Arrived at hotel at 4:30 pm after a 7 hour drive. Our room was not yet ready. Asked if we could wait at the lounge. The lounge and restaurant were reserved for a private party. They recommended finding an restaurant on the street nearby. We just drove for 7 hours and didn't want to search for a "place" to wait somewhere outside of the hotel. We finally were allowed to our room...which was nothing as shown in pictures. It was dark, dingy with no seating beside the bed. Because the restaurant and lounge were "reserved", and we were too tired to venture out to eat, our only option was room service. We ordered chicken Caesar salad. Although they said it would take 45 minutes...it arrived in 15. A salad with chicken breast on the side. Much to our disgust...as we sliced the chicken to add to the salad, it was not just under cooked...it was RAW! completely inedible. It took 4 calls to room service and guest services to have someone come to our room to witness the meal, acknowledge the error and remove it from the room. This room was 350.00 per night with valet...I've had better treatment in a 75.00 a night motel. I will never revisit this Hotel.
Very nice and clean. Great value and great location.
Lower floors can be loud at night if there is an event in the restaurant.
Location, location, location
Small room, expencive parking.
Beautiful room, helpful staff, comfortable bed.
Needed to wear ear plugs as the road noise is quite loud.
Excellent service and great suite W views.
Signage for gym directions needs to improve.
Great spot and great location
Great staff and great hotel, a little pricey for the size of the room but overall great stay
Wifi was down with no notice, was on the phone with IT for over an hour
Possibly one of the greatest hotels I've stayed at within the Los Angeles county. From a friendly courteous staff, to an impeccably clean room, Sofitel has lived up to its standards as well as exceededing them. -The staff went above and beyond to make sure our stay was as luxurious and comfortable as possible with their luggage assistance, complementary calls, rapid response to requests, and much more. -The room was spotless and featured many extra amenities not normally included in other hotels. -A glass window separating the bedroom from the shower exemplified the uniqueness of this hotel and offers a romantic setting for couples. -To top this stay off, the chefs truly know their way around a kitchen. Our breakfast was delightful and very artful. I highly recommend all guests to attend the restaurants or enjoy a meal within your room. Overall, a wonderful experience at the hotel Sofitel. I will gladly be returning in the near future as well as forwarding friends and colleagues.
Great location, cool hip vibe
Very small room, Unresponsive service, air conditioning in room broken, shower in bathroom was actually worse than an old holiday inn. Things were just broken down, dirty, and nobody seemed to care. For a luxury hotel, a huge disappointment.
Contemporary with a cool European vibe
It was comfortable enough for me to return for a second time and felt right at home. The staff is genuinely nice without being gratuitous. Love the outdoor cafe for breakfast.
great room with great view facing the hills on 9th floor
i was sick and the maid unfortunately took away my thermos jug with tea, even though i put it off the tray and next to my bed
Merging Hollywood glitz with Parisian Belle Epoque elegance, the Sofitel Los Angeles at Beverley Hills is a relaxing haven in the middle of West L.A. Relax beside Sofitel's luxurious pool after a day of rubbing elbows with the rich and famous, or head out to discover the wealth of entertainment, shopping opportunities and vibrant cultural life in the neighborhood. Comfort fit for the stars Sofitel's subtle elegance stretches across all 295 individually designed rooms, right up to the unforgettable Presidential Suite with ocean views; ideal for those with something to celebrate. All rooms guarantee a good night's sleep with Sofitel's trademark feather SoBed and complimentary WiFi access, along with a distinctly French design sensibility. Guests can enjoy French-inspired masterpieces in a casual setting at Esterel, the hotel's new Mediterranean restaurant. Nearby attractions At 8555 Beverly Boulevard, Sofitel straddles Beverly Hills and West Hollywood. This is the perfect location to enjoy L.A.'s most famous nighttime playground, the Sunset Strip, or to soak up high-class atmosphere while shopping on Rodeo Drive. Fantastic shopping is also available next door at the Beverley Center. Those looking for a touch of laughter can visit one of the city's premier comedy venues, Largo at the Coronet, just one block away. Further afield, guests can see the sights of Hollywood and downtown L.A. or explore the beaches, shopping and eclectic neighborhoods of Santa Monica and Venice Beach.
Based on 6,677 reviews
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