Overview

Crowne Plaza Northwest-Brookhollow

12801 Northwest Freeway, Houston, TX 77040, United States
+1 713 462 9977

AED 291+

Overall guest ratings

7.4/10 Good
Based on 626 reviews

Review highlights

  • 8.8
  • 8.5
  • 5.9
  • 5.5

Nearby

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    About

    Southern hospitality and comfort await you at the Crowne Plaza Houston Northwest Hotel! We cater to many of Houston's major companies, such as Weatherford, Oceaneering, Cameron, GE, Baker Hughes and Siemens. The Crowne Plaza® Houston Northwest is centrally located to many of Houston's popular parks and entertainment venues and is especially ideal for visiting the Galleria Mall, Sam Houston Race Park, NRG Stadium (formerly Reliant), Toyota Center, Dynamo Stadium and Minute Maid Park. The Crowne Plaza® Houston Northwest is a hotel that is ideal for business travelers or tourists visiting the city. If you're searching for Houston ballrooms in which to host an event, look no further than our hotel. We are

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    InterContinental

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • ATM on-site
    • Internet
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Hot tub
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Storage available
    • Terrace/Patio
    • Business centre
    • Laundry facilities
    • Cable or satellite TV
    • Night club
    • Wedding services
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    7.4 Good
    Based on 626 reviews
    • 8.8 "Great service."
      9.3 "93% found the staff to be very friendly."
      8.3 "83% said the reception staff was great."
      8.8 "88% thought the service was very professional."
    • 8.5 "Food is delicious."
    • 8.1 "Breakfast is good."
      7.8 "78% were happy with the price of the breakfast."
    • 7.7 "Good location."
      8.9 "Easily accessible by car, said 89%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% liked the proximity to shopping."
    • 6.9 "Pool is mediocre."
    • 5.9 "Average amenities."
      5.9 "59% thought the building was acceptable."
    • 5.5 "Average cleanliness."
      5.5 "Only 55% said rooms were clean enough."
      5.6 "56% thought the cleanliness of the hotel was average."
    • 4.6 "Rooms are not good."
      2.0 "80% complained about the bathroom."
      0.4 "96% thought they were poorly maintained."
      0.0 "For 100%, the rooms looked old."
      0.7 "93% found problems with the furniture."
      2.5 "Air conditioning was criticized by 75%."
      1.1 "89% had problems with the shower."
      1.4 "86% said the bathroom was dirty."
      2.5 "75% were unsatisfied with the kitchenette."
    • 3.8 "Vibe wasn't good."
      0.7 "93% criticized the unstylish hotel."
    • 1.5 "Disappointing internet connection."
      0.0 "100% said the wifi quality was bad."
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    Overall rating

    6.8 Good
    Based on 250 reviews
    • 8.9 "Great service."
    • 7.8 "Good breakfast."
    • 7.5 "Good location."
    • 7.3 "High value."
    • 5.6 "Average comfort."
      5.4 "Beds were acceptable for 54%."
      5.2 "For only 52%, the noise level was all right."
    • 5.6 "Average amenities."
      5.6 "56% thought the building was acceptable."
    • 5.0 "Average cleanliness."
    • 4.3 "Vibe wasn't good."
    • 4.1 "Rooms are not good."
      0.3 "97% thought they were poorly maintained."
      2.1 "79% complained about the bathroom."
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    Overall rating

    7.6 Good
    Based on 125 reviews
    • 9.0 "World class service."
      9.4 "94% found the staff to be very friendly."
    • 7.5 "Good location."
    • 6.3 "Average amenities."
      6.2 "62% thought the building was acceptable."
    • 5.8 "Average comfort."
      5.5 "Beds were acceptable for 55%."
    • 5.7 "Average cleanliness."
      5.4 "Only 54% said rooms were clean enough."
    • 4.7 "Rooms are not good."

    Overall rating

    6.9 Good
    Based on 187 reviews
    • 8.7 "Great service."
      9.3 "93% found the staff to be very friendly."
    • 7.8 "Good location."
    • 5.4 "Average comfort."
      5.4 "Beds were acceptable for 54%."
    • 5.2 "Average cleanliness."
      5.1 "Only 51% said rooms were clean enough."
    • 4.5 "Rooms are not good."
      2.1 "79% complained about the bathroom."
      0.4 "96% thought they were poorly maintained."
    • 3.6 "Vibe wasn't good."
      0.9 "91% criticized the unstylish hotel."

    Overall rating

    7.4 Good
    Based on 62 reviews
    • 8.6 "Great service."
      9.0 "90% found the staff to be very friendly."
    • 7.8 "Good location."
    • 7.4 "High value."
    • 5.3 "Average comfort."
    • 4.5 "Rooms are not good."
    • 3.8 "Vibe wasn't good."
    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Business Hotel
    Guests recommend this hotel for business travelers.
    data provided by TrustYou

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