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First class. exceptional place and one of a kind inside the park. Expensive, and during a big storm the rain came into the room from the balcony.
The view from our room was magnificent and this is what you come for after all. Although this hotel is expensive, it is well worth it on this basis. If you can go when there is a full moon, there are night walking tours of the falls which must be fantastic. A pity the musician in the restaurant found it necessary (although they maybe they were requests) to play Beatles and Frank Sinatra on the local harp - otherwise his playing of the music of the area was great.
one-of-a-kind location, friendly staff,
Location, location and location. The only hotel within he Argentina side of the park The hotel knows they have you - the food is awful, facilities old and even the store sells cash only while selling fake handbags and Oreos. Unless you usually sell LV bags next to Pert Plus.
The location is fantastic both for the views and the start of all the trails. The staff were all very helpful. There is a travel desk in the hotel and the main park reception is only a short walk, making it easy to organise activties. The pool was really nice. Remember your sunblock and bug spray when out on the trails. The hotel is more expensive than others of a similar quality in Argentina but you are paying for the location.
Great location inside Iguazu park.
Hotel needs upgrade . Too expensive fir the hotel conditions
nice location, inside the park, get to enjoy the fall one hour before other tourist arrive. The hotel is over price, next time will stay outside the park for 70% less and stay longer, enjoy more days in Iguazu Falls.
The location was great. It was the only lodging within the park. You can get an early start on seeing the falls, before the masses of tourists arrive. The entire hotel needs an interior renovation. The rooms were dated and tired looking and were equivalent of a 3.5 star hotel.
location. outdated and expensive for an angentinian hotel.
Like they say in real estate -- location location location. The park was extremely busy the day we arrived even at closing time. The next morning, however, we were able to enter the park before the public arrived. It was wonderful to walk the trails and enjoy the scenery (instead of standing in lines of people taking "selfies"). The Sheraton is expensive, yes. But the bed was comfortable and the pool area was very nice. The price of the hotel! But I made the choice so we could stay in the park. We also had a language barrier when we ordered our meal. Still, we enjoyed looking at the falls on the balcony as we struggled to make our meal choice understood.
Excellent location if travelling without car. Bus station at only 100mts. Breakfast with plenty of things but not good quality.
right in town, close to restaurnts I want a refund. AC did not work, was old, elevators not working and a bus parked out front frpm 0600 hr woke me up with its engines and people yelling to get on.
Every thing was ecxellent, from the stuff that were very helpfull to the room that was more then I eccepted, the location is In the town but you feel like in an abended resort, Recomend this hotel with all my haert! The only thing that was unplesent is that the hotel chage huge comission on every thing that you order that not include in the hotel price, for example taxi to the Iguazu falls that the hotel asked for 180$, out side of the hotel in the taxi stand, they ask for 80-100$ (Peso)
English speaking and helpful front desk staff. Decent buffet breakfast included. Very spacious room. Our room looked over entrance and was noisey early in the morning with tour buses idling and voices of loud travellers.
The location was great and many stores and restaurants were within walking distance of a few blocks, I suppose it's on the edge of what they'd consider as downtown Puerto Iguazu. It was also very conveniently located across the street from a cab spot so getting a taxi was very quick and easy. All the mosquitoes of which the Hotel had nothing in place to deter them away from the pool area so it was very difficult and uncomfortable to enjoy the pool area and bar during the evenings. The jacuzzi was also cold so I didn't understand why it was even there just spraying jets of water on the top and with no one using it, good thing the pool was fairly warm so it was somewhat comfortable and good to get a break away from the nasty mosquitoes.
excellent breakfeast and dinner (buffet), friendlines of the staff,
We enjoyed our stay immensely. The rooms were large and the beds were very comfortable. The hotel's location was convenient for restaurant options and most importantly for access to the buses that take you to Iguazu Falls. The included breakfast was full of options and the coffee was plentiful. I would highly recommend this hotel and will be staying here on a return visit next year.
Good location, helpful staff, nice lobby for lounging. Handy to restaurants and shops and bus terminal. Good advice at desk regarding tour options. A it over priced and breakfast could be improved, but given location it's to be expected.
The hotel is in a nice position, practically opposite the bus station in Puerto Iguazu, has easy access to the falls (20 mins by bus) and the town of Puerto Iguazu itself is laid back and calm. The hotel is in good condition, the rooms are reasonable size, and I was lucky enough to have a balcony overlooking the gardens and swimming pool
Location close to bus station & main street. Staff helpful with good English. Very good buffet breakfast. Good value restaurant. Room very basic. Extensive mildew on ceiling. Not acceptable for 4* hotel. Jacuzzi full of leaves.
very helpful staff, lovely room, beautiful gardens, nice pool, good restaurant, great location listening to unreasonable guests being rude to patient reception staff
The room was realy big the breakfast
The location was incredible. We loved the room and the grounds were amazing.
A very well laid out hotel set in a secondary rain forest with wooden walkways to the bungalows set apart in the forest. The big fireplace in the reception room is a great place to sit and read a book or drink some red wine and warm up. The location is very convenient on the way to the falls (on the Arg side) and a short cab ride to the restaurants in Peurto Iguassu. The wireless did not work from the rooms as the signal was too weak, but it was available in the reception area. The staff could have been more informative on available options for eating out and tours etc. They have been very helpful sorting out issues with luggage left behind since we checked out.
Something a little different from the usual generic hotel. it was in a beautiful setting set in natural forest with small wooden lodges linked to the main lodge by wooden trails all very well lit .We had our own private veranda completely surrounded by trees and plants. there was lots of space in the room (2 large double beds) The pool was very clean and peaceful. Breakfast in the main lodge was plentiful and delicious. The staff were friendly and helpful with all our enquiries. They have their own restaurant but town is only a few minutes away by taxi.
It was a very comfortable log cabin experience in forest like surroundings. The hotel was decorated with wooden ornaments, like tree branches as candelabra, that made it unusual, almost native. So this hotel is for people who want an "adventure¨ hotel, it is not really a 5* hotel in terms of luxury or services. The breakfast was varied and good for hotels in Argentina. There was no sauna (steam room) which would have been nice in winter.The swimming pool was not heated and freezing cold in the winter so not much to do there in the evening.
Hotel is unique, has hammocks on porch of each room and walkways in the jungle. Also a great breakfast. Taxi to Falls costs more than published, but not outrageous.
Lovely lodge, not far from Iguazzu Falls. The main building was wonderful and full of character. Winding decked paths through the rainforest surround lead to the room blocks tastefully hidden among the trees. The rooms are natural and roomy. Nice walks in the ground and a lovely pool. We would return.
Each guest room complex only has 2-4 units in the rain forest. The walkway to your room and the window views will be amazing. A chance of a lifetime. However, the room itself has all the luxuries of a full service hotel. Live entertainment was an unexpected bonus. Internet service in the guest rooms would be nice since a walk to the computer room in the rain could be a slight problem.
I loved the hotel, particularly due to its location. It is in the middle of the rainforest, lush, green and beautiful. The breakfast is excellent with plenty of fresh fruit, juices, fresh bakery etc. We also did the jungle fly - which was absolutely awesome and great fun! I think the hotel has a really high standard and is fantastic value for money. Nothing to complain about, we had an excellent time!
Clean and friendly staff Swimmingpool water, dirty and hot (same as air temp.) Room entrance doors difficult to close, resulting in a lot of noice throughout the hallway especcially in morning and evening. Laundry prices are in us dollar!!! All other prices in pesos. This made our stay more expensive than expected
hotel staff & services
Location was good. The staff was very helpful. Breakfast and evening meals were good and it also had a good holiday vibe and particularly loved the front porch area. The bathroom needed to be updated also the curtains in the room were off the track and in need of updating.
Bathroom waterbugs,shower pipe came off in my hands
Very pleasant, clean, rooms and couteous helpful staff -handy to town centre
great location.... close to the city centre but also in a quiet neighbourhood and lovely forest atmosphere. food was also delicious. bathrooms seemed a bit dirty due to rust.
I didn't like anything. The guy at the reception desk was very surly and would not show us the room until we handed over the credit card. If I had seen the room I would never have stayed. It was a triple and there was literally no room to move once the suitcases were in. The bathroom was tiny dilapidated and dingy we inspected the grounds were poorly maintained as was the pool .verandah chairs were beaten up old leather relics. Breakfast was very average. I complained immediately and asked for a refund for the remaining 2 nights. I was told it was impossible since we had gone through booking. Com. I had to use Skype to call booking. Com who were excellent and arranged and everything immediately. The staff were not very happy bit I was out of there by 10 am and never so happy to leave a hotel in my life. This is a 4 star hotel? How is this possible? It was awful.
Great views, helpful bellboys, nice atmosphere rooms needs attention, shower water pressure low, lighting in the restaurant very bright for dinner, disappointed in the outdoor restaurant not open in October as advertised.
We have stayed at other Iguassu hotels - and thought this the best. No frills, but very comfortable and did just whatbit advertised.
Clean. Comfortable. Nice outlook over the river.
The location was excellent...and the falls are easily accessible by bus. The walls were pretty thin--could hear what was going on in the hallways and adjacent rooms.
Nice staff , good clean rooms . The only downside is the breakfast , not many options . Overall a good hotel. Breakfast very simple , needs more options like : ham and cheese , eggs etc
They helped us book tours, the Pool and outdoor area was nice. Was a little noisy, bathroom had stains on floor. Rooms are a little hospital like, not close to town.
Its a newly decorated cosy hotel, with very nice breakfast. Good location on the road to waterfalls. We've had our evening flight delayed, but the hotel stuff did its best to get a taxi transfer for us, which was very up the point. The reception is in the building across the street.
Excellent reasonably priced location to see the Iguazu Falls. Nice swimming pool open till late night and an excellent value for money. Very helpful staff who can help or arrange various activities connected to sightseing the Falls.
Co-operating and helpful staff. They made our stay very comfortable and very easy arrangement of any tour, taxi etc. The only thing we felt was average breakfast and no net connection in the room. We have to come to lobby to make personal calls.
We liked the double room, very spacious and comparable with a simple hotel room (including tv). Further they have quite a nice swimming pool (though not heated). The hostel is not in the centre, so if you need to take a taxi to the centre (20 pesos) for dinner, staff did not recommend walking there in the evening. Further there is not much to do besides the falls.
the wellcomness of hotell staff i did not liked the dirty dishes while breakfest
At Front Desk, Dana was so helpful to arrange my adventure with tours to Iguazu falls. Also she guided me to my travel to Asuncion. She is wonderful and an asset of Marcopolo Suites. Nothing
low price, environment, swimming pool, bar, restaurant, pool, tennis table, and good location between down town and iguazu falls. Very good quality/price rate! Staff = to be changed!!!
Great staff. Lots of backpackers
The lounge and the reception areas were nice. We stayed in a double room which wasn't very clean (floor, walls). But this was only the start of the bad things... The sheets smell bad and the pillows even worse. There were blood stains on the pillow cases and on the sheets. The replacements were a little bit better, at least they didn't have the blood stains. The condition of the towels was bad and we didn't even touch them. There wasn't any heating in the room and the small radiator that they gave us wasn't enough. The breakfast was bery poor and the cleanless of the cutlery not acceptable. Awful experience
Very helpful staff, exceptional facilities.
staff there are very nice and helpful. location is good and the hostel is clean and beautiful. the first day we arrived there, waited for a long time to check in. dinner at the hostel is not good. only a little things you can choose at everything you can eat buffet.
This inn is in front of the bus station where the both bus for Iguazu and Foz Do Iguacu starts. You can see the Sothern Cross from the yard, if the timing is right.
the staff at reception are very kind and professional. they provide me very detail toutist infromation which help me a lot! the facility in the dorm is not very good.