Pros: The personable service of the staff and the location near a swimming beach and some good restaurants. The nice touch of having coffee, fruit, small snacks and candy treats throughout the day. They also have towels, beach chairs and other accessories for the beach available for no cost.Twice during the week the owner made a delicious sweet potato pie with fruit on top. If you're looking for a small boutique inn and not a major change give Garden Island Inn a serious look.
Cons: It was a little difficult to find but once we did the location was convenient to shopping, groceries, restaurants and getting to both parts of the island.
Pros: The staff is extremely friendly and accomodating. We were offered complimentary use of snorkle equipment, beachchairs, towels, umbrellas, sunblock (!) and leisure books. For night we checked out two DVDs (no rental charge) and were given a free bag of microwave popcorn to enjoy with our films!
Pros: Paintings, welcoming staff, sweet potato pie breakfast, gardens
Cons: Close to road and was occasionally noisy
Pros: We liked the location to the beach, and the value for the room. There are restaurants and shopping nearby.
Cons: It took a long time to get luke warm water for the shower, the rooms are small, but you can't beat the value of the rooms.
Cons: We have stayed at your location before and this time we were booked in an ADA room. I was really really upset that our bath tub was not as it was before. No other rooms were available but I was really looking forward to the tub in the rooms we had previously stayed in.
Cons: Not good value for money. Hidden taxes on top of room fee, plus compulsory resort fee on top of that. Go somewhere else.
Pros: Room 1190 and the staff.
Cons: The shower head was low. I,m 6'4" :)
Pros: Pool was great.
Cons: Too many young children.
Pros: We were thrilled to stay put at the Marriott Resort then take day trips throughout the island. Whatever we needed was provided. Convenience was key, access the same. We'll do this again.
Cons: Such a great resort but it is looking a little shop worn in places. But, that comes with popularity and use.
Pros: -Close to Airport
-Huge pool kids love
-Located next to Dukes
-Overall a great choice I've stayed her several times and I'll do it again
Pros: Great location and friendly staff
Cons: Resort fee - we were there during hurricane and could not use all aspects - but still had to aay resort fee
Pros: The pool is amazing! You can't beat it. The hotel is right next to the beach and the rooms are very clean, fresh, and comfortable. No musty smell like another place we stayed at. We loved everything here and we were sad to leave!
Pros: Amazing grounds, and wonderful staff. You'll love the pool and beach. The on-site restaurants were delicious.
Plus, when we mentioned it was our honeymoon, they upgraded our room and even provided a complimentary bottle of bubbly.
Cons: The resort appears to be concerned about vacationers stealing from the hotel. Towels must be checked in and out with a towel card. Failure to turn in a towel card at the end of the stay will result in a $20 fee per card. Our iron was attached to the ironing board via a short cord. This made it very difficult to use. I assume the cord was to prevent me from taking the iron home? This is the first time I've run into issues over towels and irons. Otherwise the resort was okay.
Pros: The pool area is awesome. Several selections for food and cocktails. Free valet available. Daily room service. Lobby is beautiful. We were very happy with the resort.
Cons: The additional resort fees added to your bill at the end. Most of the resorts have it but it was still disappointing.
Pros: We absolutely loved our stay here. The staff were very nice the grounds are completely beautiful and the pools are the nicest we've seen anywhere!
Cons: Not electronic friendly rooms (plugs/USB)
Parents not supervising their children around pool and grounds
Pros: So many pool options
Cons: Non swimable oceanfront
Pros: I liked the free shuttle to and from the airport. There's also a free shuttle from the resort to a shopping center in Lihue. It was helpful to go to the grocery store there and get snacks instead of solely relying on Resort food, which was good but it gets pricey. The property was big and not overly crowded. It was my first time on the Island (February 2016) so I don't know if crowds change during the rest of the year. The staff was friendly and helpful anytime I had requests/questions.
Cons: You absolutely need a car unless you plan to spend the entire time lounging at the resort. I did manage to walk along the beach heading North to Lydgate Park. From there I was able to hike even further North to Kapaa and the Kauai Eastern trail. I absolutely did not mind the walk but it is a looong walk (more than 10 miles). Also, there were a lot of hotel taxes. Not sure how their prices compare to other areas of the island, but I'd look elsewhere when I visit Kauai again. I didn't have a car but there where even more taxes for every night of having a car.
Pros: I liked how friendly all the staff members I encountered were. Everyone seemed truly happy to work there.
Cons: The condition of the room and hallways. So many conditional and cleanliness issues. I mean come on color Xerox room service menu? When it was the Hilton it was a lot better.
Pros: We loved the multiple pools, clean environment, on site restaurants and friendly staff. We would definitely return. The location on the island is excellent too as you are close to multiple towns and equally spaced from the north and west beaches
Cons: Only issue we ran into was the hot water ran out a few times shortly after beginning a shower. Maybe there was a family of 10 next door, not sure. Otherwise, there were no real complaints!
Pros: The pool area and hotel set-up is very nice. The pool area is big enough to accommodate the hotel occupants so the area never seemed crowded. There were always enough pool chairs for anyone who wanted them.
Cons: Our room had 2 pills and a bottle cap on the floor from previous occupants. The carpet edges next to the walls in our room were dirty also.
Pros: Food and drinks were good. The room itself was comfortable and the staff were very friendly. It was convenient to the airport if you have an early flight.
Cons: The beach was not very nice; no room to lay out or go in the ocean. There wasn't even enough beach to walk on. The pool towels were too small. The wifi did not work well at all.
Overall it did not have the Hawaiian vibe we found on the rest of the island.
Pros: I spent a very relaxing overnight at this hotel. Whenever I go to Kauai for an overnight trip, I like to stay here. I am treated very well by the staff. The rooms are spacious and the beds comfortable.
Cons: I wasn't able to get 2 beds.
Pros: We loved being able to watch the whales from the beach in front of the resort.
Having a one bedroom
10% discount at restaurants at adjacent resort
Cons: Needs a remodel
Limited internet service- cut us off a day before we left
Dirty carpet stored under our balcony
No air conditioning in living room area
Inadequate housekeeping services
Fee to use fitness and pool facilities at adjacent resort as of last month
Pros: The room was large and exceptionally clean. Enjoyed the private verandah off our room with beautiful plantings creating privacy. Lovely pool area and continental breakfast. Staff were very attentive and because our room was ready, they were kind enough to let us in much earlier. They have SPECIAL SPECIAL rates for all of Kauau's activities. You'll enjoy this boutique hotel. We'll certainly be back.
Cons: Towels for pool were too small and worn. Fluffy towels are good.
Pros: Very unique, quaint hotel. Clean room, very friendly staff. It was nice that there were washers/dryers on site for laundry
Cons: Slightly off the beaten path, if you care about that (I don't). A/C unit was very loud. I had to shut it off, because it kept waking me up
Pros: Room was nicely appointed with comfortable bed.
Parking was very convenient and the young man who checked us in was very nice.
Cons: AC was so loud that it was impossible to get a good night sleep, even the neighbors AC could be heard in our room. A little better cleaning wouldn't hurt either. My wife dropped an earring and found quite a bit of dust and a sock under the bed.
Pros: Low key relaxed setting in lush gardens. This old style Kauai hotel has air conditioning, large flat screen TV, good shower, local pets to entertain you, continental breakfast and very accommodating staff. We stayed for one night but could have stayed longer.
Pros: The staff was very friendly and helpful. Rooms were spacious and clean. Will stay there again
Pros: Room was very clean.
Cons: Decor was dated and rooms are showing their age, but everything was in working order.
Pros: Mid point from all the attractions.
Cons: Outdated decor and roosters crowing at all times of day. The coffee and complimentary breakfast/snacks weren't on time at the stated 7:30am
Pros: I like our ocean view room, but because it was literally right next to the elevator it was classified as the garden room to offset any noises from the elevator. However, we did not hear any noises even though we are light sleepers. The room was clean, unlimited towels was nice. The calm ocean beach front was excellent, as well as the amazing pool which was opened until 10 pm! The bar was nice too! The king crab buffet was ok for $53, we enjoyed it. Best it was centrally located to both north, south , east and west of island. I had an amazing stay and did not want to leave.
Cons: I wish the bar and pool
Would open until 11or midnight. The room
Services sucks, really expensive for the food you get. Definitely not worth the money. We ordered peppercorn steak $40 and roasted vegetable salad $15? , and porguese soup, all was below average. I hope it was because its 10 pm at night that's why food service was awful, but what's the point of room service if the food is gross regardless of time ordered.
Pros: Location, beautiful island
Cons: We were tricked into a room with a Murphy bed. Super uncomfortable. Also"ocean view" room was a view of a wall
Cons: There were a lot of ants. The AC was quite old and loud.
Pros: Proximity to everything. People were nice. Bed was fairly comfortable. They had coffee in the morning. The landscaping was very well kept up with.
Cons: The back side of the building wasn't very impressive and that is what you see when you drive up. The room was small. Other than that, everything was fine. Parking was a little tight but still sufficient.
Pros: It was so convenient; being in a excellent location. It was very clean and had modest physical replacements to a older quaint hotel. It I is nice to wake up with freshly made coffee in the lobby. Convenient parking. Quiet location for a good nights rest. Great price for modest hotel. Considerate staff
Pros: I liked how quiet it was for the overall stay.
Cons: I had to wait till 3pm to check in when I stated I would be there before noon.
Pros: The staff were very friendly and room service was available when requested. The price was pretty great as well. A good hotel for someone staying for a few days.
Cons: There was an ant problem in the bathroom, mold on the bathroom ceiling, and my floors appeared as though they haven't been swept in a while. It would have been nice to have breakfast available too.