Overview

Altis Grand Hotel
Best Fitness Area

Rua Castilho, 11, 1269-072 Lisbon, Lisboa, Portugal
+351 213 106 000

AED 338+

Overall guest ratings

8.3/10 Excellent
Based on 1,900 reviews

Review highlights

  • 9.1
  • 8.9
  • 6.1
  • 5.9

Good to know

  • Nice building
  • Friendly service

Nearby

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    About

    A symbol of elegant and genuine Portuguese hospitality, the Altis Grand Hotel is a 5-Star Conference & Business Hotel in Lisbon with a unique location in the center of the city. This timeless hotel has a strong link with the country's contemporary history, having played host to important media events and received recognition for the quality of its services. The hotel boasts 300 rooms, 2 restaurants, 3 bars, a spa, heated indoor pool, fitness center and 20 meeting rooms with a dedicated events team.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Gift shop
    • Business centre
    • Car hire
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle hire
    • Hot tub
    • Indoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Parking
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Designated smoking area
    • Storage available
    • Terrace/Patio
    • Laundry facilities
    • Spa
    • No smoking
    • Free airport shuttle
    • Babysitting/child care services (surcharge)
    • Free Internet
    • Pets not allowed
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    8.3 Excellent
    Based on 1,900 reviews
    • 9.1 "Terrific location."
      8.5 "City centre within easy reach, said 85%."
      9.3 "Near to public transport, according to 93%."
      7.0 "Easily accessible by car, said 70%."
      8.8 "88% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.9 "Very nice wellness & sports facilities."
      9.7 "top-notch fitness area, thought 97%."
      10.0 "100% loved the sauna."
    • 7.9 "Good breakfast."
    • 7.7 "Good service."
      8.8 "88% found the staff to be very friendly."
    • 6.1 "Average cleanliness."
      5.4 "Only 54% said rooms were clean enough."
    • 6.1 "Food is average."
      6.3 "The price was ok for 63%."
    • 5.9 "Average comfort."
      6.4 "Beds were acceptable for 64%."
      6.8 "Only 68% said rooms were big enough."
    • 5.8 "Average value."
      6.3 "The price was ok for 63%."
    • 4.8 "Bar is not good."
    • 3.0 "Disappointing internet connection."
      2.9 "71% said the wifi quality was bad."
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    Overall rating

    8.3 Excellent
    Based on 988 reviews
    • 9.0 "Terrific location."
      8.2 "City centre within easy reach, said 82%."
      9.4 "Near to public transport, according to 94%."
    • 8.9 "Very nice wellness & sports facilities."
      9.8 "top-notch fitness area, thought 98%."
    • 8.0 "Breakfast is good."
    • 7.8 "Good service."
      8.7 "87% found the staff to be very friendly."
      7.2 "72% thought the service was very professional."
    • 6.4 "Food is average."
    • 6.0 "Average comfort."
      7.0 "70% thought rooms were spacious."
      6.5 "Beds were acceptable for 65%."
    • 5.0 "Vibe was decent."
      2.9 "71% criticized the unstylish hotel."
    • 4.9 "Pool is below average."
    • 4.9 "Bar is not good."
    • 2.7 "Disappointing internet connection."
      2.5 "75% said the wifi quality was bad."
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    Overall rating

    8.2 Excellent
    Based on 608 reviews
    • 9.1 "Terrific location."
      9.3 "Near to public transport, according to 93%."
      8.8 "City centre within easy reach, said 88%."
    • 8.8 "Very nice wellness & sports facilities."
      9.6 "top-notch fitness area, thought 96%."
    • 8.1 "Breakfast is good."
    • 7.1 "Good service."
      8.6 "86% found the staff to be very friendly."
    • 5.9 "Average cleanliness."
      5.1 "Only 51% said rooms were clean enough."
    • 5.9 "Average value."
    • 5.6 "Food is average."
    • 4.8 "Bar is not good."
    • 4.5 "Rooms are not good."
      1.2 "88% complained about the bathroom."
      3.2 "68% thought they were poorly maintained."
      4.9 "51% thought the tv was sub-standard."
      2.8 "For 72%, the rooms looked old."
    • 3.3 "Internet is poor."
      3.1 "69% said the wifi quality was bad."
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    Overall rating

    8.3 Excellent
    Based on 19 reviews
    • 9.1 "Terrific location."
    • 7.9 "Good service."
      9.0 "90% found the staff to be very friendly."
    • 5.1 "Rooms are ok."

    Overall rating

    8.2 Excellent
    Based on 285 reviews
    • 9.1 "Terrific location."
    • 9.0 "Excellent wellness & sports facilities."
      9.8 "top-notch fitness area, thought 98%."
    • 7.6 "Good service."
      9.0 "90% found the staff to be very friendly."
    • 7.3 "Good breakfast."
    • 6.4 "Average comfort."
      6.8 "Beds were acceptable for 68%."
      6.8 "Only 68% said rooms were big enough."
      5.3 "For only 53%, the noise level was all right."
    • 6.2 "Food is average."
    • 5.9 "Average cleanliness."
      5.5 "Only 55% said rooms were clean enough."
    • 5.7 "Rooms are ok."
      6.8 "Beds were acceptable for 68%."
      6.8 "Only 68% said rooms were big enough."
      5.5 "Only 55% said rooms were clean enough."
    • 5.6 "Average value."
    • 3.0 "Disappointing internet connection."
      3.0 "70% said the wifi quality was bad."
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    Hotel type
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Business Hotel
    Guests recommend this hotel for business travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Nice building"
    "Friendly service"
    data provided by TrustYou

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