Overview

Hotel Shangri-la Kota Kinabalu
Best Housekeeping Staff

75 Bandaran Berjaya, Kota Kinabalu 88819, Malaysia
+60 8821 2800

AED 151+

Overall guest ratings

8.3/10 Excellent
Based on 2,400 reviews

Review highlights

  • 9.5
  • 8.9
  • 8.5
  • 6.5

Good to know

  • Clean rooms
  • Good accessibility by car

Nearby

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    About

    Hotel Shangri-La Kota Kinabalu is just 4.7 mi (7.6 km) from the airport and offers a shuttle. For a bite to eat, guests can check out Tivoli, which serves Asian cuisine and is open for breakfast, lunch, and dinner. There's a bar/lounge, and rooms offer minibars and room service.

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    Amenities

    • Free Wi-Fi
    • Business centre
    • Internet
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Storage available
    • Non-smoking rooms available
    • Concierge service
    • Facilities for disabled guests
    • Laundry facilities
    • Pets not allowed
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.3 Excellent
    Based on 2,400 reviews
    • 9.5 "Excellent value."
      9.6 "96% were happy with the price."
    • 8.9 "Location is great."
      9.4 "94% liked the proximity to shopping."
      8.4 "Easily accessible by car, said 84%."
      8.8 "City centre within easy reach, said 88%."
      8.3 "Great parking, according to 83%."
      9.9 "99% enjoyed the restaurants & bars nearby."
      9.7 "Near to public transport, according to 97%."
      9.9 "Good access to the airport, said 99%."
      10.0 "100% thought parking was inexpensive."
    • 8.5 "Generally very clean."
      8.3 "83% said rooms were clean."
      9.1 "91% thought it was clean."
    • 8.5 "Great service."
      9.4 "94% found the staff to be very friendly."
      9.6 "Housekeeping was great, according to 96%."
      8.0 "80% were happy with the room service."
      8.8 "Management was excellent, said 88%."
    • 8.3 "Breakfast is good."
    • 6.5 "Rooms are ok."
      5.2 "For only 52%, the bathroom was ok."
      6.8 "Cleanliness of the bathroom was average, said 68%."
      5.7 "57% thought the bathroom was big enough."
    • 4.5 "Internet is poor."
      4.4 "56% said the wifi quality was bad."
    • 4.3 "Vibe wasn't good."
      1.8 "82% criticized the unstylish hotel."
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    Overall rating

    8.4 Excellent
    Based on 983 reviews
    • 9.5 "Excellent value."
      9.4 "94% were happy with the price."
    • 8.9 "Location is great."
      9.3 "93% liked the proximity to shopping."
      8.4 "Easily accessible by car, said 84%."
      8.7 "City centre within easy reach, said 87%."
      8.6 "Great parking, according to 86%."
      8.6 "86% liked the proximity to sightseeing."
      9.8 "Near to public transport, according to 98%."
    • 8.8 "Great service."
      9.3 "93% found the staff to be very friendly."
    • 8.5 "Breakfast is good."
    • 8.3 "Food is delicious."
      9.4 "94% were happy with the price."
      9.5 "95% enjoyed the fish/seafood dishes."
    • 6.4 "Rooms are ok."
      5.6 "For only 56%, the bathroom was ok."
      6.8 "Cleanliness of the bathroom was average, said 68%."
    • 4.9 "Vibe wasn't good."
      2.0 "80% criticized the unstylish hotel."
    • 4.3 "Internet is poor."
      4.1 "59% said the wifi quality was bad."
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    Overall rating

    8.6 Excellent
    Based on 983 reviews
    • 9.7 "Excellent value."
    • 8.9 "Generally very clean."
      8.7 "87% said rooms were clean."
      9.2 "92% thought it was clean."
    • 8.7 "Breakfast is good."
    • 8.6 "Location is great."
      8.3 "Easily accessible by car, said 83%."
      9.5 "95% liked the proximity to shopping."
      9.0 "City centre within easy reach, said 90%."
      9.8 "Near to public transport, according to 98%."
      8.2 "Great parking, according to 82%."
      9.9 "99% enjoyed the restaurants & bars nearby."
      9.9 "Good access to the airport, said 99%."
    • 8.4 "Food is delicious."
    • 6.1 "Rooms are ok."
      5.2 "For only 52%, the bathroom was ok."
      5.8 "58% thought the bathroom was big enough."
    • 4.8 "Internet is poor."
      4.7 "53% said the wifi quality was bad."
    • 4.1 "Vibe wasn't good."
      1.6 "84% criticized the unstylish hotel."
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    Overall rating

    8.2 Excellent
    Based on 96 reviews
    • 9.5 "Excellent value."
    • 9.1 "Terrific location."
      9.5 "95% liked the proximity to shopping."
      8.5 "Great parking, according to 85%."
    • 8.7 "Great service."
      9.5 "95% found the staff to be very friendly."
    • 8.7 "Generally very clean."
      8.5 "85% said rooms were clean."
    • 8.4 "Food is delicious."
    • 6.6 "Rooms are ok."
      5.1 "For only 51%, the bathroom was ok."
    • 3.8 "Vibe wasn't good."
      1.6 "84% criticized the unstylish hotel."
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    Overall rating

    8.4 Excellent
    Based on 336 reviews
    • 9.5 "Excellent value."
    • 8.9 "Location is great."
      8.3 "Easily accessible by car, said 83%."
      9.3 "93% liked the proximity to shopping."
      8.7 "City centre within easy reach, said 87%."
    • 8.8 "Great service."
      9.4 "94% found the staff to be very friendly."
    • 8.6 "Generally very clean."
      8.6 "86% said rooms were clean."
      8.9 "89% thought it was clean."
    • 7.9 "Good breakfast."
    • 7.0 "Nice rooms."
      5.2 "For only 52%, the bathroom was ok."
    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Clean rooms"
    "Good accessibility by car"
    data provided by TrustYou

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