worsrt experience ever traveling.
Cons: First Latam app did not let me check in (online). when I got to the counter on the airport (3 hours before the flight) they told me the flight was overbooked so I was not going to be able to get in that flight. I bough my ticket with months in advance, It is inadmissible this happens. Supervisor Alejandra at the airport was rude and did not want to assist on this matter. Finally they put me on standby and i got into the plane, but the nightmare did not end there. I checked 2 suitcases, and one of them did not arrived, so i reported that in Miami, and they told me the suitcase was still in Bogota but they will send that through Fedex. Today I got the suitcase and it is broken. I will never fly with LATAM again and would not recommend it to anyone.