Overview

Best Western Burns Hotel Kensington

18-26 Barkston Gardens, London, SW5 0EN, United Kingdom
+44 207 373 3151

AED 283+

Overall guest ratings

7.8/10 Good
Based on 2,421 reviews

Review highlights

  • 9.8
  • 9.2
  • 6.4
  • 4.9

Good to know

  • Friendly service
  • Close to public transport

Nearby

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    About

    Set in a charming Victorian garden square, the Best Western Burns Hotel Kensington is ideally placed close to many of the renowned attractions in the city. Absorb a little culture at the nearby museums or relax in peaceful Kensington Gardens or Hyde Park, which are all within walking distance. The designer heaven of Kensington High Street and Knightsbridge are a short hop on the tube too, so you can shop 'till you drop. For those on business Olympia Exhibition Centre is also just a short walk away. Recharge your batteries in one of the many great restaurants surrounding the hotel, where cuisines from all around the world are represented. See London's best bits from a more relaxed location away from the bright lights of the capitals busy centre.

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    bestwestern.com

    Amenities

    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Business centre
    • Restaurant
    • Internet
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Bar/Lounge
    • 24 Hour Front Desk
    • Safe
    • Designated smoking area
    • Terrace/Patio
    • Storage available
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    Reviews

    Guest reviews

    Overall rating

    7.8 Good
    Based on 2,421 reviews
    • 9.8 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      9.5 "95% liked the proximity to shopping."
      9.9 "99% enjoyed the restaurants & bars nearby."
      9.6 "96% liked the proximity to sightseeing."
      9.9 "99% thought it was easy to get to the train station."
      8.8 "Easily accessible by car, said 88%."
      10.0 "City centre within easy reach, said 100%."
      10.0 "Good access to the airport, said 100%."
    • 9.2 "World class service."
      9.7 "97% found the staff to be very friendly."
      8.4 "84% said the reception staff was great."
      8.6 "86% thought the service was very professional."
      8.1 "Housekeeping was great, according to 81%."
      8.6 "86% found the restaurant service to be one of the best."
    • 6.4 "Breakfast is mediocre."
      5.0 "Breakfast prices were ok, according to 50%."
    • 5.3 "Internet is average."
    • 4.9 "Rooms are not good."
      2.5 "75% said rooms were small."
      2.1 "79% thought they were poorly maintained."
      2.3 "For 77%, the rooms looked old."
      2.8 "72% criticized the small bathroom."
      3.6 "Air conditioning was criticized by 64%."
      1.7 "83% found problems with the furniture."
      3.0 "70% thought the tv was sub-standard."
    • 3.2 "Horrible vibe."
      1.5 "85% criticized the unstylish hotel."
      4.5 "55% didn't like the unstylish hotel."
      2.5 "75% criticized the plain hotel."
      2.5 "For 75%, the lobby entrance was sub-standard."

    Overall rating

    7.7 Good
    Based on 823 reviews
    • 9.6 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      9.9 "99% enjoyed the restaurants & bars nearby."
      9.7 "97% liked the proximity to sightseeing."
      9.3 "93% liked the proximity to shopping."
      8.4 "Easily accessible by car, said 84%."
      9.9 "99% thought it was easy to get to the train station."
    • 9.0 "World class service."
      9.6 "96% found the staff to be very friendly."
      8.2 "82% said the reception staff was great."
      8.4 "84% thought the service was very professional."
    • 6.2 "Breakfast is mediocre."
    • 5.1 "Internet is average."
    • 4.9 "Rooms are not good."
      2.3 "77% said rooms were small."
      2.0 "80% thought they were poorly maintained."
      4.0 "Air conditioning was criticized by 60%."
      2.7 "73% criticized the small bathroom."
      1.8 "82% found problems with the furniture."
      2.1 "For 79%, the rooms looked old."
    • 4.8 "Not very comfortable."
      2.3 "77% said rooms were small."
      4.0 "Air conditioning was criticized by 60%."
      2.7 "73% criticized the small bathroom."
    • 3.1 "Horrible vibe."
      1.3 "87% criticized the unstylish hotel."
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    Overall rating

    7.6 Good
    Based on 338 reviews
    • 9.8 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      9.9 "99% enjoyed the restaurants & bars nearby."
      9.6 "96% liked the proximity to sightseeing."
      9.9 "99% thought it was easy to get to the train station."
      9.6 "96% liked the proximity to shopping."
    • 8.7 "Great service."
      9.4 "94% found the staff to be very friendly."
      8.2 "82% thought the service was very professional."
      8.6 "86% said the reception staff was great."
    • 5.8 "Breakfast is mediocre."
    • 5.1 "Internet is average."
    • 3.8 "Rooms are not good."
      2.5 "75% said rooms were small."
      1.9 "81% thought they were poorly maintained."
      2.2 "For 78%, the rooms looked old."
      2.8 "72% criticized the small bathroom."
      3.6 "Air conditioning was criticized by 64%."
      1.8 "82% found problems with the furniture."
    • 3.3 "Vibe wasn't good."
      1.5 "85% criticized the unstylish hotel."
      4.3 "57% didn't like the unstylish hotel."

    Overall rating

    7.4 Good
    Based on 24 reviews
    • 9.8 "Terrific location."
    • 9.2 "World class service."
      9.7 "97% found the staff to be very friendly."
    • 4.6 "Rooms are not good."
    • 4.5 "Not very comfortable."

    Overall rating

    7.9 Good
    Based on 1,234 reviews
    • 9.8 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      9.5 "95% liked the proximity to shopping."
      9.8 "98% thought it was easy to get to the train station."
      9.9 "99% enjoyed the restaurants & bars nearby."
      9.4 "94% liked the proximity to sightseeing."
      8.7 "Easily accessible by car, said 87%."
    • 9.2 "World class service."
      9.7 "97% found the staff to be very friendly."
      8.3 "83% said the reception staff was great."
      8.8 "88% thought the service was very professional."
    • 8.5 "Bar is amazing."
    • 6.6 "Breakfast is mediocre."
    • 5.0 "Internet is average."
      4.0 "60% said the wifi quality was bad."
    • 4.9 "Rooms are not good."
      3.0 "70% said rooms were small."
      1.8 "82% thought they were poorly maintained."
      2.2 "For 78%, the rooms looked old."
      3.4 "Air conditioning was criticized by 66%."
      1.7 "83% found problems with the furniture."
      1.8 "82% were disappointed with the minibar."
    • 4.7 "Not very comfortable."
      3.0 "70% said rooms were small."
      3.4 "Air conditioning was criticized by 66%."
    • 3.0 "Horrible vibe."
      1.5 "85% criticized the unstylish hotel."
      4.4 "56% didn't like the unstylish hotel."
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    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Good to know
    "Friendly service"
    "Close to public transport"
    data provided by TrustYou

    Recent reviews

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