Would you like to save as your currency permanently or for this visit only?
Long Beach Airport, El Dorado Park
My first interaction with Holiday Inn was the front check in staff. There was a confusion with my reservation, which could have really upset me, but the girl who checked me in was wonderful. She was calm with the mess up and told me she would take care of it. Your front desk staff could have allowed the problem to be my problem but her patience on the phone with the company was so impressive. They had her on hold, transferred her several times. She was cool under pressure. It was quiet, just what I needed. The room was clean. So happy the bed linens were fresh & clean. The room service was good, and food in the dining room was good. It was a peaceful stay. The dining room closes too early. If the dining room closes 9:30, one should be able to order dining in their room till 10:00. I ate dinner in the dining room. I was full but wanted desert in my room. Immediate after dinner, I went to my room, it was 9:35-40 when I called for desert. I was told they couldn't send me desert b/c it was after 9:30. I even mentioned I was just in the dining room and ate dinner but they said no. That is my only complaint.
under construction, they removed balconies, restaraunt not open still same price
Trash outside my room. Huge bags of trash with beer bottles and used cases of beer
Cigarette butts all over stairs -and next to doors. Dead cockroaches on landing of stairs. Yuck. Breakfast buffet very mediocre. Cold eggs and sausage. Area needed cleaning. Coffee not good
Comfortable rooms, oversized, modern day TVs and available electrical outlets Dusty lamps - every one them. House keeping cut corners, this one day, and hopefully, this one room only.
My room reeked of smoke. I was not able to change rooms. A very poor experience.
The room The bed,,,,, extremely hard,,,!!!! If they change the mattress to a soft one,,, we'll come back,,,!!!ðŸ˜œ
Had a habit burger join right out the front door and a few other shops like Starbucks and a fish grill. Nickle and dime you. $10 bucks to park in a general parking area ya they may have signs up for hotel parking. No free coffee other than the crap in your room. No continental breakfast. If Marriott has changed in the last few years I will go else where.