We paid for a ocean front view sweet and got stuck with a hotel view of the other side of the hotel. The room was made for handicapped people and there was nothing sweet about it. I paid an extra 200 dollars for an oceanfront view and I feel like a got screwed. Also they charged me 38 bucks for parking and 31 dollars on a resort fee, and the hotel that was suppose to be on Wikiki was actually on a different beach. This was our last night on our honeymoon and the hotel sent me an email at midnight to with them about the room and I didnt see the email till the next day when we had no time to talk due to the flight we needed to catch. Also the shower head was busted and it took over 20 minutes to get our rental car from the valet.
Pool. Water front. Restaurant.
To many workers trying to get you to sign up for timeshare. No family in bathroom.
My favorite place to stay in Waikiki
Located right on the beach with plenty of activities avail. Much more secluded and private compared to downtown. I think this location is more upscale compared to the other Outrigger Beach. We did have a great view of the pool and could leave the door open for the lani then listen to the nightly entertainment. Everything to eat and shop is in walking distance. They were very welcoming upon arrival with a cool towel and a mango drink. The staff is very accomodating and friendly. This is for sure my go-to place in Waikiki.
The only think I could say.... Would be the servers poolside. I gave him my money and it took about 15/20 mins before he came back with my drink.... I ended up going to the bar myself the rest of my stay and the bartenders were excellent, friendly, quick, and much better.
Excellent stay overall.
Ok hotel but not a resort.
Being charged resort fees at the hotel when I was told in my reservation / confirmation email there were none.
30th Anniversary Trip
The room was very nice and the comfortable. We ate at the Kani Ka Pila Grill 2 evenings and for 1 breakfast. Everything we ate was very good and the service was good. The Mai Tais were awesome. Be sure to go for Happy Hour, great food and drink prices with live entertainment. There is more live entertainment in the evenings.We heard 3 different groups and all were excellent.
We were disappointed in the Shore Bird Restaurant. The mai tais were so good at the grill that we ordered them here and were very disappointed. We regretted ordering the buffet. It was okay but not for what we paid (even considering island prices. Can only hope ordering off the menu would be better. It is very difficult to walk in the water in front of the hotel, water shoes are highly recommended. we later learned that just down the beach it was a sandy bottom. Wish someone had shared that with us,
First time in Honolulu
The beach and the warm ocean breezes The service was excellent.
Traffic and congestion in Honolulu.
good stay - bad sell
Key location to other touristy areas
Way too much emphasis on Timeshare resort purchase!
THE BEACH ACCESS, FAMILY FRIENDLY, AND LOCATION. THIS WAS ONE OF THE VACATIONS OUR FAMILY HAS HAD.
no view of city...
Valet service, Maint, check-in was great.
Didnt like the room too much...had cityview...but not city just a wall ..also was on 3rd floor.
Location, restaurants, room, pool, hot tubs
Nice views and great location in Waikiki.
Not much going on at night or at the pool. Not even music at the pool.
On Waikiki Beach, this traditional hotel decorated with Polynesian artworks is a 2-minute walk to Fort DeRussy Beach Park and a mile from the Hawaii Convention Center.
Based on 4,250 reviews
Policies vary by room type and provider.
Enter the email associated with your account in the field below and we'll email you a link to reset your password.
Please check your email for a link to reset your password.