Overview

Palácio Vila Flor
Best Sightseeing

Travessa São João da Praça, nº 36, Porta 1, 1100-523 Lisbon, Lisboa, Portugal
+351 218 870 829

AED 180+

Overall guest ratings

8.8/10 Excellent
Based on 891 reviews

Review highlights

  • 9.6
  • 9.5
  • 9.3
  • 6.6

Good to know

  • Great reception
  • Clean rooms
  • Friendly atmosphere
  • Friendly service

Nearby

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    About

    Palácio Vila Flor offers an airport shuttle (available 24 hours) and puts you in a great location, within a 15-minute walk of Lisbon Cathedral and Santa Justa Elevator. You can unwind with a drink at the bar/lounge, and continental breakfast is available daily. Also, Castle of Sao Jorge and Rossio Square are just a 5-minute drive away.

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    Amenities

    • Free Wi-Fi
    • ATM on-site
    • Internet
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Pets allowed on request. Charges may apply.
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall rating

    8.8 Excellent
    Based on 891 reviews
    • 9.6 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.3 "93% said the reception staff was great."
      10.0 "100% thought the service was very professional."
      10.0 "Management was excellent, said 100%."
      10.0 "Housekeeping was great, according to 100%."
    • 9.5 "Perfectly clean."
      9.3 "93% said rooms were clean."
      10.0 "100% thought it was clean."
    • 9.3 "Terrific location."
      9.7 "97% liked the proximity to sightseeing."
      9.5 "City centre within easy reach, said 95%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      7.5 "Near to public transport, according to 75%."
      7.5 "75% liked the proximity to shopping."
    • 8.7 "Breakfast is good."
    • 8.6 "Food is delicious."
      8.6 "86% enjoyed the side dishes."
    • 6.6 "Average amenities."
      6.2 "62% thought the building was acceptable."
      5.0 "For only 50%, the facilities were new enough."
    • 5.3 "Rooms are ok."
      6.7 "67% said the view was so-so."
      6.0 "Only 60% said the rooms were modern."
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    Overall rating

    8.7 Excellent
    Based on 498 reviews
    • 9.5 "World class service."
      9.7 "97% found the staff to be very friendly."
      9.2 "92% said the reception staff was great."
      10.0 "100% thought the service was very professional."
      10.0 "Management was excellent, said 100%."
    • 9.4 "Terrific location."
      9.4 "City centre within easy reach, said 94%."
      9.8 "98% liked the proximity to sightseeing."
    • 9.3 "Perfectly clean."
      9.1 "91% said rooms were clean."
    • 8.8 "Breakfast is good."
    • 8.7 "Food is delicious."
    • 4.9 "Rooms are not good."
      4.3 "57% didn't like the uncomfortable beds."
      3.7 "63% complained about the bathroom."
      4.7 "53% said rooms were small."
      0.2 "Air conditioning was criticized by 98%."
      4.2 "58% thought they were poorly maintained."
    • 3.8 "Not very comfortable."
      4.3 "57% didn't like the uncomfortable beds."
      4.7 "53% said rooms were small."
      0.2 "Air conditioning was criticized by 98%."
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    Overall rating

    8.9 Excellent
    Based on 267 reviews
    • 9.7 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.4 "94% said the reception staff was great."
    • 9.6 "Perfectly clean."
    • 9.2 "Terrific location."
    • 8.6 "Breakfast is good."
    • 8.5 "Food is delicious."
    • 6.3 "Average amenities."
      6.0 "60% thought the building was acceptable."
    • 6.1 "Rooms are ok."
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    Overall rating

    8.8 Excellent
    Based on 124 reviews
    • 9.6 "Perfectly clean."
    • 9.5 "World class service."
      9.8 "98% found the staff to be very friendly."
      10.0 "100% thought the service was very professional."
      9.3 "93% said the reception staff was great."
    • 9.2 "Terrific location."
    • 8.8 "Breakfast is good."
    • 8.0 "Vibe was good."
      9.3 "93% enjoyed the friendly atmosphere."
    • 6.4 "Average amenities."
      6.3 "63% thought the building was acceptable."
    • 4.9 "Rooms are not good."
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    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Family Hotel
    Guests think this is a family-friendly hotel.
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Great reception"
    "Clean rooms"
    "Friendly atmosphere"
    "Friendly service"
    data provided by TrustYou

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