Would you like to save as your currency permanently or for this visit only?
We spent 2 nights there our room service person didn't come to late in the day so we didn't get any cleaning done and we had to call for extra towels . And waiting in a long line to check in was awful after traveling.
I've always wanted to stay here. The architecture makes it stand out from all of the other casinos. I mean, you can't really top a pyramid. The furnishings in the room were all up to date. The room was easy to access and parking was also easy. I would definitely stay here again. The carpet in the hallways should be updated. The HVAC system needs to do a better job of filtering out all of the smoke from surrounding rooms and the casino. Some of the outlets in the rooms need to be replaced; my phone charger kept falling out of the wall outlet. The tram is slow and its announcements need to tell you the next stop. An indoor pool and hot tubs would be a huge plus.
Was nice being next to Las Vegas strip. Did not appreciate the hidden fees they charged me for at Luxor, rooms didn't have fridge or microwave, I've had better rooms for half the price, but I guess that's what you pay for location. You won't see me their again that's for sure.
Good value for the money. Rooms could use an update.
The place was amazing Love to The staff that cleaned my room stole $320 from my room we left it on the table for a joke and sure enough she stole it
Cheap, backstage deli was good Bed comfy, view was good Very smelly everywhere but I did get used to it. No fridge or microwave in room, very tiring to eat out every meal
The LUXOR is a BIG, Fabulous place! You can literally find about anything inside of those walls from dining to shopping to entertainment. This is, of course, in addition to the Casino. My favorite place to eat was the Backstage Deli. The food prices were the most reasonable of any place in the Luxor. The food at this establishment was wonderful and the portions were huge! The staff was very courteous and professional each time I was there. As I understand, it is open 24 hrs. I would recommend this eatery to everyone. The room was neat, clean, and made up each day at a repeatable interval. I liked that. The Luxor is a bit on the expensive side, but it is a Vegas icon which I imagine allows for some of the pricing strategy. I did not care for the stench of cigarette/cigar smoke in the casino/main floor area. From the moment you step into this area, that stench can be a little more than overwhelming as it stays on your clothes and in your hair after you leave. Surely an organization with the amount of resources at its disposal as the LUXOR can effectively devise a solution to remedy this problem. Although I understand that the management philosophy is to keep people in the casino rather than in their rooms, the room still needs a refrigerator in it. I found this omission to be rather inconvenient.
The bed was extremely uncomfortable. The heater/fan in the room did not work well and was extremely loud. My reservations were lost and while they located the reservation no one apologized to me or even talked to me. I was just told to wait which took over 10 minutes. The restaurants are ok at best. They are not hip or anywhere near other restaurants at other hotels.
Nothing Smelled, gross, dirty, bad staff, horrible room
all the Staff were so helpful in directing me to the right spot. Very friendly, even being so busy. Very clean rooms, great shower with lots of water pressure. Loved the deep bathtub ! The Buffet was wonderful, many choices of food and it was well stocked and kept very clean. We will definitely stay there again. No coffee maker, microwave or fridge in the room.
Cannot deny that the overall offering is a great value. Mrs. Donna at the registration desk was wonderful. Public House staff were all excellent and greeted us every time like we have been here many times over. Showing its age. I need of an overall facelift. Common areas seem to be kept up well however the elevators, hallways and rooms are quite worn. I did have an issue in the deli. in line waiting for my order #98. #94-97 (persons unknown to me) we were all standing there waiting, Everyone took 1 step forward and received their orders without hesitation. #98 she recoiled and pulled the order back and asked me for my receipt! Why did you not ask anyone else for their receipt, we have all been standing here for 5+ minutes? I guess 'I' looked like the sandwich thief that they have been alerted to!
They tried charging me extra money at every turn, the rooms are old and outdated, no fridge in any of them, the staff was horrible from the front desk people to the maids, everyone had attitude. I could have paid way less and gotten a better hotel by going to say The knights inn rather than spending my money at that place. I will never stay at the Luxor again. The pool closed early, the hot tub was Luke warm at best. They need new management.
I liked how the restaurants were in the same area, so you don't have to walk from one part of the casino to the other when looking for one to eat at. I didn't like that there was a fee for late check out.
Nothing in particular Booked and prepaid for 2 rooms, but hotel could only find 1 room when I checked in, they promised to fix the problem. But I was still charged for another room when checking out, in addition, my credit card was charged for more than $600 for items I didn't recognize. I was told the charges would be canceled and refunded, but it's really a frustrating experience!
Room was nice and staff were helpful. Room was cold, and even after setting up the thermostat, the bathroom remained freezing.
Friendly staff Resort Fee's
Our rooms at the Delano were nice and clean After me and my family ate at the Mandalay Bay Breakfast Buffet we got really bad food poisoning from the Spinach in our omelets, we were in ER to rehydrate and are still sick to this day, That is the only thing that my father and I ate that was alike and we were tested for food poisoning and yes that is what we had and the only place we ate in 24 hours prior to sickness :(
Pools atmosphere cleanliness views Hidden fees I did not expect High price of food each time
Loved the well appointed room and our fabulous view of the strip. Really comfortable beds and lovely sheets and pillows. Staff was friendly and room service was surprisingly quick - especially for super bowl weekend. We had a problem with the water at first- it was scaldingly hot and we couldn't take a shower. Engineer had to come and run all the hot water out of cold line in the tub. Then we could shower- with the tub still running! next day it worked and then it happened again- but we now knew how to get it to work. Apparently the whole bottom half of hotel was affected. The gym didn't have any weights under 10 lbs. gym could definitely be improved a bit. All pools were closed. Guess cuz it's February. Don't know if there were any hot tub options.
I tried to cancel my stay and it was 36 hours before I was going down and I was told I was not able to do it so I lost out on $100 and I'm not happy about that I will no longer be coming down to the Mandalay Bay to stay there that is ridiculous that I cannot get my money back specially with it being 36 hours so I was going to be there
Quiet, nice staff Expensive sundries in the convenience store, but that's vegas
Nice hotel to stay
Great room. Clean and gorgeous contemporary decor. Very helpful staff. $5 for a tiny box of Cheezits at the gift shop. Also, spending almost $4 for a bag of M&Ms. They should at least put prices on the items so it's not a big surprise when you are already at the register.
The only real negative experience we had at the hotel is the room was not clean upon check-in. I'm assuming the long blond hair was left from the previous guest. If your concerned about the distance to other parts of the strip, you can take the free tram to the Luxor/Excalibur and walk to the Monte Carlo and take another free tram to the Vdara which sits behind the Bellagio (center strip). You can also walk across the bridge from the Excalibur to the MGM and take the $$ monorail further down the strip.
Very clean, high-end, sleek, modern hotel and rooms. Lots of amenities. Access to all Mandalay Bay facilities. Easy check-in, check-out, parking. Rental costs at pool (at MB) for various items were entirely too expensive, even for Las Vegas (what was that resort fee for if you have to pay for seats at the pool?) Very long walk to pool and have to walk through casino to get to all pools.
The place is beautiful... That you didn't have plenty of options for allergies and the waiter was no help in suggesting alternatives.
The hotel was extremely clean, really nice and modern. Loved how each room had a tv...including the bathroom. Shower was very very nice, tub huge, mini fridge was convenient, lots of space and great view from room. Staff was super friendly and bar downstairs was very nice...smelled great too. Elevators were quick & always available I hated that I paid $225 a night and it didn't even include free coffee in the room!! Everything was more expensive like the restaurant downstairs and valet charged for parking. $18 per day is ridiculous when I'm spending all kinds of other money at the hotel & casino. Even if we didn't valet, it was $10 per day to self park. Absolutely ridiculous.
Room luxury, ambiance, calm and price Staff, charged twice for parking, they didn't have our room upon arrival... and wanted to "upgrade" us with a room with an appointed bed...
We were upgraded to a suite and it was beautiful. Had the best time! Staff was pleasant and accommodating. We will be back!!
Overall, liked the cleanliness and updates of the rooms in the Delano. Staff very friendly and courteous. Bed was comfortable. Liked the tech upgrades with USB and VGA connections! Bathroom fixtures could use some updating: no rainfall or side jets in shower, no bath gels/shower gels/lotions whatsover. Thank goodness I had my own!
My husband and I stayed here before but it was known as the hotel. It was great then and even better now! The property is beautiful. It smells wonderful In the lobby. And the bartender makes awesome dirty martinis! N/a
The room was fabulous! I was expecting it to be small but I was surprised by seeing that we had 2 separate rooms, 3 Tvs (one in the bathroom), wet bar and 2 toilets. The suite felt like a modern apartment. Couple of electronic devices were not working. The iPhone docking station would not work,the weighting machine was busted (minor items) The biggie was the shower, good layout but the water pressure was weak! Better shower would have made the stay even more enjoyable. Also didn't like that there was no complimentary tea or coffee in the room. When you pay $30 a day resort fee on top of the booking you come to expect such basic amenities.
great place. A real nice place on the strip Awful / no view
On of my favorite places to stay in Vegas
The room is amazing and is the best part about this hotel. The front desk staff was unhelpful and almost ruined my trip. Checking into the hotel took over an hour and they initially charged my card an extra hundred dollars for not honoring my reservation.
Classy, swank Didn't realize it was a dog friendly hotel. I wish I would have had the option to be on a non-dog floor. Difficult to find pool.
Service was impeccable, room was well kept, with furniture like new, amenities and pools were well worth the price when compared to other hotels on the strip. This was a hotel with class and manners. Some noise from party pool across the beach could be heard in the room on 37th floor, it was muffled but still fairly audible.
I liked that it was part of the bigger Mandalay bay hotel but seemed separate. It's own lobby and entrance made it seem small and cozy. My friends complained about how loud mandalay bay was. four seasons was just right
I like the simple process of checking into the Four Seasons in Las Vegas. No forced march through a smoke filled casino. Staff was fantastic.
Good location, comfy beds. A bit of a nice departure from Casinos, and partitioned away from Mandalay, which it shares a building with. It's kind of like everything else in Vegas...a cheaper facade of the real thing. Staff isn't engaged like at other Four Seasons, dirty common areas (room was immaculate), and things just aren't quite "on point" for a place of this caliber.
The room was great and the entire hotel staff was awesome!
Elegant, clean, nonsmoking property makes for great air quality, attentive service, beautiful room and beautiful public areas Can't think of s thing
Great service. Exactly what you would expect.
The room was well decorated and the beds were very comfortable The quality of the experience and service was poor. The staff was poorly trained-- it definitely did not feel like four seasons level service. I later learned that it is a franchise and they operate quite differently from the other hotels.
Dinner at Charlie Palmer Steakhouse was HORRIBLE.
Non-gaming hotel meant no exposure to smoke filled casinos during check-in or for lunch/dinner. Extremely friendly staff cognizant of our visit to celebrate my boyfriend's birthday. They sent up a sweet birthday dessert. Accommodating with non-allergic pillows and duvet. Surprised no chocolate with turn down service and no slippers as well.
An upscale and quiet Vegas experience. Exactly what I was looking for.
The hotel was quiet - much quieter than Mandalay Bay, which is what we were looking for. The room was very nice and very clean. Staff was friendly and helpful. Overall a very pleasant stay at the Four Seasons! Nothing!
It is right in front of the Mandalay Bay
It was quite central and close to the attractions. It was really dirty, with a lot of beetles around, the beds were broken and the owner what me to pay an extra on the amount even if I had the riceve of the price with me!!!
close to mandalay bay convention center cockroaches... gross!
it was perfectly on the strip without being a casinò. it has a pool and its parking is enough for one car for room. there wasn't a coffee machine nor the hairdryier
appreciated being able to get out easily compared to resorts that are too big. I like older places, this was very functional/practical. liked the wood floors, roomy but in need of updating. clean enough. bed was comfortable. too pricey for what you're getting. needs some TLC. update the place, great location though.
The location to the airport and the strip are pretty good. As for the room, think any American movie where there has been a person on the run from the law hiding out, with drug dealers or other types of baddies busting in and shooting everyone up and you'll get the picture. So I guess the atmosphere of it being a quintessential budget American hotel is maybe a positive too (depending on how you look at it!)! I've stayed in cleaner, better well-maintained motels in my time. It wasn't the most restful nights sleep, though I guess you get what you pay for!
Location is decent Smelled extremely strongly of cigarettes, and I'm not a picky customer.