Overview

Silk House Hotel

100 Hassett Road, London, E9 5SJ, United Kingdom
+44 208 525 0234

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+44 208 525 0234

Overall guest ratings

5.1/10 OK
Based on 363 reviews

Review highlights

  • 7.7
  • 6.7
  • 4.7
  • 4.0

Nearby

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    Amenities

    • Non-smoking rooms available
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    Reviews

    Guest reviews

    Overall rating

    5.1 OK
    Based on 363 reviews
    • 7.7 "Good location."
      10.0 "Near to public transport, according to 100%."
      8.0 "80% thought it was easy to get to the train station."
    • 6.7 "Food is average."
    • 6.6 "Average comfort."
      6.4 "Only 64% said rooms were big enough."
      6.0 "60% thought the bathroom was big enough."
    • 5.8 "Service is ok."
      6.2 "Only 62% found the staff to be friendly enough."
    • 4.7 "Value below average."
      2.9 "71% thought it was overpriced."
    • 4.0 "Breakfast is below average."
    • 3.8 "Rooms are not good."
      3.5 "65% said rooms were dirty."
      3.0 "70% complained about the bathroom."
      0.9 "91% thought they were poorly maintained."
      1.3 "87% found problems with the furniture."
      2.3 "77% said the bathroom was dirty."
      2.5 "75% had problems with the shower."
      2.3 "77% thought the tv was sub-standard."
      1.7 "For 83%, the rooms looked old."
    • 3.2 "Generally quite dirty."
      3.5 "65% said rooms were dirty."
      2.3 "77% said the bathroom was dirty."
      1.5 "85% thought it was rather dirty."
    • 2.0 "Disappointing internet connection."
      2.9 "71% thought it was overpriced."
      1.4 "86% said the wifi quality was bad."
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    Overall rating

    4.6 OK
    Based on 159 reviews
    • 7.6 "Good location."
    • 6.3 "Average comfort."
      5.9 "Only 59% said rooms were big enough."
    • 5.4 "Service is ok."
      6.0 "Only 60% found the staff to be friendly enough."
    • 4.6 "Value below average."
    • 4.0 "Breakfast is below average."
    • 3.4 "Vibe wasn't good."
    • 3.3 "Bad amenities."
      3.0 "70% thought the building wasn't nice."
    • 3.3 "Rooms are not good."
      3.1 "69% said rooms were dirty."
      2.7 "73% complained about the bathroom."
      0.7 "93% thought they were poorly maintained."
      1.1 "89% found problems with the furniture."
      1.9 "81% said the bathroom was dirty."
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    Overall rating

    5.7 OK
    Based on 32 reviews
    • 6.8 "Average comfort."
    • 4.1 "Rooms are not good."
      2.9 "71% complained about the bathroom."
      3.4 "66% said rooms were dirty."
    • 3.1 "Generally quite dirty."
      3.4 "66% said rooms were dirty."

    Overall rating

    5.5 OK
    Based on 170 reviews
    • 7.6 "Good location."
    • 6.7 "Average comfort."
      6.7 "Only 67% said rooms were big enough."
    • 6.0 "Service is ok."
      6.5 "Only 65% found the staff to be friendly enough."
    • 4.9 "Value below average."
    • 4.3 "Rooms are not good."
      3.4 "66% complained about the bathroom."
      3.7 "63% said rooms were dirty."
      1.4 "86% found problems with the furniture."
      0.9 "91% thought they were poorly maintained."
      2.7 "73% said the bathroom was dirty."
      2.2 "78% had problems with the shower."
      2.6 "74% thought the tv was sub-standard."
    • 3.8 "Breakfast is below average."
    • 3.5 "Not very clean."
      3.7 "63% said rooms were dirty."
      2.7 "73% said the bathroom was dirty."
    • 1.7 "Disappointing internet connection."
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