Overview

The Westbury, A Luxury Collection Hotel, London

37 Conduit Street Mayfair, London, W1S 2YF, United Kingdom
+44 207 629 7755

AED 867+

Overall guest ratings

8.2/10 Excellent
Based on 1,071 reviews

Review highlights

  • 9.8
  • 8.6
  • 4.6
  • 3.7

Good to know

  • Friendly service
  • Great shopping

Nearby

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    About

    Just off Bond Street, The Westbury, London is located in the heart of Mayfair, one of the world’s most prestigious fashion destinations. Nearby are luxury designer stores as well as the renowned tailors of Savile Row. Within walking distance are Piccadilly Circus, Leicester Square, and the West End theatre district. Heathrow Airport (LHR) and Gatwick Airport (LGW) are 30 and 46 kilometres away, respectively. Discover a definitive hospitality experience with impeccable service and the latest in modern conveniences and amenities. The concierge and the business centre are available 24 hours a day, and the fitness studio comprises state-of-the-art equipment. The recipient of a Michelin star, Alyn Williams at The Westbury features two private dining rooms. The sublime Tsukiji Sushi Restaurant serves innovative Japanese cuisine created from the world’s freshest ingredients. Swarovski crystal and Fendi accents populate the renowned Polo Bar. Exquisite function venues include the Pine Room, named for the walls that bestow its warm atmosphere, and the Mount Vernon Room, which is distinguished by its Art Deco style. Recently updated by Alex Kravetz Design Ltd; the hotel’s 225 inviting guest rooms include 65 suites. Blackout curtains part to reveal Mayfair views, such as Berkeley Square Gardens, Hanover Square, St George Street, and Bond Street. Connect via wired or wireless High Speed Internet Access at the desk, and make unlimited local and international calls on a complimentary smartphone. Restful nights are ensured by signature Luxury Collection beds. Clad in Italian marble, bathrooms boast rain showerheads, heated towel rails, premium bath amenities, and plush bathrobes and slippers.

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    Starwood Hotels

    Amenities

    • Parking
    • Fitness centre
    • Facilities for disabled guests
    • Babysitting or child care
    • Business centre
    • Car hire
    • Wi-Fi
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Terrace/Patio
    • Laundry facilities
    • Coffee shop
    • Sauna
    • Internet (surcharge)
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall rating

    8.1 Excellent
    Based on 1,146 reviews
    • 9.8 "Terrific location."
      9.5 "95% liked the proximity to shopping."
      10.0 "100% liked the proximity to sightseeing."
    • 8.6 "Bar is amazing."
      9.2 "Delicious alcoholic drinks, according to 92%."
    • 8.4 "Great service."
      9.0 "90% found the staff to be very friendly."
      7.2 "72% said the reception staff was great."
      8.6 "86% thought the service was very professional."
      9.3 "93% said the concierge service was amazing."
      7.5 "75% were happy with the room service."
    • 5.9 "Average cleanliness."
      5.5 "Only 55% said rooms were clean enough."
      7.0 "70% thought it was clean."
    • 4.6 "Vibe wasn't good."
      2.4 "76% criticized the unstylish hotel."
    • 3.7 "Bad amenities."
      3.7 "63% thought the building wasn't nice."
      0.0 "100% thought the facilities needed updating."
      1.7 "83% didn't like the architecture."
    • 3.3 "Rooms are not good."
      0.9 "91% said rooms were small."
      1.6 "84% complained about the bathroom."
      1.4 "86% thought they were poorly maintained."
      2.6 "For 74%, the rooms looked old."
      0.0 "100% criticized the small bathroom."
      1.7 "83% found problems with the furniture."
      2.6 "74% had problems with the shower."
      0.0 "100% thought the tv was sub-standard."
      0.9 "Air conditioning was criticized by 91%."
    • 3.1 "Awful breakfast."
      0.9 "91% said the breakfast was too expensive."
    • 3.0 "Terrible value."
      2.0 "80% thought it was overpriced."
      0.9 "91% said the breakfast was too expensive."
      0.0 "The price was too high for 100%."
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    Overall rating

    8.3 Excellent
    Based on 607 reviews
    • 9.9 "Terrific location."
      9.6 "96% liked the proximity to shopping."
    • 8.7 "Bar is amazing."
      9.0 "Delicious alcoholic drinks, according to 90%."
    • 8.4 "Great service."
      9.0 "90% found the staff to be very friendly."
      8.3 "83% thought the service was very professional."
    • 5.7 "Average cleanliness."
      5.5 "Only 55% said rooms were clean enough."
    • 4.4 "Vibe wasn't good."
      2.2 "78% criticized the unstylish hotel."
    • 3.6 "Rooms are not good."
      0.9 "91% said rooms were small."
      1.3 "87% complained about the bathroom."
      1.5 "85% thought they were poorly maintained."
      1.7 "83% found problems with the furniture."
      2.3 "For 77%, the rooms looked old."
      0.0 "100% criticized the small bathroom."
    • 3.5 "Bad amenities."
      3.5 "65% thought the building wasn't nice."
    • 3.1 "Awful breakfast."
      1.1 "89% said the breakfast was too expensive."
    • 3.0 "Terrible value."
      1.9 "81% thought it was overpriced."
      1.1 "89% said the breakfast was too expensive."
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    Overall rating

    8.1 Excellent
    Based on 229 reviews
    • 9.9 "Terrific location."
    • 8.5 "Great service."
      9.1 "91% found the staff to be very friendly."
    • 5.5 "Food is average."
    • 5.0 "Vibe was decent."
    • 4.2 "Bad amenities."
      4.1 "59% thought the building wasn't nice."
    • 3.4 "Breakfast is below average."
    • 3.2 "Awful rooms."
      1.1 "89% said rooms were small."
      1.7 "83% complained about the bathroom."
      1.2 "88% thought they were poorly maintained."
    • 3.0 "Quite uncomfortable."
      1.1 "89% said rooms were small."
    • 2.7 "Terrible value."
      1.7 "83% thought it was overpriced."
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    Overall rating

    8.0 Good
    Based on 68 reviews
    • 9.7 "Terrific location."
    • 8.6 "Great service."
    • 4.8 "Vibe wasn't good."
      2.5 "75% criticized the unstylish hotel."
    • 3.4 "Rooms are not good."
      1.7 "83% thought they were poorly maintained."
    • 3.0 "Terrible value."
      2.1 "79% thought it was overpriced."
    • 2.1 "Disappointing internet connection."
      2.1 "79% thought it was overpriced."

    Overall rating

    7.9 Good
    Based on 240 reviews
    • 9.9 "Terrific location."
    • 8.1 "Great service."
      8.7 "87% found the staff to be very friendly."
    • 4.3 "Vibe wasn't good."
      2.3 "77% criticized the unstylish hotel."
    • 3.5 "Bad amenities."
      3.4 "66% thought the building wasn't nice."
    • 3.3 "Breakfast is below average."
    • 3.1 "Terrible value."
      2.0 "80% thought it was overpriced."
    • 2.7 "Quite uncomfortable."
      0.8 "92% said rooms were small."
      2.7 "73% thought it was too noisy."
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    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Good to know
    "Friendly service"
    "Great shopping"
    data provided by TrustYou

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