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Best Western The Cromwell

110-112 Cromwell Road, London, SW7 4ES, United Kingdom
+44 207 244 1720

AED 353+

Overall guest ratings

7.2/10 Good
Based on 1,755 reviews

Review highlights

  • 9.8
  • 7.7
  • 4.9
  • 3.4

Good to know

  • Close to public transport

Nearby

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    About

    During your stay at BEST WESTERN The Cromwell (a contemporary cracker of a hotel that lies close to South Kensington), you will have ample opportunity to de-stress in a quiet setting without being completely isolated from the sights and sounds of London itself. Complimentary Wi-Fi is available for added convenience whether you are here on business or pleasure, while time away from the hotel can be well-spent in some of the capital's best shops (Harrods and Harvey Nichols) and museums (the Science Museum, Natural History Museum and the Victoria & Albert Museum). Occupying one of the area's distinctive and rather grand white Victorian buildings, the decoration throughout the hotel is a combination of light and restful colors, creating the perfect place to relax after a day's sightseeing or frantic bargain hunting! The staff here provides the very best service from the moment you set foot in our chic reception area, so live it up in London and enjoy a hotel with personality while you're at it!

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    bestwestern.com

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • Concierge service
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Free Internet
    • Pets not allowed
    • Storage available
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    Reviews

    Guest reviews

    Overall rating

    7.2 Good
    Based on 1,755 reviews
    • 9.8 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% liked the proximity to shopping."
      9.8 "98% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.4 "City centre within easy reach, said 94%."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "Good access to the airport, said 100%."
    • 7.7 "Good service."
      8.5 "85% found the staff to be very friendly."
      7.6 "76% thought the service was very professional."
      7.3 "Housekeeping was great, according to 73%."
    • 6.2 "Average value."
    • 5.7 "Internet is average."
    • 4.9 "Breakfast is below average."
      1.7 "83% said the breakfast was too expensive."
    • 3.4 "Rooms are not good."
      1.0 "90% said rooms were small."
      3.8 "62% complained about the bathroom."
      1.0 "90% thought they were poorly maintained."
      2.8 "72% had problems with the shower."
      1.7 "Air conditioning was criticized by 83%."
      3.4 "66% said the bathroom was dirty."
      1.8 "82% found problems with the furniture."
      2.0 "80% thought the tv was sub-standard."
      0.0 "100% were disappointed with the minibar."
      2.6 "74% were unhappy with the view."
    • 2.7 "Quite uncomfortable."
      1.0 "90% said rooms were small."
      4.0 "60% thought it was too noisy."
      1.7 "Air conditioning was criticized by 83%."
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    Overall rating

    7.3 Good
    Based on 1,158 reviews
    • 9.9 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% liked the proximity to shopping."
      9.8 "98% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 7.5 "Good service."
      8.1 "81% found the staff to be very friendly."
      7.4 "Housekeeping was great, according to 74%."
    • 5.6 "Average value."
    • 5.5 "Internet is average."
    • 5.3 "Average cleanliness."
      5.1 "Only 51% said rooms were clean enough."
    • 4.6 "Breakfast is below average."
      1.3 "87% said the breakfast was too expensive."
    • 3.0 "Awful rooms."
      0.8 "92% said rooms were small."
      3.7 "63% complained about the bathroom."
      0.9 "91% thought they were poorly maintained."
      2.8 "72% had problems with the shower."
      3.2 "68% said the bathroom was dirty."
      1.5 "Air conditioning was criticized by 85%."
      2.2 "78% thought the tv was sub-standard."
      1.3 "87% found problems with the furniture."
      2.8 "72% criticized the small bathroom."
      2.7 "73% were unhappy with the view."
      0.0 "100% were disappointed with the minibar."
    • 2.3 "Quite uncomfortable."
      0.8 "92% said rooms were small."
      3.9 "61% thought it was too noisy."
      1.5 "Air conditioning was criticized by 85%."
      2.8 "72% criticized the small bathroom."
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    Overall rating

    7.5 Good
    Based on 315 reviews
    • 9.7 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% liked the proximity to shopping."
      9.9 "99% liked the proximity to sightseeing."
    • 7.5 "Good service."
      8.5 "85% found the staff to be very friendly."
    • 6.2 "Average value."
    • 5.7 "Internet is average."
    • 5.2 "Breakfast is mediocre."
    • 4.4 "Rooms are not good."
      1.0 "90% said rooms were small."
      3.9 "61% complained about the bathroom."
      1.5 "85% thought they were poorly maintained."
      1.8 "Air conditioning was criticized by 82%."
    • 3.2 "Quite uncomfortable."
      1.0 "90% said rooms were small."
      3.9 "61% thought it was too noisy."
      1.8 "Air conditioning was criticized by 82%."
    View all review categories

    Overall rating

    6.6 Good
    Based on 52 reviews
    • 9.8 "Terrific location."
      10.0 "Near to public transport, according to 100%."
    • 7.4 "Good service."
      8.3 "83% found the staff to be very friendly."
    • 5.5 "Average value."
    • 3.0 "Awful rooms."
      1.0 "90% thought they were poorly maintained."
      1.3 "87% said rooms were small."
    • 2.7 "Quite uncomfortable."
      1.3 "87% said rooms were small."

    Overall rating

    6.9 Good
    Based on 228 reviews
    • 9.8 "Terrific location."
      10.0 "Near to public transport, according to 100%."
    • 7.1 "Good service."
      8.4 "84% found the staff to be very friendly."
    • 6.1 "Average value."
    • 5.7 "Internet is average."
    • 5.6 "Average cleanliness."
      5.5 "Only 55% said rooms were clean enough."
    • 5.0 "Breakfast is mediocre."
    • 2.7 "Awful rooms."
      1.0 "90% said rooms were small."
      3.5 "65% complained about the bathroom."
      1.0 "90% thought they were poorly maintained."
      2.8 "72% had problems with the shower."
      3.6 "64% said the bathroom was dirty."
      1.7 "83% thought the tv was sub-standard."
    • 2.6 "Quite uncomfortable."
      1.0 "90% said rooms were small."
      3.7 "63% thought it was too noisy."
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    Hotel type
    Boutique Hotel
    This is a wonderful boutique hotel, as guests say.
    Business Hotel
    Guests recommend this hotel for business travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Close to public transport"
    data provided by TrustYou

    Recent reviews

    Find reviews that mention
    room was very small
    tube station
    nice staff willing
    buffet breakfast
    tiny double bed
    near underground station
    shops museums
    limited cable channels
    tiny that the bath
    close to tube
    stars tops
    walk from the tube
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