Overview

Renaissance Kota Bharu Hotel

Kota Sri Mutiara, Jalan Sultan Yahya Petra, Kota Bharu 15150, Malaysia
+60 9746 2233

AED 210+

Overall guest ratings

7.9/10 Good
Based on 539 reviews

Review highlights

  • 8.6
  • 8.4
  • 8.1
  • 4.8

Good to know

  • Comfortable beds
  • Friendly service

Nearby

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    About

    Experience the rich Malay culture at Renaissance Kota Bharu Hotel, a Marriott Luxury & Lifestyle Hotel and the city's only five star international class hotel with premier convention and wedding venue. Conveniently located in the heart of Kota Bharu's commercial and shopping district and only 12km from Sultan Ismail Petra Airport. For business or leisure traveler, the 298 spacious accommodation rooms and suites provide world class service and facilities including High Speed Internet, two Executive Floors with dedicated Club Lounge, Business Centre, wireless meeting rooms with Grand Ballroom, an on-site event management to create exhibitions, conventions, meetings and most extravagant weddings. The Renaissance Fitness Centre is Kota Bharu's largest gymnasium equipped with latest fitness equipment, steam rooms, sauna, and an outdoor swimming pool.

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    Marriott V2

    Amenities

    • Wi-Fi
    • Parking
    • Fitness centre
    • Business centre
    • Car hire
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Outdoor pool
    • Restaurant
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Non-smoking rooms available
    • Facilities for disabled guests
    • Concierge service
    • Laundry facilities
    • Child pool
    • Express check out
    • Cable or satellite TV
    • Coffee shop
    • Sauna
    • Internet (surcharge)
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall rating

    7.9 Good
    Based on 539 reviews
    • 8.6 "Great service."
      9.5 "95% found the staff to be very friendly."
      7.2 "72% said the reception staff was great."
      8.3 "83% thought the service was very professional."
    • 8.4 "Location is great."
      9.5 "95% liked the proximity to shopping."
      10.0 "City centre within easy reach, said 100%."
    • 8.1 "Very good internet connection."
      7.3 "73% said the wifi quality was great."
    • 6.6 "Breakfast is mediocre."
    • 5.6 "Average value."
    • 4.8 "Rooms are not good."
      4.1 "59% said rooms were dirty."
      1.0 "90% complained about the bathroom."
      1.2 "88% thought they were poorly maintained."
      0.0 "100% said the bathroom was dirty."
      0.0 "For 100%, the rooms looked old."
    • 4.0 "Not very clean."
      4.1 "59% said rooms were dirty."
      3.6 "64% thought it was rather dirty."
      0.0 "100% said the bathroom was dirty."
    • 3.7 "Vibe wasn't good."
      1.3 "87% criticized the unstylish hotel."
      4.6 "For 54%, the lobby entrance was sub-standard."
      4.5 "Unfriendly atmosphere, according to 55%."
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    Overall rating

    8.0 Good
    Based on 150 reviews
    • 8.5 "Great service."
      9.4 "94% found the staff to be very friendly."
      7.2 "72% said the reception staff was great."
    • 8.2 "Location is great."
    • 7.0 "Good breakfast."
    • 4.7 "Bad amenities."
      4.7 "53% thought the building wasn't nice."
    • 4.6 "Rooms are not good."
      3.8 "62% said rooms were dirty."
      1.1 "89% complained about the bathroom."
    • 3.7 "Not very clean."
      3.8 "62% said rooms were dirty."
    • 3.6 "Vibe wasn't good."
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    Overall rating

    7.7 Good
    Based on 247 reviews
    • 8.7 "Great service."
      9.6 "96% found the staff to be very friendly."
    • 8.3 "Location is great."
      9.6 "96% liked the proximity to shopping."
    • 6.6 "Average comfort."
      6.9 "Beds were acceptable for 69%."
    • 6.4 "Breakfast is mediocre."
    • 5.2 "Average value."
    • 4.7 "Rooms are not good."
      1.2 "88% thought they were poorly maintained."
      0.9 "91% complained about the bathroom."
      4.1 "59% said rooms were dirty."
    • 4.2 "Not very clean."
      4.1 "59% said rooms were dirty."
    • 3.7 "Vibe wasn't good."
      1.3 "87% criticized the unstylish hotel."
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    Overall rating

    8.5 Excellent
    Based on 53 reviews
    • 8.7 "Great service."
      9.6 "96% found the staff to be very friendly."
    • 8.5 "Location is great."
    • 4.9 "Rooms are not good."

    Overall rating

    8.0 Good
    Based on 86 reviews
    • 8.8 "Great service."
      9.6 "96% found the staff to be very friendly."
    • 8.5 "Location is great."
    • 7.1 "High comfort."
      7.6 "76% said the beds were comfortable."
    • 6.8 "Food is average."
    • 4.9 "Rooms are not good."
      3.4 "66% said rooms were dirty."
    • 3.8 "Vibe wasn't good."
    • 3.6 "Not very clean."
      3.4 "66% said rooms were dirty."
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    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Comfortable beds"
    "Friendly service"
    data provided by TrustYou

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