Sheraton Princess Kaiulani

Sheraton Princess Kaiulani

7.5
Good

Based on 3,083 reviews
 
120 Kaiulani Avenue, Honolulu, O'ahu, HI 96815, United States
  +1 808 922 5811
Sheraton Princess Kaiulani - Honolulu, O'ahu, HI, United States
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Check-out
Compare vs KAYAK |
Cancelon AED 514
Cancelon AED 580
AMOMA.com AED 624
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Rooms

Check-in
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Deluxe rooms

AED 957+

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Provider
Nightly Base Price
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Unknown
AED 957 per night

Queen rooms

AED 514+

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Nightly Base Price
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Unknown
AED 514 per night
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Unknown
AED 580 per night
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Unknown
AED 676 per night
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Unknown
AED 778 per night

Resort rooms

AED 1010+

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Nightly Base Price
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Unknown
AED 1010 per night

King rooms

AED 769+

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Nightly Base Price
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King bed
AED 769 per night
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King bed
AED 773 per night

Double rooms

AED 624+

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Nightly Base Price
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Double bed
AED 1036 per night
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Double bed
AED 1102 per night
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Unknown
AED 624 per night
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Unknown
AED 698 per night
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Double bed
AED 769 per night
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Double bed
AED 769 per night
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Double bed
AED 856 per night
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Double bed
AED 867 per night
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Unknown
AED 867 per night
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Double bed
AED 888 per night
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Double bed
AED 918 per night
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Unknown
AED 988 per night

Standard rooms

AED 664+

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Unknown
AED 664 per night
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Unknown
AED 672 per night
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Unknown
AED 716 per night
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Unknown
AED 856 per night
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Unknown
AED 963 per night
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Unknown
AED 977 per night

Leisure rooms

AED 984+

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Nightly Base Price
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Double bed
AED 984 per night

Reviews

Pros

Cons

Traveller rating

139
86
30
12
6

Time of year

Traveller type

Show reviews that mention

+
resort fee
waikiki beach
heart of waikiki
breakfast buffet
swimming pool
bit dated
need updating
ocean view
great location
scratched old
staff were friendly
lifts very slow
tired wallpaper
tired old rooms
double beds
flight late
hawaiian music
  • Poor
    Nov 2018
    2.0

    Strike ruined everything

    There’s an ongoing strike. Starts at 6am and ends at 10pm. No peace or tranquility at all. Can’t sleep with the constant drumming. They try to drown out the picket line drumming with loud Hawaiian music. Riducolous. Sheets had sand.

  • Mediocre
    Apr 2018
    4.0

    A bit disappointed

    Location was good.

    Rooms were much smaller than I expected. We stayed in the renovated stayed and the bathrooms were nice but even with just 2 people the room was very crowded. The staff weren’t very inviting. It seemed that they have special treatment to the groups more than the other guests. We were never acknowledged at the restaurant at the hotel or any other staff for that matter. We pretty much had to ask for the attention. So we weren’t too happy with the experience.

  • Mediocre
    Feb 2018
    2.8

    Run down crappy hotel

    Location

    This hotel is a rundown crappy hotel. I’m surprised Sheraton allow them to put their name on it. The rooms are worse than any motel 6 motel. The only thing good I can say is the housekeepers did a good job.

  • Excellent
    Feb 2017
    9.7

    The location was great and easy to get around.

    Not a lot of food options for children at a reasonable price.

  • Good
    Jan 2017
    7.4

    No SPG points because I booked via KAYAK! Never ag

    I have gold status on SPG. I booked via KAYAK and I got a big surprise when checking in: not only my status was not recognized but I got no SPG points for my stay! Terrible! I'll never book an SPG (or Marriott etc) via KAYAK! This was NOT specified at time of booking I may have saved $15 per night but not worth it! As per the hotel, great location, nice ocean view, but the side looking toward Diamond Head is noisy due to the air conditioning tower of the adjoining building. Yes, very noisy during the night.

  • Mediocre
    Sep 2016
    3.4

    Location

    Bathtub didn't drain well. Water would accumulate very fast. Taking a shower was a gross experience. Hand towels had stains on them.

  • Excellent
    Jul 2016
    10.0

    The open plan of the lobby was gorgeous. The pool area was very nice and relaxed, and the beach is only a short walk away from the hotel.

    None.

  • Okay
    Jun 2016
    5.4

    Outdated and in need of updating

    Staff was great but hotel itself was very aged and poorly maintained. Shower were terrible. Rooms in need of dire upgrades. Based on price was disappointed in quality

  • Poor
    Mar 2016
    2.0

    The rooms felt more like a motel than a hotel. The only area that is decent is the lobby & the gym.

  • Good
    Feb 2016
    7.7

    The staff was very friendly; rooms were conveniently located; good food and cocktails. Parking was easy.

    The false fire alarm.

  • Excellent
    Jan 2016
    10.0

    Excellent location just across from the beach. Next door to new international marketplace. To be open this spring. Lei making staff was on the original Hawaii Five-o. Some rooms can be a little noisy. Try to stay on front or side. Partial ocean view is worth it if you get the one that overlooks the pool which also has nightly Hawaiian entertainment. History of the hotel is also a plus.

  • Good
    Nov 2015
    7.7

    Overall the service was good.

    Like most rooms in Hawaii, the hotel needs to be updated.

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About

Overview

Sheraton Princess Kaiulani invites you to experience the Aloha spirit with us in the heart of Honolulu. Our hotel is situated one block away from Waikiki Beach, and within walking distance of some of the area's best shopping, dining and entertainment. Stylishly designed rooms and suites boast complimentary Wi-Fi, private lanais and our Sheraton Signature Sleep Experience with premium linens. Challenge yourself to a workout at the 24-hour fitness center, followed by a dip in the freshwater pool. Sample Hawaiian-inspired dishes at Pikake Terrace, or enjoy cocktails and live entertainment at Splash Bar. Don't miss our one-of-a-kind Te Moana Nui Dinner Show, performed three times a week. Those hosting events on Oahu can explore our elegant venues, which can host as many as 200 guests. Our terrific Waikiki hotel location makes it easy for you to access the best of the area, from the Hawaii Convention Center to the Honolulu Zoo. Whatever your reason for visiting Oahu, we know you're going to love your stay with us.

Marriott

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Air conditioning

7.5 Good

Based on 3,083 reviews

9.4

Beach

9.4

Location

4.6

Vibe

4.4

Comfort

Things to know

  • Beach nearby
  • Great shopping

Check in

15:00

Check out

11:00

Cancellation/pre-payment

Policies vary by room type and provider.

Amenities

Fitness centre
Free Wi-Fi
Increased accessibility
ATM on-site
Business centre
Concierge service
Currency exchange on-site
Meeting/Banquet facilities
Room service
Outdoor pool
No smoking
Restaurant
Express check out
Air-Conditioned
24 Hour Front Desk
Safe
Airport Shuttle (Surcharge)
Designated smoking area
Storage available
Terrace/Patio
EV charging station
Lift
Library
Gift shop
Laundry facilities
Bar/Lounge
Hairdryer
Free Internet
Pets not allowed
Parking (surcharge)
Cribs available
Laundry service
Cable or satellite TV

Location

Most popular landmarks

  • Kuhio Beach Park 0.4 km
  • St. Augustine by-the-sea 0.5 km
  • U.S. Army Museum 0.8 km
  • Fort DeRussy 0.9 km
  • Magic Island 2.3 km
  • Diamond Head State Monument 2.7 km

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