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Very conveniently located in town centre
basic, good location and value for money Inside of windows/woodwork and skirting borad very dirty. Bed cover a bit grubby, but sheets clean. Can't see why these cant be cleaned, it lets the room down
Location was fantastic - great for visiting the Christmas markets! Unfortunately you need to pay for lockets to secure your luggage if you're leaving Lille a few hours after check out.
Good situation, helpful staff. Bed was a bit hard - very noisy outside at night - perhaps triple glazing might help?
Good location, good breakfast, comfortable room, reasonable soundproofing The smell from the drains was dreadful in the room and generally in the corridors, was only bearable with bathroom door kept closed and windows left open whilst occupied
The location Extremely small room. No parking at all and nearby parking very expensive - would be good for train travellers though.
The rooms, hallways, & elevator all smelled of damp/mould/something awful. We thought it may have just been our room at first but we had several friends who reported similar odour problems and they were staying on different floors/locations within the hotel. Also, only one towel was provided for a double bedroom. A request for a second towel for our second night of accomodation went unfulfilled by housekeeping. Again, friends had the same problem with only one bath towel being provided for a double room. The rooms are small but functional and reasonable for the price but for the reasons above I would not recommend this hotel.
The location: very near the train station!! quite impressive!!
Good location - near Lille Europe station and city centre. Good basic rooms and good value buffet breakfast. None
Clean, comfortable and good value for the price. Excellant location for Eurostar and city centre.
Convenience, very close to ESC Lille, shopping centre, city centre, train stations. The staff was very kind and helpful. the room can get a bit noisy early in the morning, it's too close to a busy avenue. And if you shut the windows the room gets too hot.
location, close to eurostar and the city shops lack of facilities to make hot drink . very hot had to sleep with window wide open even when it was snowing!
Friendly staff, everybody spoke english and was very helpfull No Wi-fi in rooms.
The best point of the stay was the breakfast room which has a lovely outlook.
Hotel Lille Europe is well located for a stopover related to Lille Europe station. The room was very dark, seriously overlooked by the shopping centre behind the hotel, and rather cramped.
helpful staff. parking no tea or coffe in room. only i meat and i cheese at breakfast
Good location, cheap, free internet. Late check in, at 15.
Good location, easy for parking in the hotel car park Room was small, smelt stale, wall paper falling off the wall and plug sockets were loose and dangerous.
Great location, excellent staff and modern very well equipped comfortable rooms - highly recommended. Nothing
The Hotel is well located in the heart of the City. The Hotel reception staff were excellent. The Hotel is new and very stylish. Access to local information - regarding restaurants and interesting places would have been useful.
Excllent hotel withvery goo staff. I won;t hesitate to recommendand stay there again.
Great location, close to train station and centre of town
Excellent location for shops and Eurostar -everything in easy walking distance. Loved the fresh, modern design, a refreshing change from chain hotels. Bed super comfy, lovely huge shower. We had to wait 30mins for our room.
Amazing decor, beautifully presented hotel, better than some 4 star hotels I have stayed in. The staff were very helpful, although we had problems with breakfast on Sunday even though we had booked the night before, there were no tables when we arrived. The lady on duty was excellent although very understaffed and accomodated us as soon as possible. Short staffed on Sundays
very cool spot..... also very small but functional and modern...lovely amenities... most attractive and charming young lady from Lille on the front desk....excellent breakfast...the are is a bit dodgy but is in the process of improving.. if you can acept the small but ultra modern accomodations this is a great spot none
Very quiet room but in a central location. Very comfortable bed.
Excellent location, quiet room, local flemish touch in interior design, friendly staff. Cant see any.
Fabulous location in the heart of Lille. Rooms were excellent, and very clean with attractive decor. Ours had a little balcony to see Lille by night. Hotel staff were friendly and helpful. Good value for money. Bathroom decor was not quite up to the standard of the bedroom, but a small detraction in an otherwise extremely pleasant weekend stay.
position, location cleanliness
The location is very good and the staff very kind and helpful. I also appreciated the calm of the hotel. Breakfast is expensive for what you get (no fresh orange juice, poor savoury buffet, etc.). The bathroom was very hot. I think the value for money could be much better.
It was OK
Very friendly and efficient welcome. Hotel location was excellent for visiting the old town of Lille. There was only one small lift and the wait at times was quite long.
The location is perfect, near the old and new town, and easy parking at the opera public parking
Good Central location, excellent staff would stay there again
Location The breakfast was expensive. It wasn't clear when booking that tax would be on top of room costs. The rooms are tired and bland..very 80's! Strong smell of cigarettes during the night. We had two rooms both of which weren't ready with beds unmade so we were reallocated new rooms. the lift was very small so difficult to get more than two people with suitcases in. The staff were friendly and helpful though and the location was brilliant.
the facility and room are clean and gorgeous. The staff was extra helpful with travel issues. The room and bath were great value.
very confortable and quiet room. pleasant staff at reception.
We liked the central position of the hotel, the rooms were well soundproofed and the beds were very comfortable. The provision of tea/coffee making facilities in the room was unusual for Europe but were much appreciated. We were also able to access BBC television. The bathroom was well equipped but very cramped.
Perfect location in the centre of Lille with easy access to shopping car parks, and restauarants. Hotel staff friendly and helpful. Room spacious and light with two french windows giving fantastic views into the Opera House square. Our Privelage Room suffered from lack of coat hanging space and clothes storage. This was acceptable for a short 3 day stay.
frendly staff nice and central for shops no
The decor of the room Because of the age of the building, one can hear every footstep above and next door; that is disturbing.
The hotel rooms are beautiful and the service was good
Room and building were nice as were the staff. The location is excellent. The bathroom of our room (201) was very poor - the tiles were dirty and many in the shower area were missing grouting. Not 4 star, more like 2 star. A good clean, a new shower head and re-grouting of the tiles would have made all the difference.
location rooms need to be refurbished
Arriving on a wet evening the hotels car parking service was an excellent idea.
Good location, close to Rail Stations, which was essential to me wasn't really easy to find it from the first time. Numbers of buildings in Lille are rarely seen and hotel is situated a bit aside of the street. So the main thing is to find KOOKAI shop and hotel is just on the right next to it.
The hotel is newly-renovated - very stylishly - and the superior double room that I had was large and comfortable and overlooked the street leading to Place du Rihour. The hotel's location is fantastic - easy walking distance from the main train and local metro stations and to key sights. Generally, the staff were friendly and helpful, especially the young woman on reception and the housekeeper. The only aspect about my stay that I didn't like was the noise made by the delivery/cleaning trucks that started to arrive in the normally pedestrian-only streets between 6 and 7 am.
Right in the middle of the city. Perfect for a weekend break!
The rooms on the lower floor can be noisy
On arrival the hotel looked strange and when you climbed a set of stairs the reception area was small but the room was very comfortable and quite sizable plus the hotel was well placed for sightseeing, restaurants and shopping
friendly and helpfull staff, flexibility of timetable no elevator, no hangers for towels
It was very clean and in the very city centre No lift and a lot of stairs, not really practical for heavy luggage.
Small, clean hotel in the centre of the city!!!! In tha bathroom there were now hangers to hang on towels etc ...
central location, nicely renovated, nice "salle de séjour" rooms are rather small, but with modern equipment, air-conditioning is used for heating (which worked fine in the room I had)
Very friendly and helpful staff, excellent location. We stayed in the privileged room no 104. As we investigated next day, it was the only room from the Privileged range on the 1st floor that had ridiculously small bathroom. "Small" is actually a massive understatement - the layout was awkward and one needed to do some gimnastics to pass the sink to get to the toilet. Once in place the sink could be used as a head support... Additionally there was a bad smell from drains in the room. This room 104 shouldn't be classed as Privileged. If we were placed in one of the other Privileged rooms with normal bathroom I would give the room high grade.
nothing not up to standard of other hotels for same price in the area
Clean and great location The hotelstaff at night (one man) was very drunk when he was working
We were 12 of us and all extremely happy about the hotel. It was basic but very clean, very confortable and very well located. Moreover the staff was very nice and very helpfull. Breakfast was great too. Really A+++, we'll come back! No. Maybe tea or coffee in the room would be good.
Location, in the centre of Lille, and parking available for 12€ The room was at the 7th floor, the last one under the room, there was a feeling that the space should normally not have been used for a bedroom, there were humidity spots on the roof. The pilows were ok but the matras was deeper in its middle than on the sides. Breakfast was served until 10 am only (on week-end they should be more flexible). I wouldn't mind all this for 70/80€ a night but not for 127€ a night ! But as I said, our room was on the last floor under the roof, maybe other rooms are better.
The staff were exceptional. The location was superb great for shopping.The 24 hour desk was good. The bathroom was so small i had bruising on my body from bending around the sink to wash and pee.
Location was convenient for the City centre. Very convenient car parking Grumpy and unhelpful night staff. Getting two more pillows, which we had already arranged with the day staff, was not organised and the night porter was surly. Bathroom smelled of drains. Tiny lift which only serves 6 of the 7 floors.
We really enjoyed our stay at this hotel. Basic rooms, but very central location with restaurants and central sites on your doorstep. Staff are friendly and english speaking. Large parking building is directly across the street, but you must email them to book as very limited spaces allocated for the hotel. The cot for baby was already set up in our room without having to ask which is a first for any hotel we have stayed in. Would stay again.
Sightseeing, drove to Brugges
Location being extremely close to the centre and it's local facilities Very noisey, not through traffic but other residents as no carpets on floors
The staff were very helpful and very polite and friendly Breakfast was very poor. Breakfast room far too small for number guests. Standard of cleaning was very poor. Litter was on the staircase on our first day or arrival and still there 3 days later when we left.
excellent location near the station and the city center; also very close to Euralille, which is a great shopping center; clean room; good breakfast My room was way too noisy because of the dysfunctional closing system of the window ; I was also very disappointed because the staff at the reception desk was not only unfriendly but also very rude.
Great location, very quiet despite proximity to station. Easy parking underneath. Excellent rooms, clean and functional.
Mattress and pillows very comfortable. Breakfast - scrambled eggs cold. Gluten free choice limited and GF muffins were mouldy. Room temp difficult to regulate.
The hotel was fine but nothing more. The location was the best point Very basic. Bed was bad and breakfast awful.
Not very good location and no car park!!
We liked the location of the hotel. The staff were very friendly and helpful
The check in was simple and the clerk was very efficient, extremely helpful and polite. The rooms were clean and the bed comfortable, and great stay with the hotel located a short walk from the Old Town and the Christmas Market. Wide range available for breakfast, but the hot food offering was limited and cold
Excellent facilities. Very large rooms which were clean and very comfortable. Excellent facilities onsite with bar and good priced restaurant. Internet available. Friendly staff. Good location, only 5 minute walk to center of Lille.
Comfort of the rooms and the vast range of breakfast items
clean modern hotel ,convenient for SNCF/ Eurostar breakfast seemed expensive.
Close to railway station Lille Flandre
hotel 10 min walk from Eurostar station and walking distance of 10 mins to old Lille and all its attractions.It is next to the major shopping centre. . Excellent value for money, staff helful. Room clean. Little bit noisy if windows open at night but quiieter after 1am.
everything sometimes there is problem with the internet
information on access to parking was not available until arrival at the hotel, and was inconvenient
near centre of the city and the principal Gares and shopping center (EuroLille), restaurants......
Having access to Old Lille. Having easy access to shopping mall with supermarket. It would have been better to have two single beds for the 3rd and 4th person rather than a pull out sofa bed
Proximity to the city center, parking facility close to the hotel. no soap or cleaning service was provided during the stay. hair drier was not working. A malfunctioning big industrial fan outside the window provided a nice noise throughout the whole night.
the breakfast area is a bit cramped when full. They had run out of bread when I arrived and couldn't get any more. No public computer.
The freedom of the fridge to prepare and store food for the following day. Near to Euro Station No wash hand basin in toilet, which was slightly small. Noisy room with window open.
The 4 person appartment was spacious with fantastic views. The staff were a bit rude and there was a large cigarette burn in the floor. It also smelt strongly of smoke (although non-smoking specified).
Excellent Apartment and location. Very well furnished/laid out and in pristine condition. Also about the quietest hotel or aparrment I have ever had anywhere ever ...... Eventhough I was not in so much,it was a pleasure to return to such comfort and style and space. Would recommend it to everybody and would certainly opt for this setup again in the future.
The location was amazing. Staff very accommodating and the hotel was of a good standard. Brilliant value for money. Parking was rubbish. Cost us 28 euros for two days as we had to park in the public car park. I suggest leaving the car at home.
Excellent location, literally a stone's throw from the Lille mainland station and only 500 metres from the Lille Europe. Could not have asked for a more central hotel. Room was clean and as described - let's be honest, you are not going to be spending much time in the room in Lille!! Staff were very helpful and spoke great English.
Hotel in very good location breakfast is very small for its price, is better go eat outside
Excellent location and fair price. Overall a good solution for a weekend in Lille
open all hours no problem getting late at night no
Very convenient location between Eurostar station and city centre/Vieille Ville. Pleasant, friendly, helpful staff.
the hotel is perfect situated for people who want to visit Lille by train and want to go shopping and walking in the centre of the town!
Good size room, welcoming Toilet was broken away from wall (an unnerving experience!), No Wi-Fi
the friendleness, the cleanliness, the location we would have liked kettle with tea/coffee in room
good location, friendly staff, in need of mordernisation.
the helpfulness of the staff, the cleanliness. no
Do not accept a room above fifth floor - the lift does not go beyond five
poor access to Wi-Fi network in the room
Very basic and dated room at a premium price.
poor accomodations and style, far too much expensive for the premise
Close to the centre of town and train station Dirty- crap , 50 yeaar old blankets
Went to the Braderie in Lille It was pretty expensive for a small one bed room
Excellent breakfast, great view of the church from the room, majority of staff friendly The shower/toilet which are placed in a kind of partition rather than a separate room - giving minimal privacy