Pros (+) outstanding staff. amazing breakfast.
5 stars
Hotel Real Palacio
Rua Tomas Ribeiro 115, 1050-228 Lisbon, Lisbon District, Portugal
Lisbon, Portugal
See location+351 213 199 500Official websitePhotos of Hotel Real Palacio
Overview
The Hotel Real Palacio offers 5-star accommodations located in the heart of Lisbon with 147 guest rooms and suites. This hotel also offers 12 guest rooms that are part of the original mansion that was built at the property. The hotel offers a restaurant and bar that serves traditional Portuguese cuisine and features elements recovered from the original Guedes Quinhones Palace from the 17th century. There are also five meeting and event rooms for various functions, which can accommodate up to 230 guests.
The Hotel Real Palacio is a non-smoking property. Breakfast is available for a daily fee. The hotel also offers a fitness center and a spa tub, along with spa services for guests. Self-parking is available at the hotel for a fee. There is a second restaurant at the property, which also features a 24-hour business center. Complimentary WiFi is provided in all areas of the hotel. There is an outdoor terrace and childcare is available for a fee.
The front desk staff is available 24 hours a day at this luxury hotel. Concierge services, including tours and ticket assistance, are available. All guest rooms offer soundproofing and blackout curtains for guest privacy and comfort. There is also a desk, minibar, and flat-screen TV in every room, along with other amenities. Plus, this hotel is close to attractions like the Lisbon Zoo, Rossio Square, and the Gulbenkian Museum. There are two airports within 15 minutes of the property and public transit is available within walking distance.
Latest deals for Hotel Real Palacio
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Privacy Preferences
Amenities at Hotel Real Palacio
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Business centre
- Wi-Fi available in all areas
- Flat-screen TV
- TV
- Cable or satellite TV
Services and conveniences
- Conference rooms
- A/V equipment hire
- Business centre
- Wake-up service
- Concierge service
- Safety deposit box
- Hammam (Turkish bath)
- Meeting/Banquet facilities
- Room service
- Key card access
- 24-hour front desk
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Free toiletries
- Shampoo
- Smoke alarms
- Body soap
- Air-conditioned
- Dustbins
- Conditioner
General
- Seating area
- Hardwood or parquet floors
- Slippers
- Interconnected room(s) available
- Sofa
- Telephone
- Carpeted
- Storage available
Accessibility and suitability
- Disabled access
- Accessible by lift
- Hypoallergenic
- Allergy-free room
- No smoking
- Upper floors accessible by lift
Bathroom
- Shower cap
- Bathtub
- Bidet
- Toilet paper
- Bathrobe
- Private bathroom
Pool and spa
- Spa
- Hot tub
- Sauna
- Steam room
Parking and transportation
- Parking
- Airport shuttle
- Shuttle service (additional charge)
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Outdoor
- Terrace/Patio
- Balcony
- Garden
Laundry
- Laundry facilities
- Ironing service
- Laundry service
Dining
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
Family friendly
- Babysitting or child care
- Cribs available
- Kids meals
Bedroom
- Sofa bed
- Wardrobe or closet
Health and safety
- Daily housekeeping
- Safe
Workspace
- Desk
Fitness
- Fitness centre
Reviews of Hotel Real Palacio
8.2
Very good
4151 verified ratings
Wonderful
1849
Very good
941
Good
651
Okay
272
Fair
221
Mediocre
92
Poor
125
Summary of reviews
Guests say
Guests appreciated the hotel's good location and cleanliness, with many mentioning the proximity to metro stations and various amenities nearby. However, several reviews highlighted issues with service, including long wait times and unprofessional staff. The breakfast experience was also criticized for being subpar in some cases, with long queues and limited variety.AI-generated from customer reviews
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Score by provider
8.2 out of 10
546 reviews
8.4 out of 10
6 reviews
8.8 out of 10
3 reviews
All reviews
Pros (+) Eating at the restaurant and the drinks were good. Helpful service. Great house keeping. Nice curb appeal.
Cons (-) Elevator would not go to the correct floor. Worse elevator I have ever experienced. In bar got an orange juice. 12 ounces for 3 euros. Same server at dinner 6 ounces for 3 euros.
Pros (+) value for money nice staff good comfort
Cons (-) older hotel
Location
Rua Tomas Ribeiro 115, 1050-228 Lisbon, Lisbon District
What's nearby
- Casa-Museu Dr. Anastacio Goncalves382 m
- Liberty Avenue1.4 km
- Praça de D. Pedro IV2.3 km
- University of Lisbon2.3 km
- Miradouro da Graça2.4 km
- Santa Justa Lift2.4 km
- Castelo de São Jorge2.5 km
- Chiado2.5 km
- Lisbon City Hall2.6 km
- Sé de Lisboa2.9 km
- Commerce Square3 km
- SL Benfica Stadium3.7 km
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 12:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
License number: 1346
Essential information about Hotel Real Palacio
Low season | July |
|---|---|
High season | September |
Average price (weeknight) | AED 670 |
Average price (weekend night) | AED 1,828 |
When to book a room at Hotel Real Palacio
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 8.2 |
|---|---|
Distance to city centre | 2.2 km |
Nearest airport | Lisbon Humberto Delgado |
Distance to airport | 5.1 km |