Overview

Omni Jacksonville Hotel
Best Food

245 Water Street, Jacksonville, FL 32202, United States
+1 904 355 6664

AED 412+

Overall guest ratings

8.5/10 Excellent
Based on 939 reviews

Review highlights

  • 8.7
  • 8.3
  • 6.2
  • 5.2

Good to know

  • Nice building
  • Friendly service

Nearby

    show all

    About

    Location. This Jacksonville hotel is within one-half mile of the Jacksonville Symphony Orchestra, Jacksonville Landing, the Jacksonville Museum of Modern Art, and the Museum of Science and History.

    Hotel Features. Omni Jacksonville Hotel has an outdoor pool and a 24-hour fitness facility. A complimentary shuttle within 2 miles (3.2 kilometers) of the hotel is offered. Business amenities include a business center, and multiple event spaces. Free WiFi is available in public areas. Omni Jacksonville Hotel has a restaurant, a bar/lounge, and a coffee shop/café. 24-hour room service is available.

    This property welcomes dogs for a fee.

    Guestrooms. Amenities featured in guestrooms include bathrobes, coffee/tea makers, and minibars. Guestrooms have digital televisions with premium channels and pay movies. Business-friendly amenities include multi-line phones, wireless Internet access (surcharge), and desks. All rooms are nonsmoking.

    Less More
    Hotels.com

    Amenities

    • Fitness centre
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Concierge service
    • Business centre
    • Internet
    • Wi-Fi
    • Laundry service
    • Meeting/Banquet facilities
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • ATM on-site
    • Cribs available
    • Gift shop
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Coffee shop
    • Long-term parking (surcharge)
    • Parking (surcharge)
    • Storage available
    • Wedding services
    • Terrace/Patio
    Less More
    Reviews

    Guest reviews

    Overall rating

    8.5 Excellent
    Based on 939 reviews
    • 8.7 "Great service."
      9.3 "93% found the staff to be very friendly."
      8.8 "88% said the reception staff was great."
      8.8 "Lovely bar service, according to 88%."
    • 8.3 "Food is delicious."
      8.2 "82% loved the menu selection."
    • 8.0 "Amenities are good."
      7.9 "79% thought the building was wonderful."
    • 7.9 "Good location."
      9.4 "94% enjoyed the restaurants & bars nearby."
      8.6 "86% liked the proximity to shopping."
      10.0 "City centre within easy reach, said 100%."
    • 7.2 "Good cleanliness."
      8.8 "88% thought it was clean."
    • 6.2 "Rooms are ok."
      6.7 "Only 67% said rooms were clean enough."
      6.2 "Beds were acceptable for 62%."
      5.4 "Only 54% thought the shower was ok."
      5.7 "For only 57%, the tv was ok."
    • 5.2 "Average value."
      6.6 "66% thought it was adequately priced."
    • 5.2 "Internet is average."
      6.6 "66% thought it was adequately priced."
    • 4.6 "Breakfast is below average."
      4.1 "59% said the breakfast was too expensive."
    View all review categories

    Overall rating

    8.6 Excellent
    Based on 525 reviews
    • 8.7 "Great service."
      9.1 "91% found the staff to be very friendly."
      8.1 "81% thought the service was very professional."
      8.7 "87% said the reception staff was great."
    • 7.5 "Good location."
    • 7.3 "Good cleanliness."
      9.0 "90% thought it was clean."
    • 6.2 "Average comfort."
      5.8 "Beds were acceptable for 58%."
    • 5.3 "Rooms are ok."
      5.8 "Beds were acceptable for 58%."
      6.7 "Only 67% said rooms were clean enough."
    • 5.1 "Average value."
    • 5.0 "Internet is average."
      3.5 "65% said the wifi quality was bad."
    • 4.5 "Breakfast is below average."
    View all review categories

    Overall rating

    8.7 Excellent
    Based on 187 reviews
    • 8.7 "Great service."
      9.2 "92% found the staff to be very friendly."
      8.7 "87% said the reception staff was great."
    • 8.1 "Location is great."
    • 7.1 "Good vibe."
    • 5.9 "Rooms are ok."
      6.1 "Beds were acceptable for 61%."
      6.2 "Only 62% said rooms were clean enough."
    • 5.2 "Average value."
    • 4.9 "Breakfast is below average."

    Overall rating

    8.2 Excellent
    Based on 178 reviews
    • 8.8 "Bar is amazing."
    • 8.6 "Great service."
      9.4 "94% found the staff to be very friendly."
    • 7.8 "Good location."
    • 6.3 "Rooms are ok."
      6.3 "Only 63% said rooms were clean enough."
      5.7 "Beds were acceptable for 57%."
    • 5.4 "Average value."
      6.4 "64% thought it was adequately priced."
    • 5.2 "Internet is average."
      6.4 "64% thought it was adequately priced."

    Overall rating

    8.6 Excellent
    Based on 46 reviews
    • 8.8 "Great service."
      9.4 "94% found the staff to be very friendly."
    • 8.0 "Location is great."
    • 7.3 "Good cleanliness."
    • 7.2 "High comfort."
    • 6.2 "Rooms are ok."
    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Nice building"
    "Friendly service"
    data provided by TrustYou

    Recent reviews

    Find reviews that mention
    large conference
    friendly staff
    location was perfect for the event
    valet to front desk
    light fixture
    valet parking
    jacksonville
    loud partiers
    responsive to my issues
    view of the river
    functional and the bathroom
    desk valet
    parking lot shady
    self-parking day
    free parking valet
    More
    More

    Photos
    Map

    Map

    Close