Unfortunately we were burgled while in our apartment.Our kids were sleeping and our door was open as there is no Air Con. I was in the bathroom and heard some noise but the thiefs were gone with my bag, camera and 2 phones. No security no cameras not a safe complex.
Most of the things. We asked for a pool view and got stuck some where else.....
The staff were very pleasant and helpful lack of facilities
There was quite alot of trees and shrubs throughout the resort hence it wasn't a typical concrete jungle. Also there was a washing machine in the apartment, which was quite handy. The apartment was full of cobwebs and dust. There were even cobwebs hanging above our heads in the bedroom. The bathroom was NOT particulary clean either.
apartments were nice inside though area not much nearby not much going on nearby, the apartments were spread over a sprawling area and it took ffive min to walk to our apt. on our balcony all we had to look at was a wall. no entertainment and halp the bungalows empty at height of season.
quietness, facilities beds not comfortable
no air conditioning made this unpleasant
The homemade barbecue ahahahah - the room is perfect if u want cook yourself :-) not easy to find especially when one of the staff of the hotel cant speak english - the tv prize is so expencive 1 euro for 1 hour 8-[
The children playground is excellent although was closed too earley,swimmingpools was fairly clean.
Location was excellent although the hotel is dated it was very clean. The breakfast choice and quality was also excellent. Having to pay for extras such as a key for the fridge and a daily charge for use of a towel and matress at the pool. Charges should be included in the booking costs. The service at lunch time by the pool bar was very very slow.
not enough english tv channels.
I had a very comfortable stay at this hotel.
The food in the restaurant was quite above average quality. The night entertainments was nice.
The location was great.The food was lovely.The room was very clean and comfortable. Two members of the restaurant staff treated us poorly. One girl was very aggressive to us and made it very uncomfortable for us. We didn't eat in the restaurant everyday because of this.
If you are an aged couple (person, group, ...) and you need a very calm hotel with classic services and special common games for your age, I recommend you this hotel. (I insist if you are a young person, forget this hotel) If you are a young person(couple,...) and you need live atmosphere with good access to sea and good pool and room, I don't recommend this hotel to you. (I insist if you are a young person, forget this hotel)
The position of the hotel and helpful staff. I thought after 9 nights the food was a lacking a little in variety
Stay at the Hotel was OK. Food excellent. Staff was very kind and helpful. I would like to get free internet, possibility of WiFi. There was to noisy on the hotel yard in the mornings (Maybe dustcart)
Location of the hotel. Nothing
meals, location evening entertainment would be improved if early disco/fun session for children
Good location, very friendly staff, good cuisine, very clean and comfortable.
We didn't like the room and we moved to the cleopatra hotel in the same resort wich was much cleaner and the view was awsome-to the ocean. The pool was cleaner. The furniture was old, the sheets were not as clean as for a five star hotel. The hotel was almost three stars.
I liked the admophair the staff the breakfeast and the other meals
best location in tenerife bathrooms need refurbishing
Relaxing and friendly No
location and views bathrooms very old fittings
i asked to join the expo club as this was our 4th trip to your hotel. can you please send me the necessary forms to join. i was happy enough except that we didnt get to the pool and chill out area on 6th floor.
Room smaller than expected
The only good thing about the place was the price! Do not under any circumstances stay at this hotel!
The accomodations are not clean and the hotel staff are not readily available. In fact the manager cannot be found though I found out later that he works at the same time in a building right next door. Very loud and noisy at night. The entire room smelled like cigarettes (though it was not a smoking room.) The room was full of flying ants.
food- always fresh and lot of to choose from spa area and swimming pool should be open longer than till 6pm
found everything about this hotel to be excellent. will recommend it to friends. no
hotel was in a built up area, howere was still pieceful no all inclusive offered
the "booking "of sunbeds did not start untilabout 8.30 the charge for mattress' and towells, and the charge for the safe. Other Hotels I stayed in do not chargefor them.
Noise from Bars across the road at night was terrible
The Hotel is very clean, there are always places at pool area. The beach is very close, just you have to across the road. Food was very good, everyday was different main course. Absolutely no issues.Rooms were always clean and tidy, there are double glasses and double doors! So you cannot here the noise outside.At common areas you can find wifi, which is works perfectly. There were lot of young couples and families, not just old tourists. The wellness is very good as well, there are sauna, steam, whirlpool, jacuzzi.Very relaxing after a sunny beach day. I recommend to take a car and discover the island!!! Don't sit in one place, this island has lot of beauties! Very few staff people can speak other languages than Spanish. Even they cannot speak English or German, but the main staff waitress and receptionist can.No big party places, just bars and all around the streets there are the young inviter, who they trying to push you into the bar. The jacuzzi was full with chlorine.
The hotel was well located & have a good infrastructure, i.e swimming pool, spa, nice place close to the swimming pool to relax etc. loud music in the evenig that we could well here in the room.
The only thing that I felt you could do with is a ptinter attached to your computers at the internet site that you have. As most airlines now want the travelling public to pre print boarding cards it is a bit cumbersome to have to e,mail to have them printed
The swimming pool
most what i liked so it was friendly staff.....and i think its the most important think in the hotel.....honesly......? i ll be back i just aws upset becouse of show evenings, it should be somthing more funny, and just put some shows for young peaple as well, cos im young as well, and other guys said that they was a little bit boring in the evenings...but other part it was great
Located as close as possible to the excellent beach. I am happy I took a room with a sea view. Free parking was also handy for me.
Good location beside the beach. Nice breakfast. Having to pay for gym and room safe
All the staff were so obliging and helpful - the facilities were excellent and the food was great. The bed was very hard and I found it difficult to sleep on it. By the time the week was over my neck and back were very sore.
lovely room with jaccuzzi on the deck, close to the beach sterile anonumous athmosphere
As a solo traveler, the comfort, the location, the security and english channels on the tv were important. I enjoyed my stay and would go back. This hotel is part of The Nostrum Resort so Sir Anthony and Medditerian Palace are all in same complex. Glad i choose The Cleopatra, very nice hotel.
everthing was perfect
Excellent service, quiet, comfortable and well located.The Feista held on Thursdays was entertaining. The public areas are overstyled!
liked the location bedrooms need to be upgraded and suites are small
The staff were exceptional in all areas and recognising my wife's birthday and arranging a breakfast surprise just made it. The breakfast was excellent every day and made the overall value superb. We only ate in the Feng Shui Asian restaurant but it was by far the best value meal of our 5 night stay and of outstanding quality. Nothing about the hotel but watch for the prices outside! Cocktails were 6 euros in the hotel and 8 euros outside!
Location close to the beach, restaurants and shops. Room little bit old fashioned, long way from reception.
Street of the hotel is dirty and dark at night. Safety is a main concern and in the resort itself. I have in the past been mugged and I have heard of this happening to other tourists in the resort. I and they didnt report it because of the bad attitude of local police
The Hotel facilities were excellent, the service in all areas was superb, room comforatable and clean, pool, bar and food excellent Yes , I found two areas in which I feel the standard of this lovely hotel could be improved,. No 1. I think that people who smoke, should be segragated from non smokers,ie, smokers on one side, non smokers opposite, it was rather disturbing to have to inhale the smoke eminating from either side of our balcony. Room 408.No 2. Excessive noise level from pool area at night
The location was good and it was bright and clean. Most of the staff were very professional. Found one of the breakfast chefs offensive which was upsetting. Restaurant staff were under pressure and often not very polite. I had booked a room with two beds and had to remind reception of this on registration as they had booked me a double room. No
Fantastic hotel. Food excellent, staff friendly. Rooms were modern and great view from our room of the main street and also the volcanic mountains. We will be returning to this hotel in the near future.
The location was the best aspect of the hotel. It was easily within walking distance of the beach, restaurants and bars. Didn't feel it was really a 4 star hotel due to the requirement of some upgrading required particularly in the corridors leading to rooms.
Nice apartment with our own entrance - nice consept! Very private and big balcony - sunny. Cheap and not so far way from the beach - about 15 minutes fast walk We could hear the traffic from the highway all the time. The area around is a "hotel-village" and doesen`t really have any atnosphere at all...
the courtesy bus was useful
Nice view, helpful staff, cheap and cheerful, nice pool. handy mini market. this place is o.k as a base. long walk uphill from the beach, minibus from laguna park only operates from 09;00 to 17;00..
The helpfulnessof staff and the excellent swimming pool. When we arrived the bedroom door was not secure - faulty lock. We immediately reported this and it had been fixed immediately when we returned after our evening meal on our first day. I was impressed with the swift attention received and also the helpfulness received providing an easy access room and parking as my husband is disabled. Very basic kitchen utensils. On second return visit all plugs for kitchen sink, bath and bidet were missing. Plug socket in bedroom was loose and appeared unsafe. This was not the case on our first visit the previous week to the same appartment.
I liked the location, you can walk around the area, there are nice views, you can see the mountain and the sea as well as beautiful bougainvilea mid march. The staff are friendly. The coffee I had by the swimming pool was very good. It is easily located by the highway.
value for money basic rooms,walking to the beach is exhausting but they offer a shuttle bus