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Shaftesbury Metropolis London Hyde Park

78-84 Sussex Gardens, London, W2 1UH, United Kingdom
+44 207 723 7723

AED 298+

Mon 5/12 Check in
Tue 6/12 Check out

Overall guest ratings

7.4/10 Good
Based on 3,060 reviews

Review highlights

  • 9.4
  • 8.8
  • 4.5
  • 3.9

Good to know

  • Clean rooms
  • Friendly service

Nearby

    show all

    About

    With a stay at Shaftesbury Metropolis London Hyde Park, you'll be centrally located in London, convenient to Marble Arch and Selfridges. This 4-star hotel is close to Royal Albert Hall and Harrods.

    Rooms

    Make yourself at home in one of the 90 air-conditioned rooms featuring flat-screen televisions. Complimentary wired and wireless Internet access keeps you connected, and digital programming provides entertainment. Conveniences include safes and desks, and housekeeping is provided daily.

    Amenities

    Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless Internet access and concierge services.

    Dining

    English breakfasts are available daily for a fee.

    Business, Other Amenities

    Featured amenities include a 24-hour business center, limo/town car service, and complimentary newspapers in the lobby.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Room service
    • No smoking
    • Restaurant
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Storage available
    • Business centre
    • Concierge service
    • Laundry facilities
    • Laundry service
    • Free Internet
    • Pets not allowed
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    7.4 Good
    Based on 3,060 reviews
    • 9.4 "Terrific location."
    • 8.8 "Very good internet connection."
    • 8.6 "Great service."
    • 7.2 "Good breakfast."
    • 4.5 "Bad amenities."
    • 3.9 "Rooms are not good."
    • 2.5 "Quite uncomfortable."
    View all review categories

    Overall rating

    7.6 Good
    Based on 1,377 reviews
    • 9.3 "Terrific location."
      10.0 "Near to public transport, according to 100%."
    • 9.0 "Internet works perfectly."
      8.9 "89% said the wifi quality was great."
    • 8.7 "Great service."
      9.5 "95% found the staff to be very friendly."
      7.8 "78% said the reception staff was great."
    • 6.9 "Breakfast is mediocre."
      5.8 "Breakfast prices were ok, according to 58%."
    • 4.8 "Bad amenities."
      4.8 "52% thought the building wasn't nice."
      4.8 "For 52%, the lobby entrance was sub-standard."
    • 3.9 "Rooms are not good."
      0.7 "93% said rooms were small."
      3.6 "64% complained about the bathroom."
      2.1 "79% thought they were poorly maintained."
      1.3 "Air conditioning was criticized by 87%."
      0.4 "96% criticized the small bathroom."
      1.5 "85% were disappointed with the minibar."
      2.2 "78% thought the tv was sub-standard."
      3.5 "65% found problems with the furniture."
      4.9 "51% said the bathroom was dirty."
      4.9 "51% were unhappy with the view."
    • 2.4 "Quite uncomfortable."
      0.7 "93% said rooms were small."
      4.7 "53% thought it was too noisy."
      1.3 "Air conditioning was criticized by 87%."
      0.4 "96% criticized the small bathroom."
    View all review categories

    Overall rating

    7.4 Good
    Based on 581 reviews
    • 9.5 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      9.4 "94% liked the proximity to sightseeing."
    • 8.9 "Great service."
      9.5 "95% found the staff to be very friendly."
      8.5 "85% thought the service was very professional."
      8.1 "81% said the reception staff was great."
    • 7.4 "Good breakfast."
    • 4.1 "Bad amenities."
      4.1 "59% thought the building wasn't nice."
    • 3.4 "Rooms are not good."
      0.8 "92% said rooms were small."
      3.8 "62% complained about the bathroom."
      1.5 "85% thought they were poorly maintained."
      0.4 "96% criticized the small bathroom."
      1.0 "Air conditioning was criticized by 90%."
      1.1 "89% were disappointed with the minibar."
    • 2.6 "Quite uncomfortable."
      0.8 "92% said rooms were small."
      5.0 "For only 50%, the noise level was all right."
      0.4 "96% criticized the small bathroom."
      1.0 "Air conditioning was criticized by 90%."

    Overall rating

    6.1 Good
    Based on 122 reviews
    • 9.2 "Terrific location."
    • 8.5 "Great service."
      9.3 "93% found the staff to be very friendly."
    • 7.2 "Good breakfast."
    • 6.8 "Average value."
    • 4.8 "Bad amenities."
      4.8 "52% thought the building wasn't nice."
    • 3.8 "Rooms are not good."
      0.7 "93% said rooms were small."
      3.9 "61% complained about the bathroom."
    • 2.5 "Quite uncomfortable."
      0.7 "93% said rooms were small."
    View all review categories

    Overall rating

    7.5 Good
    Based on 979 reviews
    • 9.5 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.7 "Very good internet connection."
      8.7 "87% said the wifi quality was great."
    • 8.3 "Great service."
      9.3 "93% found the staff to be very friendly."
      7.8 "78% said the reception staff was great."
    • 7.0 "Good breakfast."
    • 4.8 "Bad amenities."
      4.8 "52% thought the building wasn't nice."
    • 3.7 "Rooms are not good."
      0.3 "97% said rooms were small."
      4.3 "57% complained about the bathroom."
      1.8 "82% thought they were poorly maintained."
      1.1 "Air conditioning was criticized by 89%."
      0.6 "94% criticized the small bathroom."
      3.7 "63% found problems with the furniture."
      2.6 "74% thought the tv was sub-standard."
      1.1 "89% were disappointed with the minibar."
    • 2.3 "Quite uncomfortable."
      0.3 "97% said rooms were small."
      4.4 "56% thought it was too noisy."
      1.1 "Air conditioning was criticized by 89%."
      0.6 "94% criticized the small bathroom."
    View all review categories
    Hotel type
    Boutique Hotel
    This is a wonderful boutique hotel, as guests say.
    Good to know
    "Clean rooms"
    "Friendly service"
    data provided by TrustYou

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